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Luxury furniture, from stock to bespoke. Great quality, affordable prices. Although we specialise in bathroom vanity units, we also excel in a range of production: Wardrobes, Tables, Chairs, Beds. Don't like our stock designs? Send us your own and receive a quote!
The Dryer, Hammonds road, Cm22 7js, Bishops stortford, United Kingdom
My Petite Alicia vanity unit is stunning, a marble-topped sink with excellent storage and at a great price. I couldn't be more thrilled and I love that the paint colour is bespoke. Very friendly personal service. The only reason I gave four stars not five is because it took a very, very long time to arrive. Apart from that, highly recommended.
The cooperation was exemplary.
Seb is responsive and a pleasure to deal with. Great quality furniture and good pricing. Look forward to working together in the future. - Kate from Khaya Studio Interior Design
We purchased a vanity unit recently and are delighted with the quality of the furniture, and excellent customer service. Highly recommend!
Absolutely adore my custom made double vanity unit and receive many compliments on it! Lovely quality and really makes the bathroom - would highly recommend!!
We cannot fault the exceptional service that we received from black swan furniture, Seb especially went above and beyond to make sure our delivery was on time and perfect. The unit we purchased is fabulous and everyone comments on how nice it is. I would totally recommend them. It’s nice that if you cannot see it on there site that it can be make to your requirements. Thank you guys for a great shopping experience. Alison and David x
Worst company I have ever dealt with. Selected a bathroom vanity unit in the sale and added to basket. What arrives was not the same colour and a much cheaper version without the gold embellishments which had been shown on the sale version of what I thought I had purchased. Upon querying this I was told that would have been extra. The white marble top was too small to fit the unit and although they did send a correct size it was in grey marble. I had to pay for extra time for contractors as unit couldn't be fitted due to incorrect piece. Don't waste your time buying anything from this company. Also, going to contact Trading Standards about them
Reply from Black Swan Furniture limited
Hi,
Thank you for sharing your concerns.
After reviewing the order we would like to clarifying some misunderstandings.
During the order process, from the two stock colour options being Grey and white, Grey was the selected colour option, so the unit was painted as such.
The first line of the item descriptions is about the need to enquire about a bespoke colour. (The photo you are referencing is neither white or grey and therefore a bespoke colour)
The product listing photos are simply example of finishes we can achieve. (We do agree however that the gold detailing option can be made clearer which we are now updating the website to clarify this.
"Much Cheaper" is also misguided, the additional gold would have only been £35
We do apologies that the original marble sent was the incorrect size and this was swapped out reasonably quickly.
In regard to the colour of the marble, our stock units only source one type of White Carrara Marble which is a slight grey with grey veining. The type of marble is also mentioned in the item description.
As it is a natural stone the patterns will vary beyond our control as shown throughout the numerous examples on our site.
This was a rare occurrence with a mix of misunderstandings coupled with the mishap with the marble top. We are a small company and mistakes are bound to happen from time to time and we apologise that it has fallen on your order.
Thank you for bringing these issues to our attention and we aim to learn, adapt and grow.
Black Swan bathroom cabinets are exceptional quality and the small family buisness a pleasure to purchase from. I brought a vanity unit for a previous house and loved it so much, brought a double and single vanity for the bathrooms in my new house.
I had to have bespoke sizes made to maximise the space in my bathrooms and this proved no problem for black swan, neither did having then painted the colour of my choice.
Great company, great service and amazing quality cabinetry.
Such a lovely vanity unit and Seb was really helpful. Good quality and really reasonable price!
Loved the wardrobe we bought from BSF. It’s made of hard wood, so is a sturdy piece of furniture and looks stunning in our guest bedroom. It was a joy to work with Seb and his small family business as attention was paid to the finer details (such as F&B paint colour!) and it’s good now to have something in exactly the size and colour we wanted. Great service too, would highly recommend them.
Purchased a single Hargrave vanity unit, the quality of the product is amazing it is definitely the centre piece of our new bathroom!
The service provided by Seb is excellent! Even the delivery service provided outshone every other delivery of sanitary ware!
Would highly recommend based on quality of the product and the customer service provided!
We purchased the Hargrave Double Vanity Unit but needed the sizes adjusted to fit our bathroom. We were kindly informed of the extra time needed to complete the unit as it was a bespoke order. Delivery was approx 10-12 weeks, and we received it in week 9. It's always nice when approx estimates come sooner than later! Can't wait to finish the install and send some pictures over. Thank you!
We bought some beautiful french style bedroom furniture quite a while back and just recently they have helped us with some advice and even supplied a small component that we needed.
Excellent after sales service and excellent furniture- I can thoroughly recommend this company. Take a look at their beautiful furniture.
A wonderful friendly company to deal with who do what they say they will do! This was my first big on line purchase and I was worried it could be a bogus company. It’s not! they are lovely and I’m thrilled with my vanity unit. Fantastic quality at a great price. It’s not installed, when it is I’ll upload a photo. I totally recommend Black Swan Furniture, thank you.
Love our double vanity unit - it's perfect!
Great quality and finish.
Fantastic service too!
Would highly recommend :-)
These guys are honestly fantastic! Seb sourced me a vanity in exactly the right size, agreed to modify it and got it delivered super fast.
My vanity is perfect, you seriously will not be disappointed :)
Great high quality bespoke furniture, so customisable and super friendly staff! Would highly recommend!
First of all we are very happy with the vanity unit! It looks great- and for a great price compared with all the mass produced stuff that is much less attractive to my mind. They painted in the colour we wanted and put on the handles we ordered for it and sent to their workshop. Delivery was well organised, and the couriers they used were extremely helpful and carried the unit carefuly up stairs in our newly refurbished house and waited patiently for me to unscrew all the packaging to check everything was intact/not scratched and it was fine.
Throughout BSF were very communicative and answered my calls and emails almost immediately and fully.
Highly recommend.
My experience with Black Swan Furniture was overall very good. The person that dealt with me was friendly and informative. My enquires were dealt with nice and quickly. The delivery times were quite long but this was expected with the current covid situation. Will return if I need to furnish any other areas
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