Blaines Interiors Reviews 

40
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a completely new kitchen/diner that involved three rooms being knocked into one. The design that Blaine and Anthony came up with was fantastic, with ideas that we wouldn't have thought of. The... See more

Company replied

Rated 4 out of 5 stars

All management and workers really helpful, polite and good at their job. All work related to our new kitchen went well. A small hiccup in the collection of the skip. Just took nearly 2 weeks after... See more

Rated 5 out of 5 stars

Replaced existing laminate work top with Corian. Scheduled all the work to fit around us and were helpful in allowing us to choose the best colour by letting us take the sample pack home for an exten... See more

Rated 5 out of 5 stars

Blaine’s designed and installed new bathroom and kitchen . Few teething problems with kitchen appliances but all resolved to my satisfaction. I had walls knocked down and doors blocked up plus an RSJ... See more

Company replied

Company details

  1. Kitchen Remodeler
  2. also in
  3. Bathroom Remodeler
  4. Bathroom Supply Store
  5. Bedroom Furniture Store
  6. Kitchen Supply Store
  7. Remodeler

About Blaines Interiors

Written by the company

From the start

Blaines, one of Mid Norfolk's most established family businesses since 1982, has grown from strength to strength. Since opening the Swaffham showroom Blaines has expanded, opening our Dereham Showroom and Watton Showroom. From there, the owners Blaine and Debbie Upton, as the company grew as did the workload, Blaines appointed knowledgeable, skilled, professional, and personable team members over the years to guide and support the company through its exciting growth.

With over 40 years of being on the high street, Blaines have grown to become specialists in customised and expertly crafted design solutions throughout the home. Drawing on years of expertise gathered from the wealth of knowledge between design consultants and skilled craftspeople, we can supply, design, and install designer kitchens bedrooms and bathrooms.

"We are a one-stop shop, from initial consultation and advice, through planning, installation and finishing." Personally involved in every project Blaines promises quality at an affordable price with extremely comprehensive designs and quotes.

The Mission

Ultimately, the priority is to ensure the client has the best experience possible from the idea's conception to the project's completion. The journey is about giving care, advice, and guidance in buying the right product for their needs.

Blaines success is accredited to the fact that all the team are fully trained in the products, they have passion and understanding of the products, and they feel valued by both colleagues and customers.

We pride ourselves on helping to ensure our customers find the quality assurance they're looking for. We research and visit prospective suppliers, handpick the ones we want to work with, and display them.

The personal approach

We love for our customers to visit us in person, so we can prove what it is that sets us apart from the rest - seeing is believing! Well within walking distance to the town centres and the local car parks, our extensive showroom facilities are in the heart of the market towns. In addition to providing a range of designer kitchens, we can also cater to other areas of your home, with an extensive selection of bathroom, bedroom, and home office design solutions.

Using a far more thoughtful design approach compared with other kitchen designers, we use our countless years of experience to develop expert design and product selection, transforming your living spaces utilising nothing less than the most innovative design solutions - always delivered on time and within budget.

The cogs in the engine

Craftspeople complete every step from demolishing and rebuilding new walls, and installing steelwork, to plumbing and electrics, tiling, flooring solutions, plastering, decorating and more. Everything is completed at the highest possible standard.

Our chosen dedicated kitchen brands are Gallery by Symphony and Hacker German Made kitchens. Both these range off the client something different whether it be the country cottage, painted solid timber door of a Symphony Wexford, or a Modern Fingerprint proof, Antibacterial door of a Perfect Sense Concept 130 Door we feel we have the best on the market to offer the client.

The Future

Blaines' showrooms are a testament to the high-quality products we use with extensive Kitchen, Bedroom & Bathroom displays. Like fashion, interior design is constantly changing and Blaines reflects that constant change with new exciting and on-trend displays from Symphony and Hacker Kitchens.

The latest range that Blaines have hand-picked to work with is Freedom by Symphony, a range that provides an accessible, multi-generational kitchen that is exciting, trendy, and designed with the client and their needs in mind.


Contact info

3.9

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(40)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are very happy with our new shower…

We are very happy with our new shower room fitted by blaines I need a seat and grab rail in shower this was no problem.
The workmen were very friendly and cleaned up every night they covered the flooring in and out of property to protect it p, in fact when they left every day you would not have known any work had been done there was not mess at all.
I would use blaines again as the whole process was completely painless and straightforward.

February 20, 2024
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for the kind words you have left us. We always aim to make the projects as painless and straightforward as possible for our clients. We take pride in the way our installation teams work within our client's properties. We hope you have many years of happiness with your new bathroom

Kind Regards,
Blaines Interiors.

Rated 5 out of 5 stars

First class experience

Blaines provides top class customer service and efficiency. We were provided with a timeline for the works we had done and everything went to plan. The products we received are top quality and the workmanship first class. We cannot rate these guys highly enough. End result a superb kitchen that not only looks top notch but functions beautifully. Thank you to Blaine and all the team 😊

February 23, 2024
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your kind words. We are so pleased to read that you find your kitchen not only looks top-notch but functions beautifully. We do take pride in our designs to ensure that the room works for the client as well as looks outstanding. We all wish you many years of happiness with your new kitchen.

Rated 5 out of 5 stars

Kitchen

Excellent service from all the staff! From the first meeting to plan our new kitchen through to the finishing stages, nothing was too much trouble !
We are extremely pleased with the finished product.

October 7, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your kind words, We are over the moon that you are "extremely pleased" with your kitchen. It was a pleasure working with you to get everything just right.
Thanks
Blaines Interiors

Rated 5 out of 5 stars

Very good clean workers and efficient…

Very good clean workers and efficient did their work well

August 18, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your review. We treat all our clients' homes as this they were our own. We pride ourselves on keeping a project clean and tidy and respecting your home.

Rated 5 out of 5 stars

First Class Job

Did a first class job and guys were very pleasant and helpful

August 11, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your kind words. We pride ourselves on the quality of our work and the trades people we use.

Rated 5 out of 5 stars

Bathroom and Kitchen -WOW…

Blaine’s designed and installed new bathroom and kitchen . Few teething problems with kitchen appliances but all resolved to my satisfaction. I had walls knocked down and doors blocked up plus an RSJ - the workman were brilliant can’t recommend them enough . An expensive project but we’ll worth it a great end result

July 30, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you for your kind words. It's wonderful to hear that despite a few initial teething problems with the kitchen appliances, everything was resolved to your satisfaction. We believe that customer satisfaction is key to ensuring a successful project.

The two projects were quite extensive, involving knocking down walls, blocking doors, and installing an RSJ. The downstairs of the house is very different to how it was before we started! It's heartening to know that our tradespeople handled everything brilliantly. Their professionalism and skill have clearly left a positive impression on you.

A great end result is the ultimate goal of any home improvement project, and it's fantastic to see that the Blaines team delivered on that front.

Thank you again for taking the time to share your feedback.

Rated 5 out of 5 stars

Would highly recommend Blaina…

Would highly recommend Blaina interiors, from the first contact to the installation of the new kitchen was fist class.

June 22, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your kind review. We develop great relationships with our clients when we are open and contactable during the installation. We hope you enjoy your new kitchen for years to come.

Blaines Interiors

Rated 5 out of 5 stars

Kitchen refurbishment …

From start to finish the service from Blaine’s was first class -even though I just wanted a partial refurbishment of my kitchen they were all very helpful and knowledgeable from sales people in the shop who were so helpful in letting me bring samples home to the workmen who actually did the work. They were all friendly and respectful of my home and even though there were one or two hiccups along the way -through no fault of Blaine’s -I was kept informed at all times. Thank you so much for a fabulous job and for making my tiny kitchen feel huge 😀

June 1, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your lovely review.

As you mentioned there were a few hidden issues with the start of the installation, but we try to be we are open and honest about the situations. However these were swiftly overcame and we had a good commuinication all the way through.

We hope you enjoy your renovated kitchen and enjoy the "tiny kitchen" that feels huge :D

Thanks
Blaines Interiors

Rated 5 out of 5 stars

One place for the whole job

We picked Blaines as it was easier to have all the jobs done under one roof, as we didnt have the time to pick & choose workmen to come in & out. Richard the manager at the Watton store is very helpful & enthusiastic about their products and we spent many saturdays with him taking up lots of his time, choosing certain cupboards and worktops.
The whole job for complete new kitchen took 3 weeks from arrival of the skip, ripping the old one out to the last minute jobs that needed a touch here & there. All the workmen are really friendly & helpful & cant do enough for you the only problem for me is that they like to turn up at 8am !
Blaine & Richard also made regular visits to the property to make sure everything was going to plan & they were impressed with how good the kitchen looked when everything was complete.
We recommend Blaines for all your kitchen goods, but work with your ideas as sometimes they are better than the norm, i went with 2 different colours for my cupboards, lighter at the top to the bottom, which one of the team wouldn't have thought of doing, sometimes it just needs a womans touch :)
We were also very touched by a kind gesture to us from Blaine, as my husband was going in for a major operation, they really do think of all the little things.

April 4, 2023
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very muchf for your kind words.

Im glad to see that the Richard, Blaine and the team have been there to support you through out the entire process from concept to completion.

Making regulars visits is a great way for our design and projects team to ensure the client is happy and the installation is proceeding as planned.

There is no fixed answer on colour schemes so I am gald the "womans touch" was used.

Now time for a lie in with no more 8am door bells! :D

Thanks.
Blaines Interiors

Rated 5 out of 5 stars

New kitchen

We had a completely new kitchen/diner that involved three rooms being knocked into one. The design that Blaine and Anthony came up with was fantastic, with ideas that we wouldn't have thought of. Their whole team of builders, fitter, electrician, plumber were excellent. If we had any questions these were dealt with quickly by Richard, Blaine or Anthony.
We would have no hesitation in recommending Blaines.

December 21, 2022
Blaines Interiors logo

Reply from Blaines Interiors

We are so pleased that you are enjoying your new kitchen / diner space. Its a pleasure to read your positive words about the whole project and our installation team.

Thanks
Blaines Interiors

Rated 5 out of 5 stars

100% Recommend Blaines

From start to finish the service from Anthony and Blaine was outstanding. We are absolutely delighted with the end result and can’t recommend them highly enough.
We were replacing our existing kitchen which didn’t make the best use of the existing space. Anthony created a design for us that took our ideas and developed them into our dream kitchen. One of things we really appreciated was that he was willing to propose new ideas based on his experience as well as amend the plan based on our feedback.
The kitchen was installed whilst we were on holiday and Anthony kept us updated at every stage of the removal of the old kitchen and installation of the new one. We received regular photos and videos too.
We included a Water Softener, Hot Water Tap, Underfloor Heating, removal of Radiators and laying Floor Tiles in the project, all of which Blaines completed for us.
We did have an issue with the underfloor heating post installation, however Anthony and Blaine treated this with absolute priority and the issue was resolved very quickly.

October 19, 2022
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your positive review.

Im glad to hear that you were kept in the loop during the installation.

Thanks
Blaines Interiors

Rated 5 out of 5 stars

Great job done by Blaines Team

Blaines team recently successfully completed a full house renovation for me. This project started as a kitchen project which included a kitchen extension and complete bespoke stay of the art kitchen design. This quickly moved into further bespoke designs for my bedrooms, office, 2 bathrooms and lounge. Including flooring throughout the property, rewiring and lighting of the whole property as well.
This is my second project where Blaines team have provided a profesional approach which we class as second to none.
From the moment you enter his premises, engaged design visits and meetings, incorporating reliability with realistic timescales, expertise from his complete team from shop staff, designers, specialist trades and top class materials and products utilised throughout the project.

Fantastic job and thank you for the work and professional effort from everybody.

As a result I would have no hesitation recommending Blaine's from the provision of house old goods to complete renovations.

March 1, 2023
Unprompted review
Blaines Interiors logo

Reply from Blaines Interiors

Thank you very much for your kind words about the full house renovation. It was a pleasure to work with you again on a second project.

We hope you get many years happiness from the new rooms.

Thanks
Anthony

Rated 4 out of 5 stars

New Kitchen

All management and workers really helpful, polite and good at their job. All work related to our new kitchen
went well. A small hiccup in the collection of the skip.
Just took nearly 2 weeks after work finished for the skip to be collected.
I would reccommend this company to anyone.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and amiable service from all…

Excellent and amiable service from all at Blaine's. An awful, outdated and unpleasant 1970s bathroom was transformed professionally into a bright, accessible room which will probably outlast us. Helpful and pleasant staff and overall great service. Thank you. Thoroughly recommended.

August 19, 2022
Rated 5 out of 5 stars

Replaced existing laminate work top…

Replaced existing laminate work top with Corian. Scheduled all the work to fit around us and were helpful in allowing us to choose the best colour by letting us take the sample pack home for an extended period.
The fitters were very good and even made a few minor changes during the fitting which improved the appearance of the final product. Overall very happy!

May 31, 2021
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, offering suggestions to improve on the designs and help.me to keep the cost down. Workers reliable and helpful. Always left the place clean and tidy. Very happy with the result! Any delays were explained and at the end I got a lovely bunch of flowers!

February 18, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look