Blackwood Outdoors Reviews 

414
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely fast delivery services and secure packaging, noting that their purchases always arrive safely on time and in pristine condition. Many consumers also appreciate the exceptionally helpful staff, expert technical advice, and highly competitive prices offered across the entire product range for shooting gear. However, some people mentioned experiencing frustrating delivery delays, missing items within their shipments, or encountering communication challenges when trying to resolve sudden order issues. Reviewers noted that while most transactions run smoothly, occasional setbacks require extra effort to sort things out with support.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast shipping... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting fast shipping, helpful... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction with high-end... See more

Price

Reviewers highlight positive aspects of price, frequently praising competitive offers and realistic costs for... See more

Order

Consumers find order to be positive, highlighting exceptionally fast next-day shipping and secure packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered night vision camera,quick delivery, good product but found awkward and painful to use, owing to my arthritic hands and fingers.Informed Blackwood Ltd, said they were on holiday, they suggest... See more

Rated 5 out of 5 stars

Not the cheapest, also not the most expensive. Easy to deal with, well packaged and arrived in good time. No faults with the service. Will definitely use these guys again for future purchases. Deliver... See more

Company replied

Rated 5 out of 5 stars

Needed a product to assist in the capture of barn cats. While an infrared kit would have worked (& admittedly would have been cheaper) I dislike the glare emitted from the view screen. This fit the... See more

Company replied

Rated 5 out of 5 stars

This isn't the first time I have bought from Blackwoods and just like the previous times, it was faultless in terms of delivery and condition etc. This was a pre order, so I knew it would not be de... See more

Company replied


Company details

  1. Hunting Store

Written by the company

Night vision and thermal imaging specialist retailer, for the use in hunting, wildlife observation and ecology. Supplying fieldsports and hunting related items.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(414)

384 reviews in the last 12 months

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Rated 5 out of 5 stars

Changed product to a different design

Ordered night vision camera,quick delivery,
good product but found awkward and painful to use, owing to my arthritic hands and fingers.Informed Blackwood Ltd, said they were on holiday, they suggested a different product and sort when they got back. Brilliant service , I sent first camera back , couple of days got new one,so pleased with design and controls . Also received a refund, the difference between the two products. Great service, no faults ,
thank you.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon

Absolutely over the moon, as usual by the service received from Ian and his staff !.
Always friendly, and VERY fast service.
This is why I keep going back.
Thank you once again.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service.

Fantastic service from Blackwood Outdoors. I ordered 5 boxes of Zan slugs in preparation for getting a slug barrel for my BRK Ghost and received them in less than 24hrs, superbly packaged.

September 15, 2026
Unprompted review
Rated 4 out of 5 stars

Customer Support

Just had a conversation with the owner of the company with ref to an item missing from my order.
A misunderstanding on my part. Problem has been rectified and I have been assured I will receive it next week.
It's refreshing to see a company that will engage explain and solve the issue even when I was mainly at fault.
Excellent service highly recommend.
Thank you.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Happy

Perfect really but struggled to get any response from email and telephone calls

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company to deal with from start to finish. Ian was absolutely fantastic throughout the entire process—friendly, professional, knowledgeable, and always happy to help. He made everything straightforward and kept me informed every step of the way.
The service was exceptional, and the whole experience exceeded my expectations. I couldn’t be happier with my purchase and the outstanding customer care I received.
A genuine five-star-plus experience. I would highly recommend this company to anyone and will definitely be buying more items from Ian in the future.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Order received by next day DPD.
Habrok pro HQ50L is a fantastic instrument. Free hard case if bought from Blackwood a really nice extra to store glasses in or protect while travelling

July 2, 2026
Unprompted review

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