Really disappointed. Loved the box and concept. Dog loved the treats/toys too. Yet I paid for 3 boxes and have only received 2. Have tried to contact multiple times via email/their website and no one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Toys were okay, treats like cooked filled bone I chucked instantly because they can damage teeth. On the flip side the "eco" toys lasted 3 minutes. The black paper filler in the box was unnecessary... See more
The boxes offer a lovely mix of toys and treats and have been a pleasure to receive. They would be especially good for a puppy or younger dog, still delighted with new toys and new experiences. The t... See more
Accidently put down the wrong postcode but after contacting to fix it I got a quick response and the box was delivered the next day, little Luna my 4 month old cocker spaniel loved it, and hasn’t left... See more
Company details
Written by the company
The Black Fief monthly surprise box for dogs. Every month you will receive a box straight to your door that will contain different toys and treats to keep your dog happy, healthy and engaged. This is a monthly subscription product which can be canceled at anytime. Each box will contain different products every month (we'll always throw in some poo bags for good measure!) The premium products have been hand selected and tested by our own pooches to guarantee you are getting the best products. Order today, get it tomorrow! (Order before 3pm on a weekday, get it on the following weekday)
Contact info
United Kingdom
- info@blackfief.co.uk
- blackfief.co.uk
Great products and service.
Great Christmas box. High quality toys and excellent value for money. Arrived super quick in time for Christmas. Will definitely buy again.
Excellent service
Excellent service! Very fast delivery and one very happy dog on Christmas Morning 😊
Just received my first and so…
Just received my first and so impressed, much better than ‘other’ subscription boxes I’ve tried!
My dog is a really aggressive chewer so I never expect long results from the toys and that’s no fault of anyone’s but they still look top quality x Lots for the money:)
High End Treats Fantastic Box Great Gifts
Fantastic Box Great Gifts
High end treats and toys
Love it!
Dogs Day.
The treats are very popular with my dogs. They smell them even on the other side of the front door. The toys are a little flimsy for my dogs but the rubbery chew toys are quite good.
Great!!!
Great, Box contained great products and treats. Arrived on time and was very well packaged. will shop again/ thankyou
Unfortunately only 3 stars this month
Unfortunately only 3 stars this month. The main toy fell apart within 5 minutes - very unusual for this box, all my other reviews have been 5 but not impressed with it this month.
Received my first box and totally…
Received my first box and totally impressed with the contents and so was my English Bulldog Rue. We previously had been getting a monthly box from another supplier but this one is so much better. We can't wait to see what's in next months.
My dog loved getting his box and his…
My dog loved getting his box and his favourite toy is the squeaky ball. Nice to get scented poo bags, could do with a few more! He loved the teddy though shredded it. He enjoyed all the treats except the sleeping aids which he doesn't need. I was surprised to see those as treats because they looked like medicine and seemed a bit strange to be in a treat box? No more of that please!other than that, super nice experience
It’s just the same products over and…
It’s just the same products over and over and this time there was one less product! It would be worth it if there were different products each month but there isn’t so I just cancelled!

Reply from Blackfief
Excellent service
Excellent service, delivery very quick. Dog loved it, contents very varied and good quality- a bit of everything, even poo 💩 bags 😀
Top dog stuff
Awesome thing for your dog I love this box. If I’ve wouldn’t be f over by vivadogs I would absolutely be here ❤️
Loot crate for doggies!
My girls love noseying into parcels - every month I get a "geek" loot crate and the second it's opened, they have their heads into it, sniffing at the Funkos and comics. So when I saw a loot crate for dogs, I knew they had to have one!
When it came, they stood with their paws up on the table, waiting to see what was in it - you should have seen their faces when I pulled out a Whimsies edible crocodile - they have had those before and know what they are so they realised instantly that this crate was theirs!
Misty actually yapped in excitement when she saw a crinkly, shaky rhinoceros toy - she couldn't wait to begin destruction - but she was foiled! It was a tough toy and so far, she has been unable to trash it!
Cookie was extremely pleased with the teddy bear toy - she uses it as a pillow and will not let anyone else near it.
The fish biscuits were a massive hit - a little large for my doggies but they break into two easily enough. The Lily's Kitchen biscuits were an old favourite of theirs so they went down well.
The tennis ball didn't meet with much approval but that was the only thing in the whole crate that didn't meet with excitement.
We were very pleased with our crate and are looking forward to the next one!
If we could change one thing, we'd love to be able to specify dog size - the toys were aimed at large dogs and my two are Lhasas. They love the toys and use them but i think something a little smaller would have been a better fit. Still, they seem happy so we'll be continuing with the subscription.
DOG really loved the kong toy
Roman loves his treat box every…
Roman loves his treat box every month...not only does he get tasty treats he absolutely loves the stuffed toys (his furbabies) would recommend this company to any dog owner
Fab monthly doggy boxes
Fab monthly doggy boxes. We have a fussy whippet but she can always find something she likes or can play with. The best poo bags too! Well presented and thoughtfully chosen products. Thanks black fief
Toys were okay
Toys were okay, treats like cooked filled bone I chucked instantly because they can damage teeth. On the flip side the "eco" toys lasted 3 minutes.
The black paper filler in the box was unnecessary and annoying.
Very difficult to find the cancel option, so I emailed them and had no response for 2 months and then another box turned up! I then emailed my disappointment again and received no answer, but luckily I found a way to register and cancel the subscription on my own!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







