Bizzi Growin Reviews 

361
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers consistently praise the products, such as baby carriers and bags, for their high quality, comfortable design, and stylish appearance. Many find the carriers easy to use, comfortable for both parent and baby, and appreciate features like magnetic closures and adjustable seats. Reviewers frequently highlight the excellent customer service and fast delivery, making the overall experience very positive. However, some customers also noted issues with order fulfillment and product accuracy. A few people experienced late deliveries, lack of updates, or receiving items in the wrong color or not matching the online photos. Additionally, some reviewers reported difficulties with refunds, stating their returns were rejected due to damage.

What people talk about most

Product

Customers had positive experiences with product, particularly praising the baby carriers for their stylish... See more

Quality

People report positive experiences with quality, highlighting the soft fabrics, attractive prints, and... See more

User experience

Clients share positive opinions on user experience, with many finding the baby carrier comfortable, secure,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as fantastic and brilliant.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really impressed with speed of delivery. Ordered Thursday and arrived this morning (Saturday). Carrier feels lovely and absolutely beautiful packaging. I’m only knocking a star off as I specifically a... See more

Company replied

Rated 4 out of 5 stars

I came across this brand in an article by Daily Mumtra as I wanted a carrier that was similar to Artipoppe’s without the price tag. I’m glad to say that I was not disappointed. It’s a very comfy... See more

Company replied

Rated 4 out of 5 stars

Love my baby carrier, easy to use and looks great! I just wish it came with a travel bag!!

Company replied

Rated 4 out of 5 stars

Well ordered the blanket, speedy delivery with regular updates, very satisfied with the service


Company details

  1. Baby Store
  2. Children's Store

Information provided by various external sources

Buy direct from the manufacturer, unbeatable quality for nursery bedding, nursery accessories and baby gifts. Great prices from BizziGrowin.com


Contact info

4.2

Great

TrustScore 4 out of 5

361 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(361)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly rate their customer service

I bought a fantastic travel crib ‘The Pod’, at Manchester baby show for my daughter. It’s a great design, easy to carry, easy to put up and looks nice too. Unfortunately when I went to put it together there was a fault with it. I contacted Bizzi Gowin and they could not have been more responsive and easy to deal with. When I explained the fault via email, they sent me a returns label to post my Pod back, saying they would replace it. However the Pod arrived the very next day without them even receiving the return first. I would highly rate this company for customer care, great products too.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

The zebra baby carrier!!!!!!

I brought the zebra baby carrier the other day for my newborn and oh my days I used it for the first time yesterday and wow it’s absolutely beautiful, in every way!! It is worth every single penny, it’s unbelievably comfy, the quality is perfect!! so easy to put together, the material is outstanding. I have no bad words to say about this baby carrier it’s out of this world!! It’s amazing as well because you can use it on your baby till they’re approximately 3!!! I can’t wait for the matching baby changing bag to arrive🥰 what an absolute beautiful company I highly highly recommend. I didn’t want to take my baby out of it!!

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a baby carrier from these…

I purchased a baby carrier from these guys and couldn’t be happier. The quality is great and I can’t wait to use it for my babies.
They communication was amazing and the delivery was super fast!
I would recommend to anyway. Thanks again for your lovely product and service.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Nomad Baby Carrier

Ordered a baby carrier last week which I believe were on back order. I emailed and asked could they give an approx delivery date as I wanted to use it for our holiday in two weeks time. They replied and advised as soon as it arrives at their warehouse they would let me know and advised of timescales. They then sent it out as next day delivery. The carrier itself is lovely, so far we are having much more success with this type of carrier over my BabyBjorn one. The fabric is good quality and feels very sturdy. I really like the fact it’s not as bulky as some other carriers I’ve seen.
Thank you team, I will be ordering the Lilli change bag shortly!

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty handle joint in Bizzi Growin Buggi Lite…

I won a Bizzi Growin Buggi Lite Stroller from Bizzi Growin and whilst I wouldn’t usually leave a negative review from something that was free I feel people need to be made aware.

In less that a year I was having problem when pushing it was folding down as if you was putting the pram down. I’d only used it a handful of times.
This is dangerous and was told it wasn’t a common problem ( a fault in the
Folding joint ) I contacted in February, 3 times and finally got a response ( the customer service is shocking) and was told they would be receiving chassis stock in April and I’d get sent a replacement because of the fault.
Waited till April to contact and was told delivery would be May. I had a response yesterday saying I would have to pay for a replacement chassis which was not agreed or stated in any emails prior to contacting them and not sure why when the product they sent me was faulty.

I am really disappointed and feel parents need to be aware that this a fault that can occur. It is very dangerous and I wouldn’t recommend the pram as it broke in less than a year. Having 5 children I’ve never ever had a pram break let alone in under a year.

The only good thing about the pram is the pattern of the hummingbird but to save you time and money I wouldn’t recommend buying one.

February 1, 2024
Unprompted review
Bizzi Growin logo

Reply from Bizzi Growin

Dear Katie
We supply good quality strollers and our customer care is excellent, however as you had won the stroller , we advised you that there would be a small fee for a replacement frame because we are so short on these, and you then threatened us with "bad mouthing" us in your rude email.
The cost to you for a frame would have been far less than you having to buy a whole new stroller, its a shame you couldn't see this.

It really is not acceptable to try and damage the hard work that small companies put in to building up their brand and customer service , when you have been offered a fair solution for something that you got for free.


Rated 5 out of 5 stars

Great customer service!

What excellent customer service this company has, as well as gorgeous products! I ordered a baby carrier a few weeks ago, and sadly one of the poppers came away from the fabric after a few uses. I sent them a message on Instagram, got a very speedy reply, and within a few days I’d received a replacement carrier. I absolutely love my carrier and am so impressed with the customer service. Thank you! X

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

An amazing company!!!!

An amazing company with great customer service and delivery time. After having troubles with other company’s, these guys restored my faith in shopping online. Love love love the strollers and can’t wait to use them!! Thanks you x 10000000

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

The company that goes above and beyond 👏🏽

Never known a company to go above and beyond like bizzigrowin. The service I received from Cathy has been incredible ! I have a 3 year old autistic son and their compact stroller is the perfect addition for our abroad get away when wanting to travel light. Would highly recommend 😊

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Concerning marketing…

I raised a valid issue with some marketing images regarding carriers on Facebook.
Only to have my comments deleted and blocked, as now I can’t even access the Facebook page for the company. I can see someone else has written a similar review on here and experienced the same treatment.
I think they show poor company ethics if instead of politely being reassuring (which they could easily do!) they offer a passive aggressive reply, then delete the comments and block prospective buyers?! Whoever is in the PR/marketing department has got it VERY wrong.
EVERY company gets questions and concerns raised about products (especially to do with babies), parents/ prospective customers have a right to say “hey, is this safe for my baby?” And many companies have better responses than the overly defensive response from Bizzi Growin…

May 3, 2024
Unprompted review
Rated 3 out of 5 stars

Inaccurate product availability on website

Website didn’t state that the product would have a one month wait time/preorder, so I happily ordered. then when I chased up my order after hearing nothing for almost a week I was told that it did state this (it definitely didn’t), with no apology. No order confirmations or emails stated that the product was on preorder either. Service and communication should have been better for the price.

April 26, 2024
Rated 5 out of 5 stars

Excellent products, fab customer service

I ordered the Nomad carrier and Lilli changing bag from Bizzi Growin and am really impressed. The quality is excellent, and they look fab, I've had loads of compliments. The customer service is also excellent. I was a bit confused about how to fit my newborn in the carrier (probably because in my newborn haze I couldn't find the instructions that came with it) so I sent Becky an email to ask for some tips and she responded so quickly with a guide and video to help, and it really did help. Would highly recommend Bizzi Growin.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love this carrier

I absolutely love this carrier, it’s honestly a life saver. I have a few other types, carriers and wraps but this one is definitely my favourite.
I have my hands full with two under two, so with an almost toddler in tow, it’s embarrassing how much I rely on baby wearing to get through my days.
This carrier really does offer it all, and I have received a lot of compliments on it too.
Also, their communication is great and are very helpful.
Thank you Cathy for helping out.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Loved I could purchase this on Klarna pay in 3 to help with the cost. In saying that it is great quality so worth it as I was looking at purchasing a more popular brand of similar design that was 3 times the price!!!
I struggled to get my newborn to fit in it so messaged the instagram page looking guidance and they replied to me straightaway with a video demoing how to make its smaller for my newborn.
So in saying all that I would definitely not hesitate to recommend.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

The team cancelled my order

The team cancelled my order without even consulting me as i was having a conversation with them via email . Also the customer service was very poor. Also they hesitated to give me the discount they gave at the beginning for the order they cancelled. The product quality was not as what I expected, the fabric is stretched at the maximum at the sides . Very unhappy with the quality

March 25, 2024
Bizzi Growin logo

Reply from Bizzi Growin

You were sent an email by one of the team regarding your order to explain that the product was a pre order for May item and therefore not going to be with you in time for you leaving the UK. We waited for you to reply but didn't hear back from you so thought it better to return your money to you . Since this you have re bought a Wildcat carrier which was dispatched quickly and efficiently ready for your travels.

Rated 2 out of 5 stars

Style over substance!

The carrier looks lovely and the fabric is great quality… BUT the cross over back straps and buckles are very flimsy and cheap feeling and looking. I find it extremely hard to tighten the straps enough so that my baby is tight enough to me and he ends up leaning forward with a gap in between us, the waist strap however is secure. It is very hard to tighten the side straps so baby cannot keep slipping their arms out when forward facing. I also find it very hard to put on by myself and the fabric at the bottom is too wide for him to comfortably separate his legs. Overall - definitely style over substance unfortunately.

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Couldn’t rave about this carrier enough, I have a 2 year old little boy and wanted a pretty looking comfy carrier which didn’t hurt my back, this exceeded all my expectations and the fact it looks so stunning on just makes it 10X better 😍

March 2, 2024
Unprompted review
Bizzi Growin logo

Reply from Bizzi Growin

thank you so much

Rated 5 out of 5 stars

Great Experience with company

Fabulous experience with Rebecca about my carrier which had a manufacturing issue.
Straight away answered and photos sent.
Really excited to receive new one in the post!
Great communication and no issues at all! Love this company and all their styles wanting to buy Zebrano next 🫶🏻

Many Thanks
Soumaya

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Emailed a question and immediately got a response. May have to buy all the baby carrier designs, they are gorgeous! :-)

February 16, 2024
Unprompted review

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