I don't get any support response, it's been a week already. What is happening?
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wish I had seen these reviews 2+ years ago. Lost a couple grand of crypto that vanished from my account, with no notice or transaction history in the wallet. Currently seeking legal remediation, but n... See more
The worst scammers I've ever dealt with. Deactivated my account after 180 days and took all my coins. This is how they chose to respond to me. Bleutrade (Bleutrade) Jan 8, 2021, 9... See more
For over 3 months i was waiting for my account to be reviewed and for a refund ...customer support wasn't supportive... I sent 2 emails asking why the delay and i was told to stop emailing them... I... See more
This exchange is a joke.
They steal your money and don't answer support requests. Use a different exchange, not worth your time.This is a very expensive exchange place, you can't see the withdrawal fees unless you already have your coins there. It has login problems as well as there is no reply from the support at all. This is really really bad. Never would recommend this site.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
