Brilliant customer service and quality product- ordered and received sunglasses promptly. They look great but decided they didn't quite suit me so contacted Blank about a return. Amazing staff said n... See more
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Review summary
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Reviews shaping this summary
Honestly such an amazing experience! My original order was delivered to the wrong address, but their customer service was incredible from start to finish. They responded quickly, kept me updated,... See more
Company replied
Excellent customer service. Ordered two pairs of sunglasses — one did arrive damaged HOWEVER Blank immediately sent a replacement pair. New pair arrived promptly and look great. Highly recommend —... See more
Company replied
I ordered glasses from BLANK and the delivery got lost. BLANK customer service were easy to deal with and quick to respond. They shipped out a replacement order which successfully arrived. The sunglas... See more
Company replied
Company details
Written by the company
BE YOUR OWN BRAND.
Contact info
Amsterdam, Netherlands
- info@blank-sunglasses.com
- blank-sunglasses.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got my Cappo glasses today
Got my Cappo glasses today. Super comfy, easy to clean, and the case was better than I expected.
November 20, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Karen!
Thank you so much for your feedback! 😎✨ We’re thrilled to hear that your Cappo glasses are comfortable, easy to clean, and that the case exceeded your expectations. We really appreciate your support!
Cheers,
Michaela from BLANK
Service was superb
Service was superb, very friendly and no-nonsense focussed on delivering solutions when something goes wrong with your order. Got one pair for free as compensation for the troubles, sweet gesture.
November 25, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Rolf!
Thank you for your kind words! We’re glad our team could help resolve the issue quickly, and that you enjoyed the little extra gesture. Your support means a lot to us!
Cheers,
Michaela from BLANK
Quick support
Got a little problem cause of the big amount, my goodie got lost in the shipment process. But the support was extremely fast and helped me out so I could received my goody only with a little delay. I was happy with the process, so 5/5 stars.
December 11, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Maxim!
Thank you for your patience and understanding! We’re glad our support team was able to help you receive your order smoothly, even with the delay. We really appreciate your kind words and 5-star rating!
Cheers,
Michaela from BLANK
Tried Blank on a friend’s suggestion…
Tried Blank on a friend’s suggestion and glad I did. Their website is clear, photos are true to life, and support is fast.
November 26, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Liya!
Thank you so much for your kind words! We’re thrilled to hear that your experience with our website, photos, and support was smooth and enjoyable. Your recommendation means a lot to us
Cheers,
Michaela from BLANK
Blank nailed it with these shades
Blank nailed it with these shades. I wear them on long drives and they never cause pressure points. Great for travel.
October 7, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Michael!
Thank you for your wonderful feedback! We’re thrilled to hear that your shades are comfortable for long drives and perfect for travel. Enjoy your journeys in style!
Cheers,
Michaela from BLANK
Received the Orange Black pair
Received the Orange Black pair. They come with a protective sleeve and the finish is super matte. Totally impressed.
October 5, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Alex,
Thank you so much for your review!
We’re thrilled to hear that you’re impressed with your Orange Black pair and appreciate the protective sleeve and matte finish. Your feedback means a lot to us!
Sincerely,
Michaela from BLANK
Honestly
Honestly, I bought the John frames just to try them ended up loving the subtle shape and solid feel. Might get another.
October 20, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Davi,
Thank you for your great review!
We’re so happy to hear that you love the John frames and their subtle, solid design. It’s exciting to hear you might be getting another pair — we can’t wait for you to pick your next favorite!
Sincerely,
Michaela from BLANK
The customer service is amazing
The customer service is amazing. They got back to me within an hour at least when I would ask where my package was. It was delayed due to snow but I received it and the quality is so nice and sturdy. They look just like the picture I am obsessed.
December 3, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Eden!
Thank you so much for your wonderful review!
We’re thrilled to hear that you had a great experience with our customer service and that your order arrived safely despite the snow delay. It’s fantastic to know that you’re loving the quality and that the product matches your expectations. Your support means a lot to us!
Sincerely,
Michaela from BLANK
The Tulum model gives off serious…
The Tulum model gives off serious fashion vibes without being too flashy. And they don’t slide down my nose.
November 1, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Gessica,
Thank you so much for your review!
We’re thrilled to hear that you’re enjoying the Tulum sunglasses and that they combine style with a comfortable, secure fit. Your feedback means a lot to us!
Sincerely,
Michaela from BLANK
Blank’s shipping is no joke
Blank’s shipping is no joke. I placed an order late Sunday and it arrived Wednesday. Shades feel premium. Very happy.
October 4, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Sofia,
Thank you so much for your amazing review!
We’re thrilled to hear that your order arrived so quickly and that you’re loving the premium feel of the shades.
Enjoy them — and thank you for choosing us! 😎✨
Cheers
Michaela from BLANK
Just got my second pair of Speed from…
Just got my second pair of Speed from Blank Sunglasses. They’re unbelievably comfortable—already planning my third pair.
November 18, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Gabriel,
Thank you so much for your amazing feedback! 😎 We’re thrilled to hear that your Speed sunglasses are so comfortable and that you’re already planning your third pair. Your support means the world to us!
Cheer,
Michaela from BLANK
Protective & Neat Box
I was worried about shipping to Germany, but my order got here safely. The packaging was protective and neat.
November 17, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Laura,
Thank you for your feedback! 😊 We’re so glad to hear your order arrived safely and that the packaging kept everything protected and neat. We really appreciate your support!
Cheer,
Michaela from BLANK
Sheena from Blank Sunglasses helped me…
Sheena from Blank Sunglasses helped me with a color swap.f ast, friendly, and got the new pair in no time!
September 24, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Edward!
We’re so glad to hear about your experience!
Sheena is always happy to help, and we’re glad your color swap was fast and smooth. Enjoy your new pair!
Cheers,
Michaela from BLANK
John frames from Blank came stiff in…
John frames from Blank came stiff in the hinges, but after a day they loosened up. Overall, I’m happy.
November 2, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Tracey!
Thank you for your feedback! 💛 We’re glad to hear that your John frames loosened up after a day and that you’re happy with them overall. We truly appreciate you sharing your experience!
Cheers,
Michaela from BLANK
Love my Tulum purchase
Love my Tulum purchase. The frames are so well-made, and the shipping updates via email were super helpful.
October 17, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Martin!
Thank you so much for your lovely review! 💛 We’re thrilled to hear that you love your Tulum purchase and found the frames well-made. We’re also glad the shipping updates helped keep you informed — enjoy your new purchase!
Cheers,
Michaela from BLANK
Cappo normal glasses from Blank…
Cappo normal glasses from Blank Sunglasses are legit. The shipping was unbelievably fast, and the frames are high quality.Cappo normal glasses from Blank Sua
October 13, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Jason!
Thank you so much for your feedback! 😎
We’re thrilled to hear that you’re enjoying your Cappo glasses and that the shipping was fast. It means a lot to us that you appreciate the quality of our frames!
Cheers,
Michaela from BLANK
Great product, great service 👍
I had a very positive buying experience. I had an issue with a 2-for-1 purchase for which I wasn't happy with one of the pairs. I reached out to for support and they were very responsive, polite, and fast in resolving my issue and also made sure to check in to see that my replacement was to my liking. Great product, great service. Will shop with them again.
November 9, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi!
Thank you so much for your kind words! 😄
We’re thrilled that you had a positive buying experience and that we could quickly resolve the issue with your 2-for-1 order. Your satisfaction means a lot to us, and we can’t wait to welcome you back for your next purchase!
Cheers,
Michaela from BLANK
Blank frames showed up a day earlier
Blank frames showed up a day earlier. They fit perfectly, and the lens color matches the site. Couldn’t be happier!
October 3, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Frontino!
Thank you so much for your feedback! We're thrilled to hear your Blank frames arrived early and fit perfectly. Enjoy your new pair — we’re happy you love them! 😎✨
Cheers,
Michaela from BLANK
Great item and great client service…
Great item and great client service atention
November 5, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Emilio!
Thank you so much! 😊 We’re really happy to hear you’re pleased with both the item and our customer service. Your satisfaction means a lot to us!
Cheers,
Michaela from BLANK
Best Quality Ever
Grabbed FORTE premium glasses from Blank, best quality I ever had
September 29, 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Jara!
Thank you so much for your great feedback! 🙌 We’re so happy to hear you’re loving your FORTE premium glasses — it’s awesome to know they’ve impressed you with their quality.
Enjoy your new pair and thanks for choosing us! 😎✨
Cheers,
Michaela from BLANK
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