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Rated 5 out of 5 stars

I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... See more

Company replied

Rated 1 out of 5 stars

Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... See more

Company replied

Rated 5 out of 5 stars

I was a bit hesitant about shopping on an unfamiliar website, but gave it a try anyway. I purchased Felps Nanoplastia. Everything went smoothly. I received tracking information for my parcel (UPS) and... See more

Company replied

Rated 5 out of 5 stars

Great products will be definitely ordering again. If you use the keratin treatment make sure that you also ordered the Reconstruction products and apply straight after you rinse the Keratin. A... See more

Company replied

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3.8

Great

TrustScore 4 out of 5

297 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Bought it for my wife

Bought it for my wife! Nice and fast delivery to the United Kingdom. She is really happy with the product. She is Brazilian and has naturally curly hair, it’s now straight for over 2 weeks.
Thank you!

June 15, 2024
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Reply from Bkeratin

Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.

Rated 5 out of 5 stars

Fabulous product for natural

Fabulous product for natural, uncoloured hair.
Also used on my own hair that has bleach- lots of breakage and hair changed colour.

June 5, 2024
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Reply from Bkeratin

Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.

Rated 1 out of 5 stars

I think the product it’s not original

I think the product it’s not original, it’s doesn’t work at all on my hair, completely disappointed

May 12, 2024
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Reply from Bkeratin

All our products are original and come with receipts, we're very sorry the product didn't work out for you.

Rated 5 out of 5 stars

5 🌟 service

Great experience and fast delivery.
I bought Felps Reconstruction hair treatment and I am impressed with the results.
The hair is nourished, hydrated, rebuilt, restored, healthy, porosity-free and extremely shiny.
Highly recommended to use it for damage hair!

April 28, 2024
Rated 1 out of 5 stars

I followed all the instructions and…

I followed all the instructions and thought my hair would be straight and smooth for at least a month. However, that effect didn't happen. After washing my hair, it still curls, and I have to straighten it again. I'm very disappointed.

March 2, 2024
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Reply from Bkeratin

Hi Elizaveta, what's up?
I'm Larissa from the Bkeratin team
I'm sorry you didn't get the result you expected from the product, I know how frustrating it is when you buy something and it's not what you imagined.
I've sent you an email so we can help you with that!
I hope we can sort it out as best we can!
Best regards
Larissa B.

Rated 4 out of 5 stars

Amazing!!

My hair grew a lot since I started using the shampoo and conditioner. I really love it because leaves your hair very soft, even the shampoo doesn’t leave your hair dry after using it.

April 5, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Great products

Great products, safe package and deliver :)

March 9, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Arrives nicely packed and the product…

Arrives nicely packed and the product delivered everything as promised. ♥️

February 11, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Love the hair products

February 11, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

I am very happy and satisfied with my…

I am very happy and satisfied with my purchase. Quickly delivery and good quality products.

February 5, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Great product

Great product it has done wounder for my 3c/4a hair, no bad smells like others, I would recommend 👌

January 24, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars
Bkeratin logo

Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping, great packaging and great products! Fantastic experience overall

January 30, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Quick delivery delivery

January 11, 2024
Bkeratin logo

Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Great products !

Great products will be definitely ordering again. If you use the keratin treatment make sure that you also ordered the Reconstruction products and apply straight after you rinse the Keratin.

Amazing communication with manufacturer.
I had many questions and they were happy to answer all of them via Facebook manager.

Just make sure you order your products earlier as possible and allow at least 3 weeks to deliver, my order was stuck on Stansted airport for a while for some reason.

February 1, 2024
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Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

I'm very happy with the product!

I'm very happy with the product!

December 31, 2023
Bkeratin logo

Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 4 out of 5 stars

soft

soft, hydrated, fragrant, and smooth hair🥰 perfect! thanks.

December 16, 2023
Bkeratin logo

Reply from Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, tracking of the package was available, but packaging was leaking a little bit

November 22, 2023
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Reply from Bkeratin

Hello Nadiia, how are you?
We're sorry about this, we always pack the products well but once they leave the company, we have no control over how they are handled.
In the case of leaked or damaged products, we ask that you take photos of the box and the product the way you received it so that we can arrange insurance with the carrier and resolve the matter in the best possible way.
We're happy that the package arrived quickly and you're satisfied despite this, we remain at your disposal.
Best regards,
Rafaela G.

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