Exceptional service. Needing a quick turnaround for an event, Black Mountain went above and beyond for us - a special thank you to Jodi. Great quality items, we will not hesitate purchasing fro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Being a new start up and not knowing exactly what I wanted was what I thought, going to be an issue. However The Manger at Black Mountain listened to what I thought the issue was and applied th... See more
Company replied
Excellent service. Had three goes at getting Magpie Lane T shirts printed for the folk band of the same name, and was shown great patience and assistance to get them as the band want. Now that the T s... See more
Company replied
A fantastic experience from beginning to end. Alice and Huw were so helpful and knowledgeable, helping to make sure I was able to choose the perfect garments for my needs. The embroidery is done to a... See more
Company replied
Company details
Written by the company
Experts in custom workwear and uniform, with an in-house team or embroidery and print professionals. Black Mountain provide a comprehensive range of workwear and customised clothing to businesses and individuals, bringing your identity to life. With no order too large or too small, we pride ourselves on delivering impeccable customer service and quality to new and old customers alike. Get in touch today to find out how we can help you elevate your brand!
Contact info
Unit C, Beaver Centre, Ashburton Industrial Estate, HR9 7BW, Ross-on-Wye, United Kingdom
- 01989566364
- info@black-mountain.co.uk
- black-mountain.co.uk
4.5
Excellent
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great customer service
The customer development Manager was very great , and very resourceful. she has good knowledge of her work and customer friendly.
the overall service was great
July 6, 2023
Unprompted review
Reply from Black Mountain
Thank you for this lovely review - we're so glad you had such a great experience with us 😁
Great service as always.
June 20, 2023
Reply from Black Mountain
Thank you so much - we're delighted to be working with you 🙌
Super quality in all aspects
Super quality in all aspects, fast delivery and 1st class service would recommend them with confidence
May 29, 2023
Reply from Black Mountain
Brilliant - we're really glad you're happy with your order 👍
Reply from Black Mountain
Thank you so much Mehmet - we are delighted to be working with you 😊
Great over all
The product is great and look fantastic but had a struggle initially with shipping to wrong address entirely however they did correct the mistake just took some time so thanks katie and the guys for fixing it and making it look so good
May 10, 2023
Reply from Black Mountain
Thanks Terry - we really appreciate your patience and feedback, and will ensure you have a faster and smoother service if you choose to use us again 😊
Great customer service
Great customer service, delivered on time. Shirts good quality will definitely order more 😊👍
May 9, 2023
Reply from Black Mountain
Thank you Graham - we're so pleased to hear this and look forward to working with you again 😊
Reply from Black Mountain
Thanks Adam - that's great to hear 👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.