Bivvy Pet Insurance Reviews 3,860

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

*UPDATE* They have since reviewed the original claim and approved it after acknowledging the mistake on their end. Still unnecessarily stressful for me but glad they fixed the issue. They abuse t... See more

Company replied

Rated 5 out of 5 stars

God bless you Bivvy. Amen. Having a customer service person assist me with great advice and information and most of all her personality. Thank you Bivvy for your great prices and giving me a piece of... See more

Company replied

Rated 5 out of 5 stars

Got the insurance and got all my chihuahuas shots done. Now she can come see me in the hospital. I’ve been in the hospital since August and hope to be getting out soon, but I miss my emotional support... See more

Company replied

Rated 5 out of 5 stars

I was paying too much for cat insurance. I was able to lower my cost by 50% AND reduce my deductable from $500 to $250!! Sign up was super easy and the only hit I took was 50% opposed to 80% reimburs... See more

Company replied

Company details

  1. Pet Insurance Company
  2. Animal Rescue Service
  3. Animal Shelter
  4. Emergency Veterinarian Service
  5. Insurance Company
  6. Pet-Friendly Accommodation

Written by the company

Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and easy

Quick and easy. Easy to understand when and what is covered and when they would be starting.

December 2, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Welcome, Debra!

Rated 5 out of 5 stars

If you have pet insurance, switch now!

We’ve had Embrace insurance in our two dogs for 8 years. They had gotten out of control on their price. We signed up for $80/month for both dogs to $380/month for both. We found Bivvy and with their much lower prices and similar coverage, it made sense. Thanks Bivvy.

December 6, 2022
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Reply from Bivvy Pet Insurance

Welcome, Josh! We're delighted to offer your pet family affordable coverage.

Rated 5 out of 5 stars

I was paying too much for cat…

I was paying too much for cat insurance. I was able to lower my cost by 50% AND reduce my deductable from $500 to $250!! Sign up was super easy and the only hit I took was 50% opposed to 80% reimbursement I had in place. Also my previous insurance would pay actual cost instead of approved costs. But I really needed to save money NOW so I'm grateful to get a decent plan through Bivvy that still makes me feel secure in case something comes up.

November 30, 2022
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Reply from Bivvy Pet Insurance

Thank you for this review, Lisa! We hope you like the affordable pet insurance. Welcome to the Bivvy community!

Rated 5 out of 5 stars

My experience with Bivvy Pet Insurance…

My experience with Bivvy Pet Insurance so far is signing up for the coverage. The process was clear, quick and user-friendly.

November 27, 2022
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Reply from Bivvy Pet Insurance

Thank for the five-star review of the clear, quick and user-friendly sign up process, Linda!

Rated 4 out of 5 stars

Sign up was good

Sign up was good. But no one took the insurance still paid 1200, and my midnight passed away. No freaking discount whatsoever. Now my son is heartbroken over his kitty.

November 23, 2022
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Reply from Bivvy Pet Insurance

Thank you for the feedback on the sign up process! With Bivvy you can go to any licensed vet! We reimburse pet parents directly for covered claims which means you have the freedom to go to the vet you feel most comfortable with or that’s most convenient to you in an emergency.

Rated 5 out of 5 stars

Simple

The enrollment process so super simple and easy.

November 21, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback on our simple and easy enrollment process!

Rated 1 out of 5 stars

I’m unable to download and look at…

I’m unable to download and look at anything for my policies.

November 26, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Hi Erica, we are so sorry that you are unable to download your policy documents! You should be able to access an electronic copy of your policy at any time by logging into your account, but please email us at team@bivvy.com or give us a call at 855.434.3744 if you run into any issues.

Rated 5 out of 5 stars

Easy and fast with convenient portal…

Easy and fast with convenient portal for pet registration. Along with low Costa, this is a great company

November 26, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback on our quick sign up process and five-star review, Holly. Welcome to the Bivvy community!

Rated 5 out of 5 stars

Affordable prices

Affordable prices and easy sign up

November 22, 2022
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Reply from Bivvy Pet Insurance

Thank you for this five-star review, Dashana. It is a pleasure to welcome you and your pup to the Bivvy community!

Rated 5 out of 5 stars

I have rescue pets it was so reasureing…

I have rescue pets it was so reasureing that you would take care of my pets with out a year of orevious vet records when I called in

November 2, 2022
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Reply from Bivvy Pet Insurance

We are so pleased that we can be providing you with some peace of mind for your rescue pets without a hassle during sign up! Thank you for the five-star review.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. I would like to see something in writing though, besides
that they’re insured. Like a contract or something.
Good price, that because only pay 50%, but better than nothing.

November 24, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for this feedback and review, Suzanne! You can access an electronic copy of your policy at any time by logging into your pet parent account. You may also email us at team@bivvy.com to obtain a copy.

Rated 5 out of 5 stars

Dog insurance

Got pet insurance for my six month old Rottweiler, easy no fuss. Great price

November 10, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

It is a pleasure to welcome you and your pup to the Bivvy community, Rosemary!

Rated 5 out of 5 stars

great price

great price, great coverage great customer service

November 16, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback, Robin! We take pride in our affordable, transparent pet insurance and excellent customer service.

Rated 5 out of 5 stars

God bless you Bivvy

God bless you Bivvy. Amen. Having a customer service person assist me with great advice and information and most of all her personality. Thank you Bivvy for your great prices and giving me a piece of mind and believe me when I say I'm a person whom could really use a piece of Mind knowing that her hairy kids are going to be okay if any medical issues occur. To have help with Veterans bills will be a huge help. Thank you Bivvy!

November 14, 2022
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Reply from Bivvy Pet Insurance

Thank you for this wonderful review, Alesia! It is a pleasure to provide you with excellent customer service and some peace of mind.

Rated 5 out of 5 stars

Plan understandable language

Plan understandable language, low cost insurance. Reimbursement instead of paid billing It was all I was looking for.

November 17, 2022
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Reply from Bivvy Pet Insurance

Thank you for the feedback on our simple, affordable insurance, Rich. Welcome to the Bivvy community!

Rated 5 out of 5 stars

It was easy to sign up for and easy to…

It was easy to sign up for and easy to navagate your platform. However I could not find if my puppy's first routine check up and shots are covered right away or if there is a waiting period. However, the company replied to my reveiw and I found out wellness does kick in right away. Thank you Bivvy! I appreciate you!

November 16, 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback on the easy sign up process! While our pet insurance does have a waiting period for accidents and illnesses, our Wellness Care kicks in right away when you sign up. Certain preventative care, such as Wellness Visits and vaccinations are covered by Wellness Care. Learn more about it here: https://bivvy.com/wellness-care

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