This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.
Blackmoor Estate, GU33 6BS, Liss, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and easy people to deal with. Quality of the Rootstock was also Excellent and well priced.

Reply from Blackmoor Nurseries
Easy ordering, usual excellent plants , arrived well packed and in quick time .

Reply from Blackmoor Nurseries
Easy to find what I was looking for. Prompt delivery with item well protected. Fabulous condition, with good buds/fruit.Very pleased.

Reply from Blackmoor Nurseries
Bought a Herman's plum tree which went on to produce yellow cooking plums not the lovely purple Herman's as expected. After a lot of "we don't grow/sell yellow plum trees" and "it's not our fault" they eventually agree to replace the tree. The replacement tree has the gone on to produce the same yellow fruits. Blackmoor, despite evidence of these two trees sold by them producing yellow fruit, have been unwilling to accept responsibility. They are unable to supply the correct tree and have offered a refund for the original price of a tree.This does not cover the cost of a replacement tree from elsewhere nor does it reflect the time and effort take in planting and looking after these trees.

Reply from Blackmoor Nurseries
First time I used this company for my plant. Strong and healthy and well packaged

Reply from Blackmoor Nurseries

Reply from Blackmoor Nurseries

Reply from Blackmoor Nurseries
Prompt despatch of order.Good information re delivery and beautiful apple tree and blackcurrants. Everything in excellent condition and looking really fresh.

Reply from Blackmoor Nurseries
great advice in advance, and you carefully held back delivery until I needed my tree. Thank you for sterling service

Reply from Blackmoor Nurseries
The plants were delivered on time and in good condition.

Reply from Blackmoor Nurseries
I ordered a damson bush which arrived in excellent condition a couple of days later. It's now planted so we'll see. Blackmoor Nurseries have also been great with previous purchases when they organised delivery on the date I requested.

Reply from Blackmoor Nurseries
really good plants. delivered promptly this time and in good condition. thank you

Reply from Blackmoor Nurseries
My plants weren't packaged very well and I received a box of compost to rescue the plants from. Having sent a lot of plants in my time, there are plenty of ways to package them to stop this happening. Any leaf growth the plant had wae damaged.
Also, I wouldn't have known the root ball wasn't the pot size. The plants would have fitted in half the size pots. And we pay for the pot size. I am used to buying commercially and no nursery would do this to a professional. However plenty of retail nurseries pull this trick.
Customer service didn't seem to care much. Blamed delivery company. Told to wait to spring to see if plants survive and contact them at that point.
Hmmm
Thanks for your reply but I was told they were posted up a year prior and not just in the autumn

Reply from Blackmoor Nurseries

Reply from Blackmoor Nurseries
quality unusual apple tree, well packed, now growing on allotment

Reply from Blackmoor Nurseries

Reply from Blackmoor Nurseries
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.