BLACK OPS OFFROAD™ Reviews 247

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, ease of installation, and the significant improvements they bring to vehicle performance, with many noting the value for money and fuel savings. The delivery service is consistently highlighted as fast and efficient, often exceeding expectations. However, some customers experienced issues with delivery, including merchandise arriving broken or taking several weeks to arrive. A few people also noted receiving a broken screen or having to wait a few weeks for their product.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are highly satisfied with the products, such as... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many consumers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Timely shipping, product worked flawlessly. Installed in 20 min in my 3rd gen tacoma in the parking lot of Tuttle creek ORV park and went rock crawling the same day. Amazing product for simple trail d... See more

Rated 5 out of 5 stars

This product is worth every penny I have a 20 Tacoma TRD off-road even though I do not take it off road I live up in Canada in a snowy climate which my truck was completely useless and 2 Wheel drive... See more

Rated 5 out of 5 stars

100 % make sure your ready. Throttle grenade has transformed my Ute and given me power that was never there before hand. Estimated double + power upgrade with this plug n play device. Easy install,... See more

Rated 5 out of 5 stars

The anytime locker is amazing! Install was straightforward, just follow the YouTube videos and it makes taking your dash apart easy! Before I bought the locker I had a few questions to ask. Customer s... See more


Company details

  1. Auto Parts Store

Written by the company

Barracks of the world's most XPLOSIVE 4X4 modifications


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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Rated 4 out of 5 stars

Switch lighting doesn't match factory

Fast posting product worked as intended.
However switch does not match the rest of factory switches which I didn't realize. Doesn't light up with factory headlights only when turned on. Then it's yellow.
Missed the mark for 5 stars.

June 15, 2023
Rated 3 out of 5 stars

Great response, just too aggressive

Great response. Very expensive. A little too aggressive for what it is, even on low settings

June 27, 2023
BLACK OPS OFFROAD™ logo

Reply from BLACK OPS OFFROAD™

Thank you kindly for your review and feedback Taylor. We did try to contact you via email and text message to offer our assistance immediately after receiving your review, so we sincerely apologise if these attempts to contact were not successful.

We value open communication with our customers above all else and genuinely want to address any and all concerns you have.

Please consider reaching out to our very responsive customer support team at hello@blackopsoffroad.com.au at your next convenience, so that we can assist with any and all of your concerns more effectively. We are 100% committed to resolving the issues you have and doing our absolute best to ensure your satisfaction.

It’s worth noting that your review is the only review we’ve ever received that highlights your issues. We encourage you to explore our other reviews here on Trustpilot, as they may provide you with some ideas and guidance on how to get the best out of your THROTTLE GRENADE® and its performance.

Again we genuinely appreciate your feedback and would truly like to understand your specific experience better. Please don’t hesitate to reach out to us via the email mentioned above as so we can assist you better.

Kind regards,

Rob
BLACK OPS OFFROAD™

Rated 5 out of 5 stars

Fast shipping really great customer…

Fast shipping really great customer service answers all questions you need always happy to help with everything you ask them I can not fault the throttle controller if your thinking about buying a throttle controller I highly recommend these guys there shipping is fast and the throttle is all you can ask for is the best mod I have done to my car and I wish I did it sooner

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

anytime locker

love the product fantastic service very quick service.
rob was fantastic to deal with and very quick with his responses. product works amazing could not fault very quick and easy to install, the instructions provided were very easy to read and spot on.

June 22, 2023
Rated 5 out of 5 stars

Great products

Great products. Bought the Throttle Grenade and love it. Super simple to install, easy to use and awesome features.

Also bought the Anytime Locker. Again, really easy install with step-by-step instructions included and clearly written by someone who knows the product well.

June 17, 2023
Rated 5 out of 5 stars

Awesome product and company.

The Guys at Black Ops Offroad are great to deal with. Honest and nothing is too much trouble. I'am very impressed with the Throttle Controller. It's a great unit and performs better than expected. i would highly recommend the product and the company. Thanks very much to Rob and Joel from Chris.

May 28, 2023
Rated 5 out of 5 stars

Had a delay with the shipping due to no stock of product

Had a delay with the shipping due to having nil stock of the Controller for my car. The manager was very professional and caring that I have been notified very early through the process. I have been given real timeframe to when I will get the product. Came exactly on time, I was also given free express shipping and some free products to accomodate. Will very highly recommend this company our 4WD community!

May 8, 2023
Rated 5 out of 5 stars

Throttle response the factory should have included

Installed the throttle grenade on a 2016 nissan titan xd with a Cummins 5.0 diesel engine. Helped immensely with getup and go some say put the throttle all the way down hard to solve the issue that this throttle control does but this does so much better then that ever could. The crawl mode works great while doing technical climbing and the Intel mode is perfect for everyday driving the off road + is great for overlanding if your on the fence don't hesitate great customer service. So much so I'll be picking up another for my other vehicle

May 16, 2023
Unprompted review

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