Blake & Bull Reviews 

180
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Aga installed mid December 2025 luckily speeded up by my project manager otherwise I would have waited for it in vain as had been due a month later. Fitters were lovely and efficient but now don’t hav... See more

Rated 5 out of 5 stars

The engineer, Joe, was super efficient. He had obviously done many conversions before and worked quickly and quietly during the day. He transformed our ancient dirty white oil Aga into a sleek blue e... See more

Company replied

Rated 5 out of 5 stars

Thank you Blake and Bull your oven technicians Joel and David did a fantastic job of converting our 28 year old gas’s Aga to electric with the E Control system. They were friendly very professional a... See more

Company replied

Rated 5 out of 5 stars

We first started looking to upgrade/refurbish our 13 amp electric Aga around September 2023 and quickly came across Blake and Bull. For us, it was a big decision and took a while. Despite us changing... See more

Company replied

Company details

  1. Appliance Store

Written by the company

"Hello! We're independent Aga cooker experts. We sell our own remanufactured original Aga cookers, powered by new efficient electric systems. We also convert and re-enamel existing Aga cookers and have a carefully curated cookshop with many original products. We are the custodians of the old traditions, rare skills and our customers stories. Blake & Bull is my attempt to build the perfect company. Not the biggest, nor the richest. Perfect in the things that matter to me. A company built for the long term, beautiful products, a professional (but jolly!) team. This is my life's work, I'm unashamedly proud of it." Matthew, founder.


Contact info

3.4

Average

TrustScore 3.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(180)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just amazing customer service!

Just amazing customer service!! Such a rare commodity these days.
Spoke to 2 members of staff (one was Sue), their knowledge was incredible and they were so helpful. Emailed over their suggestions to get my AGA working efficiently again.
Prompt delivery and loved the Love Hearts included in my package!!

August 7, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Helen, enjoy those Love Hearts! Matthew

Rated 5 out of 5 stars

Completely professional

Completely professional - we are so pleased with our Aga, which was completely reconditioned and is as good as new. Great service, and follow-up. And now we have lower electricity bills!

July 27, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Elizabeth, completely professional is a good summation of the team! Matthew

Rated 5 out of 5 stars

Excellent reliable friendly service.

Excellent reliable friendly service.
All the staff at Blake and Bull were extremely helpful and knowledgeable. The engineer who converted our Aga from gas to electricity was very polite and keen to help us in any way he could. He explained how to use the new controls very clearly. We were delighted with every aspect of the conversion.

July 18, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Wonderful to hear thank you Jane, everyone very much enjoyed your review - every single one gets shared company wide. Especially nice on a Friday! Matthew

Rated 5 out of 5 stars

Excellent service form Blake and Bull

Got our aga re-enamelled and converted to electric a couple of weeks ago. Excellent service from Blake and Bull - guided me through the order so I knew exactly what I was doing, kept me informed re scheduling, and excellent work on the day. Couldnt have asked for more from everybody at Blake and Bull - thank you!!

July 12, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you so much Linda! So much goes into these jobs to bring it all to a successful conclusion over 1 day. Serene on the surface, paddling like crazy underneath!!! Matthew

Rated 5 out of 5 stars

Electrikit 2 oven installation

Helpful prompt installer. Aga looks splendid in it's claret finish. Having had many Agas it is different having the flexibility of turning parts on and off individually. Old Agas were on or off, so we feel a bit guilty if we leave this on all the time!! (Think we will cope!!)
The team were knowledgeable and generous with their time.
Altogether a great experience.

July 19, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Richard, this is wonderful to read! Matthew

Rated 5 out of 5 stars

Brilliant job

I am delighted with the conversion of my oil fired Aga to electricity last week.
Everyone at Blake & Bull was very helpful from start to finish and the engineer was impressive - meticulous and patient. He worked non-stop but was happy to answer all our questions and to advise us on using the new cooker.
It was interesting to see the removal of the old ‘guts’ of the Aga and the introduction of all the new electric parts and insulation. It was a much bigger job than I had envisaged but all the rubbish - from metal to cardboard disappeared rapidly into the van, and the kitchen was left without any sign that such a big job had occurred, and the Aga looked like new!
Your reputation is well earned and deserved - I was a bit anxious beforehand but there was no need, you were all very professional and friendly from start to finish. Thank you.

July 13, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

I am so pleased to read this thank you! I've insisted on our removing rubbish since I renovated a house in 2008 and was amazed when every trade left all their waste for me to deal with, I was young and naive! Matthew

Rated 5 out of 5 stars

3 Oven Aga Conversion

Incredible and professional company with staff that care passionately about their product.
We had our aga converted to the eco troll system. This has allowed us to use the aga again in a much more economical way.
The build up to the whole process was carefully managed remotely, so there was quite a lot of information to provide and things to be put in place prior to the work.
On the day the very professional engineer got on with the job. It was a hot day , incredibly hard work from him. There was no moaning, he just cracked on . It was a mammoth task from where I was looking. He was un phased and remained focused and good humoured all day . He did an excellent job and provided excellent explanation of how the new system worked.
Highly recommend this company.

June 28, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

A wonderful autocorrect in here Belinda, eControl to Eco Troll - don't change it! We love our Eco Trolls! Thank you so much for leaving your review, its a great one. Obviously our engineers are the stars on the day but thank you for recognising the wider team. Our 'ops' dept are quiet superheroes making sure all is in place! Matthew

Rated 5 out of 5 stars

First Class Service

Our Aga needed a service - the usual signs - not keeping its temperature etc and I did a bit of research and decided that it needed some insulation renewal. Rather than just place the order I rang and spoke to Sue ( I think!). Absolutely 1st class! insulation sorted, chrome caps sorted, tie rod ends sorted and other useful information to help me do the job. I can't fault her or the company. Will definitely use them again should I need to and have no problems recommending them.

Well done, keep up the good work...

July 3, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you so much Louise, very grateful for this! Matthew

Rated 5 out of 5 stars

Highly recommended

Absolutely delighted with the service from Blake and Bull. They have saved my Aga ! The conversion to econtrol has transformed my cooking, it will save on fuel bills, while remaining at the heart of the kitchen. Following the work the AGA is gleaming in a way I never though possible. A huge thank you from a very happy customer.

July 13, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Jill! Every review is super useful for us and yours is a delight! Matthew

Rated 5 out of 5 stars

Great company who does what it says

Very well prepared company - they followed up on every detail and the installation was painless and the technician was very diligent and friendly - he did a great job explaining everything he was doing and gave us a great demo to show us how it works

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant job, excellent customer experience

From the point that we contacted Blake and Bull about having the work done, through to completion of the job (to convert our oil aga to electric), the process has been seamless, the communication excellent and the quality of the workmanship high. Preet, our engineer, was fantastic. Would certainly recommend Blake and Bull for this job.

June 14, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you so much Christine, every review is so gratefully received. I've passed on your comment to Preet! Matthew

Rated 5 out of 5 stars

Excellent service and care from Blake & Bull

My reconditioned Aga was installed this week (in the most beautiful shade of blue) and I could not be more delighted with the service and care offered by Blake & Bull. There has been constant communication throughout the process, and a very thorough handover by Anthony, the engineer who spent hours perfecting the installation. My kitchen is still being refurbished so I haven’t started using the Aga yet, but I am confident there will be help at the end of the phone if I need it.

June 26, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Sarah, lovely to read! We are certainly here for anything you need! Matthew

Rated 5 out of 5 stars

The service has been beyond brilliant…

The service has been beyond brilliant and the people who work for Blake and Bull beyond charming.
This is one of the best - actually the best company I have ever encountered.

June 26, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

I am beyond delighted in turn with your review Mr Collis, so is the whole team! Years and years of incremental improvement and obsession with every element. I drive myself mad but its working! Thank you! Matthew

Rated 5 out of 5 stars

Blake and Bull were so helpful from my…

Blake and Bull were so helpful from my first visit to them through to the installation of my new Aga. I was worried about the wiring in the house being appropriate and also the size of the space the Aga had to fit into. Nothing was too much trouble. Removal of an old Aga and installation of the new one was done with great care and efficiency. The men were very knowledgeable, tidy, and unflappable in the face of some difficult installation moments. I couldn’t be happier with the whole process and my lovely new Aga.

May 24, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Unflappable is a good attribute that describes our team as a whole too! They are too good at their jobs to let problems worry them! Thanks so much Clare! Matthew

Rated 5 out of 5 stars

Affordable and flexible Aga cooking

The engineer arrived on time and was knowledgable and happy to explain everything. The quality of the work was high and he worked really hard and finished earlier than expected. Very happy with the whole experience from day one to completion of the job. Would definitely recommend to all aga owners out there. Econtrol panel gives you aga cooking that is affordable and flexible.

June 8, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Woody, marvellous to read! Matthew

Rated 5 out of 5 stars

Wow! Hard working 12 year old AGA TC looks like new

Blake and Bull have today conducted a Level 1 Deep Clean and Refurbishment of our 12 year old 3 oven Aga Total Control. These versatile Agas are no longer made, so we are grateful that B&B can accommodate our model. The Hob Cover liners, insulation and seals were all replaced, likewise all the door liners, insulation and seals replaced too. Then an external and internal clean - with some simple cleaning products, lots of elbow grease, also use of the famous and best (as sold by B&B) Enamel Scraper, a brush of the ovens, a hoover, a final wipe, polish and shine. We won't mention the digging out of crumbs and those crusty bits that hide at the edge of the Boiling/Simmering plates.

For no more than 8% of original cost of our 12 year old Aga 3 oven Total Control we have invested in not only the clean, but also an efficiency upgrade to this workhorse of our kitchen. The doors certainly seem to close better and the new seals should help in energy saving too. It looks so good that OH asked if Jason had given up and just replaced the Cooker!

It does look smart, and being black it shows the dirt - but much of that I am sure was just Labrador "Nose Art" and inevitable "fluff".

Yes, I do make an effort to keep it looking nice and yes it probably should have been deep cleaned sooner. It is pricey, but worth it, I am older and creakier - there is no judgement or embarrassment, the grotty bits are replaced and a hard working Aga does was it says on the (cast iron) "tin".

Thank you to Jason at B&B for cheerfully making this Aga really gleam, Thank you too to Charlotte and the team at B&B HQ. The smart new B&B Hob Covers delivered by Jason just set everything off nicely - and the old ones will be washed and repurposed as... any ideas gratefully received!

N.B. For an Aga Total Control only the Level 1 Deep Clean and Refurbishment is available from Blake and Bull, servicing for this range cooker remains the prerogative of Aga Service Engineers, primarily because of the complex electronic circuitry and software etc.

June 14, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you so much for such a detailed and positive review, Jason was over the moon and I was too! Matthew

Rated 5 out of 5 stars

So glad we converted

So glad we converted. It's good to know our Aga is off most of the time and our LPG consumption has dropped massively. Blake & Bull were great people to work with, both those in the showroom and Preet who did our conversion. Kept us informed all the way through and provided all the information we needed. Highly recommend doing this, and using Blake & Bull to do so.

May 30, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Jacqueline, wonderful to read! Matthew

Rated 5 out of 5 stars

Blake and Bull have been a joy to work with.

Blake and Bull have protected me all the way through the process of converting my Aga from oil to electricity. From the outset there has been extremely clear guidance on how to choose the product and prepare for the process and friendly and supportive help was always there on the phone when it was needed.
Having made the careful preparations the day of the conversion went very smoothly. The engineer was punctual, friendly, helpful, informative and went the extra mile to make the existing framework look sparkling. He also gave me some excellent tips and left me with a buffing cloth and a thermometer.
I am extremely happy with the job that has been done and with the continuing support of the team as I continue to get used to my ‘new’ Aga.

June 5, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

That we have 'protected you' through the process is something that makes me very proud. We guide people to the right decisions, never sell regardless. Thank you for leaving your review Margaret! Matthew

Rated 5 out of 5 stars

We have now had the refurbished Aga for…

We have now had the refurbished Aga for 3 years and are delighted with the results. The oil-based Aga was lovely in keeping the kitchen toasty, but it leaked heat more than needed and not very green. By having the electric guts put in instead, we still have a warm kitchen, but also able to control its output at the touch of the knob, and are delighted with the results. Should have done it to electric some time before, and saved lots of energy bills and the planet!

June 9, 2023
Unprompted review
Blake & Bull logo

Reply from Blake & Bull

Thank you Matthew, lovely to read a long term review after 3 years. Do stay in touch! Matthew

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look