While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cryptocurrency Service

Information provided by various external sources

Bitrex is the brand name of the bitterest substance in the world, denatonium benzoate. It's added to household cleaning products to prevent accidental poisoning


Contact info

2.8

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of time

I opened an account months ago. I had completely forgot until I got email to say I am now verified bit late now. Will never use it.

November 17, 2021
Unprompted review
Rated 1 out of 5 stars

Scam exchange as majority

2nd of June 2017 I've register at Bitrex.com with only purpose to buy 10 Monero XMR coins. I've uploaded $100 and obtained around 10 coins. My fault was that I didn't login into account since initial registration and this small purchase. Once I've tried to login April 2021 I found that account was either removed or blocked. No chance to access. Their tech instructions lead me to recreate NEW account which erased my previous account. As a result 10 Monero coins equivalent of $3200 today has gone, or stolen, or whatever.

It was my investment and I followed my friend's wise advice. Bitrex got another opinion about it and seize it!

So the same scammer exchange as many.

April 23, 2021
Unprompted review
Rated 1 out of 5 stars

I wouldn’t use bittrex again they froze…

I wouldn’t use bittrex again they froze my account asking to prove where funds where from because I didn’t make the purchase though them I used local Bitcoin to buy then use bittrex to trade post a whole load of money from not trading because my account was frozen until I was able to prove it to them they are thieves I wouldn’t trust them if I were you

April 10, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. They are con men who make it next to impossible to withdraw funds. Here is what they asked me to do AFTER I had sent my passport and gone through their on site verification:

Provide a proof of identity. Please attach 3 images of you holding your government-issued ID so we can match your face against the picture displayed on the ID. Also, write "Bittrex Global" and today's date on a piece of paper and hold it in the images. The text on your ID must be legible in at least one of the photos.

Here are some guidelines to help you take a perfect valid image:
The paper must have "Bittrex Global" and today's date (both handwritten)
All text on both the ID and the paper must be legible and free of blur, glare, or obstruction
Your face, shoulders, and arms must be visible
The paper and the ID must both be visibly held in your hands in all 3 of the images, they can not be attached to each other or any other surface.
All text must be read from left to right, the image cannot be mirrored or flipped in any way.

January 8, 2021
Unprompted review
Rated 1 out of 5 stars

Very Bad Experience

This cryptocurrency exchange platform is not worth anyone's time. After my experience with them, I won't recommend it to anyone. Their support is awful

April 17, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look