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Rated 5 out of 5 stars

Fantastic service without a doubt, had to to change my order over the phone and the staff was happy to make changes and pay extra for the difference before sending it out, since then I’ve ordered furt... See more

Rated 5 out of 5 stars

I could not recommend highly enough. I have brought many items are the past 6 months. Always been delivered on time, even when ordered for next day delivery at 5pm the night before (I'm very im... See more

Company replied

Rated 5 out of 5 stars

So I have an amplifier installed and I wanted change the power and ground wire to something better. Finding decent OFC 4 gauge is pretty difficult but I came across this gem! It does feel solid and ca... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Had a delivery which came partly damaged as a result of Fedex, Am was great from the start. Prompt communication and replaced damaged goods swiftly. Use BladeIce for your audio nee... See more

Company replied

Company details

  1. Car Stereo Store

Written by the company

Blade ICE is a Car Audio supplier and retailer, specializing in high end car audio products, tools and OEM integration. Established in 2002 to meet the needs for a new breed of Car Audio enthusiasts with sole interest of music, and achieving what we adhere to "Sound Beyond Imagination". Encapsulating what is the worlds specialist product ranges from handmade Italian amplifiers, bespoke subwoofers from Las Vegas and high energy compact power cells from XS Power.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I paid for a new xs power battery and…

I paid for a new xs power battery and received a severely scratched battery with deep Scratches and even some kind writing scratched onto to it. There were damages to every corner of the battery like it had been thrown on a concrete floor a few times. I did receive a full refund.

January 24, 2023
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Reply from Blade ICE

Thanks for your review. Although a little harsh. We uphold a high level of service, however if an item is sent to us from the supplier in a sealed package how are we are to know if it has any such defect? Why would we gamble our reputation? We don't unpack the 100s of items before we ship out, we have zero reason to do so.

Thankfully we've sold 1000s of batteries over a decade without any issues like you faced. It seems this one went through the screening process at XS Power and we did the right thing. 1 Star review would be acceptable if we didn't provide you the customer service and dragged it out. Nothing to hide here.

We of course refunded the customer almost immediately upon arranging our courier to collect

1 Star review, we will take on the chin - But in the grand scheme it seems like a customer is abusing the review system to paint a different picture to reality.

Rated 5 out of 5 stars

Exceptional quality and customer service

Excellent service delivery was prompt i would highly recconent bladeice for exceptional quality car audio. Bladeice also stock a lot of not very attainabke car audio products from the likes of smd, xs power, b2 audio and many more 👌

November 1, 2022
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Reply from Blade ICE

Its our pleasure! enjoy!!

Rated 5 out of 5 stars

WOW!!! My head has been blown away!! Recommended

Probably one of the only places based in the UK to get decent car audio products and advice from. I upgraded my system with the B2 Mani amp for its compact size and clout plus I purchased a XS Power battery from Blade ICE to give my B2 Riot amp the power it deserves and WOW!!! My head has been blown away!! What little hair I did have left on my head has completely gone. I Recommend Blade ICE to any fellow bass head and or car audio lover.

Regards

Matt

August 20, 2022
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Reply from Blade ICE

Thanks for the feedback Matt, Got there in the end!

Rated 4 out of 5 stars

Good site

Shipment took a little bit long but it was worth it.
Great and frindly customer service

August 18, 2022
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Reply from Blade ICE

Your welcome Mikel! Thanks for the feedback - Enjoy!

Rated 2 out of 5 stars

Shipping took a long time and the…

Shipping took a long time and the speaker was very badly packed. It's a miracle it wasn't damaged.

August 18, 2022
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Reply from Blade ICE

The packaging is how it comes from the manufacture and how they are shipped worldwide. On the rare occasion that the packaging is badly handled 99% of cases all goods arrive unscathed. You could have informed us about this upon arrival but wasn't made aware? We kept you informed along the way that delays were out of our control but never the less we understand this isn't convenient. Still I hope you will enjoy your purchase :)

Rated 5 out of 5 stars

Overall great service!

Purchased a fi 21 neo 4.11 and My order arrived a bit later than expected but was told this was due to shortage of materials on Fi Audio's side. Aside from the longer wait. They kept me updated throughout the process and were extremely friendly and very polite. I couldn't be happier with my sub :)

August 18, 2022
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Reply from Blade ICE

Thanks for being patient and for your honest feedback. Enjoy!

Rated 5 out of 5 stars

Good Quality but haven't installed

So I have an amplifier installed and I wanted change the power and ground wire to something better. Finding decent OFC 4 gauge is pretty difficult but I came across this gem! It does feel solid and can tell a lot of thought has gone into it. I didn't have it installed though as I went to a an audio installer and he was like there isn't much point and it'll be a waste of money on my side. But I'm really impressed with Blade Ice, even the little heat shrinks

May 30, 2022
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Reply from Blade ICE

Thanks for the feedback! Were always to interested to hear how our customers feel about the quality of our products. Hope to serve you again in the future!

Rated 5 out of 5 stars

Thank you excellent throughout

Thank you excellent throughout. Glad someone in the UK has links with the US for car audio. Great communication and fast delivered subwoofer from Fi Audio Nevada.

Many thanks will use Blade Ice again

Regards

May 27, 2022
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Reply from Blade ICE

Thanks Barry, Enjoy!

Rated 5 out of 5 stars

Best service ever

Best service ever, best product. Definitely recomand!!

May 20, 2022
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Reply from Blade ICE

Thanks for your custom, look forward to serving you again. Enjoy!

Rated 5 out of 5 stars

Great

Great. There were few issue with delivery time, but thats due to brexit, other than that awesome. Communication with staff was fast an easy

May 19, 2022
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Reply from Blade ICE

Many thanks for your order and patience. We appreciate it. Let us know if you need any help or assistance without hesitation, Enjoy!

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