Blacks Business Brokers Reviews 

232
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally proactive, helpful, and professional throughout every single stage of the buying and selling journey. Reviewers frequently mention that ongoing communication is remarkably prompt, clear, and highly attentive, making complex property and business transactions feel exceptionally smooth and entirely stress-free. Some reviewers were not happy with communication gaps, explicitly mentioning that replies were completely missing, messages were frequently ignored, or that the team ultimately failed to successfully sell their business, leaving disappointed clients feeling entirely unsupported during critical commercial moments.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, highlighting the professional, proactive, and efficient... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising agents for their... See more

Response time

Customers experienced high satisfaction regarding response time, consistently praising the team for extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to applaud Amy Page, who dealt with the sale of our business. From start to finish, she was efficient, showed compassion, and was so communicative between both parties. Amy worked ha... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joanne Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with... See more

Company replied

Rated 5 out of 5 stars

Really happy working with Black's, everything went much better & easier than I had anticipated. Amy ensured a fast, smooth sale & we completed within a few weeks! I would highly recommend.

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

At Blacks Business Brokers we understand there is no substitute for knowledge and experience. Our dedicated and professional team has over 60 years combined expertise in the Business brokering Sector and therefore we know the important factors in achieving results. Blacks Business Brokers aims to provide a comfortable one-to-one experience with a unique way of launching businesses on to the market. Forward thinking alongside an innovative attitude are designed to offer a professional, efficient service on a more approachable level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(232)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

we hired blacks 2 years ago to sell our…

we hired blacks 2 years ago to sell our restaurant and to say the service has been awful is an understatement, the only people that have been sent have been unqualified time wasters with no money, and they only turned up when we called to say where are the customers you said you had waiting. we were told they had a list off people wanting restaurants in our area, buyers from London, and nothing, they never kept in touch to offer advice or recommend price drops, we did all the calling, the chasing. they are usless and we paid them 1250.00!! i cant believe its the same company when i read all the 5 star ratings ? why did we not get the same service??

my advice is steer clear

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service!

Very good service!
They provided me with an honest valuation and very good advice on how to move forward in the most cost efective way with the sale of my company.

September 4, 2024
Rated 5 out of 5 stars

Perfect service

I cannot fault the service by Blacks with the sale of my business. They kept me informed of everything along the way very promptly, efficiently, regularly and honestly. I would highly recommend them.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

It was great having blacks business…

It was great having blacks business brokers dealing with the sale of our commercial property.
Megan was extremely helpful and very friendly plus very informative All the way from the beginning to end.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great honest advisor

I had left it too late to sell my business but my advisor was very informative and helpful anyway gave me some hr at advice for the future and was very upfront and honest did not try to make me pay or join for any fees knowing he could not help me. Would go with them in the future.

July 4, 2024
Rated 5 out of 5 stars

Megan was amazing and super helpful…

Megan was amazing and super helpful with our buying process! She was always prompt with her responses and never left a question unanswered.

She made our buying process really easy and I could not thank her enough. I highly recommend working with Megan and Blacks Business Brokers

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent professional company…

Excellent professional company especially Megan has continued to keep me up dated and always very professional and very cheerful My experience with this company has been excellent Lynn Martin

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very responsive and professional.

Very responsive and professional.

Joanne and Blacks Brokers stood out as a very responsive and professional agency. Many other agencies I have dealt with take a very long time to respond to enquiries or provide updates, but not Blacks Brokers, would highly recommend.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible

Incredible! Despite listing my business with two other agents before turning to Blacks, they sold it swiftly and efficiently. I only regret not choosing them first. Thank you sincerely for your exceptional service.

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS AGENT

Please don’t make the mistake we made and trust this company, really awful experience.

I have now been accused of leaving a false review of this business?! I have been contacted by Trust Pilot and also by Blacks business brokers, I really wish I had not instructed this company to try and sell my business, terrible experience.

I am updating this review on 27th April, yesterday I received this email from Blacks Business Brokers:-

Dear Mrs Julie Haig

I hope this letter finds you well. I am writing to address a serious issue that has arisen regarding derogatory remarks made about our company. It has come to our attention that despite our the agreement with us and your full awareness of the terms therein, you have made false and damaging statements about our company, which have caused significant harm to our reputation and business.

As you are aware, our business relationship has been governed by a mutually agreed-upon agreement, which clearly outlines the terms and conditions under which we operate. This agreement was put in place to ensure transparency, trust, and mutual respect between our parties.

However, your recent actions, including the dissemination of defamatory remarks, constitute a clear breach of our agreement. Not only have these false statements caused reputational damage, but they have also resulted in financial losses and potential harm to our business relationships.

We are deeply disappointed by your disregard for our agreement and the harm caused by your actions. As a result, we are left with no choice but to formally claim damages for the breach of our agreement and the harm caused by the defamatory remarks at the sum of £250 plus vat daily until this matter is issued to the courts we will also be seeking legal costs on this matter.

We urge you to reconsider your actions and to cease any further dissemination of false information about our company. We remain open to resolving this matter amicably, but we expect your full cooperation in rectifying the damage caused.

We now put you on notice of 14 day before action for the above matter.

Thank you for your attention to this matter. Should you wish to discuss this further or require any clarification, please do not hesitate to contact us directly.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, they failed to sell my business but still perusing any angle for their financial gain, we work long and hard building businesses to hopefully sell them for a retirement pot, in my opinion you should look elsewhere when looking for an agent.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

I wanted to thank Megan at Blacks for…

I wanted to thank Megan at Blacks for all her efforts as well as her kindness and patience in helping us sell our company.
Megan is a credit to Blacks, they are lucky to have her.
I can recommend Blacks as a company, they really do try to get your company sold!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

I've been speaking with Ian Ratcliffe…

I've been speaking with Ian Ratcliffe at Blacks who has been very helpful in guiding me through the process of analysing and buying a business and has answered all my questions and continues to helpful and stay in touch.

February 26, 2024
Unprompted review

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