Service was good. Had no problems. Among my purchases was a set of 'one second 24 needles' for £7.99. So far every needle I used broke the eye of the needle within the first few stitches. From what I... See more
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I ordered a miniature dolls house kit from Bits and Pieces UK on 12 November & received an emailed order acknowledgement. I then decided to read the reviews for this company - and panicked. I thought... See more
Overall very pleased, there were issues but customer services were really good and resolved the issues promptly. Only gripe is the cost of phoning customer services, NOT a great way to treat customers... See more
My mother ordered in October- a puzzle and book. 28 days delivering. Called them last week (December) and they said it was in their way. Fast forward to December 18th - rude customer service man said... See more
Company details
Contact info
West Elm Street 110, 45371, Tipp City, United States
- bitsandpiecesuk.co.uk
Such Abysmally Poor Customer Service.
Placed an order then received just half of the items. Sent several emails but received no reply. Eventually I received two cheques in the post, refunds for the missing items. No explanation, so why accept my order and payment when half my order is out of stock and you are unable to supply? Shockingly poor customer service, how long does it take to communicate with a buyer and keep them informed, so ignorant not replying to emails. DO NOT RECOMMEND !!!
April 15, 2020
Unprompted review
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