BIZAY Reviews 

Excellent service, fast, economical, and really good quality of the product.

First, my order was cancelled due to being out of stock days AFTER it was supposed to arrive. I responded back to that email and received "address not found" so I was not able to inquire about a refund (they gave me a store credit instead). so I tried customer support which responded back with AI that did not respond to my questions at all. There is no customer service email or phone number to call. Our company will not be ordering from Bizay again.

100% good quality and delivering!

Order never arrived, not getting support. Same message being sent over and over, with a GLS tracking which states that the parcel has not been hand over.

Parcel should have been here 2 weeks ago, and it is still not sent.

My order never arrived. I've been waiting for months. According to the track & trace it is somewhere in Spain. Can't get in touch with Bizay. Money is gone, I will never get the product. Shitty company.

I ordered me stickers November 12th 2025 .. have not received yet ..
customer service is FUBAR !
can I please get my order delivered??? !!!!
4395332

I love it. Good experience

Ordering for the 3rd time, good quality flyers and thank-you-cards for a good price. Recommend!

My ordernumber is 4506158, i want to change the deliverydate. I need it more early. Please,? It is hard to get in touch with bizay.

I still did not get the email after your response.

Was easy to navigate and ver low effort on my part which was fantastic

delivery ok, but impossible to get rid of their spam emails. Impsossible to contact, no reply on emails. Hopeless!

Scammers. Advertizing with really low prices and trying to draw you in but every realistic option you need adds more to the price. And icing on the cake is that if you want to receive your 250 business cards within two(!) weeks, they make you pay another 8 euro's on top of 16 euro's of business cards. Ridicilous. Never again.

Update: I've received a response by Bizay that they don't recognize the complaint, i bet they don't, why would you recognize this strategy? Better yet: I've just received an email that even though I paid extra to receive the cards before a certain date, they can no longer guarantee receival before that date. Scammers!

I booked for getting delivery on 29th but u came on 26th and no one was home, so plse next be more clear with the dates.

Not Dutch - No base in the Netherlands - No human customer service nor a phone number, only a bot.

The bot answers to all clients the same message, which is:
( Hello,
We appreciate your feedback. Unfortunately, we were unable to identify your complaint.

To resolve this issue, please contact our team via the contact form:
We look forward to hearing from you.
Customer Service);; that's a bot not a human.

Very bad quality of paper, print and cut. Its embarrassing. Its a clearly a scam using AI generated response and website. At the end the beneficiary is legaly scaming people, will make some cash then close the company and open a new one.

Not worth the hussel. Dont buy from them.

Terrible quality, I ordered paper stickers and cards for my business. the cards were provided in PDF format with a 3mm bleed as requested yet i have white lines varying from 0mm to 1mm in width on my cards (That means their cuts are 4mm off!!). The ink on the stickers didnt stick and let go immediately as soon as you touched them. My black background was white all of a sudden and my fingers were black. I got issued replacements for both of them which arrived quick. Now the quality is even worse... text is unreadable due to very low DPI printer. the white line is now 1-3mm meaning their cuts are as much as 6mm off sometimes. You can clearly see that the knife used to cut them was not sharp enough as all corners are bend inwards slightly which is a terrible look. The gray I used turned green. The pink is more like salmon instead of bright pink. The exact same files gave fabulous results by other companies. Don't ever buy from Bizay. The new stickers look sort of OK so far but the cuts on them aren't fantastic either.
They won't issue me a refund so that's up to the Mastercard chargeback team now, but I have never had such a terrible experience. Their AI Support bot is also horrible and it took me a while to find what to email and I keep getting spammed with deals even when I pressed NO.

Very, very low quality. Some words are not even readable. It is an enormous puzzle to hand in a complaint with their very incapable AI assistent. No possibility whatsoever to speak to someone or hand in a complaint. Also, you can tick all boxes for e-mail to NO but they will keep spamming your e-mail at least once per day with offers etc. Definitely not buy anything here, again, seems ok and cheap but it is horrible. Be advised, spend an extra euro and get good stuff. Really don't understand where there relatively good rating comes from.

EDIT after reply; again, this page does not lead to another option? Your chatbot will not allow to hand in a complaint (tried 10+ approaches). Only option is to tell the product is damaged (already did that with all the requested photo’s and info) and apparently this is also not in your system as you cant find it. Please give me an e-mail address or phone number or e-mail me. Lastly, I’m Dutch and not German, please communicate in English or Dutch.

EDIT 2;
order number is; 4482806
Customer number is; CL6902965

EDIT 3:
Thanks, however, I have not received an e-mail?

EDIT 4:
Please check if e-mail is correct, still no e-mail received (also not in spam).

EDIT 5: I am not allowed by trustpilot to fully write down my e-mail, so I will tell you this way, it is charliezinken and the letters after @ is gobesmart.nl

EDIT 6: I have not received anything, also not in my spam? Please check the e-mail adres. As I can’t fully give you the adres here, I have replaced the @ with ‘at’ —> the e-mail address is charliezinkenatgobesmart.nl - the order number and customer number can be found above.

EDIT 7; Still not received any e-mail message after >week, despite they promised to send an e-mail multiple times. Again Bizay proves to be a scam. So people, please be warned!

Top, they are very beautiful. thank you very much.

products and price is very good but their customer service is absolutely terrible. I need help with accessing an account to track an order, but they only have an AI bot who is not able to help me and then no option at all to connect with a human... VERY VERY FRUSTRATING

Amazing quality visit cards :) very happy with quality of material, colors and fast delivery . Truly thank you