A wireless range of models at great prices. Looking forward to receive my glasses at home.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.
Good price, easy ordering. Could have been even faster with direct Apple Pay, but good enough 🙏
Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more
Company replied
Company details
Written by the company
At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.
Contact info
Carrer de la Igualtat, 29. Oficina 1, Blickers, 43201, Reus, Spain
- contact@blickers.com
- blickers.com
3.6
Average
12K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Genuinely a great experience even with all the negative reviews
I was honestly a bit nervous ordering from Blickers after reading some of the reviews online, but my experience turned out to be completely smooth.
I placed my order on March 9th and received the sunglasses on March 16th here in Sweden, and the expected delivery time was 19/03/26 - 26/03/26, 3 days earlier, instead of later like the reviews, wow!
The sunglasses came with all the expected packaging and accessories, and they were clearly authentic and in perfect condition, despite the reviews.
I also contacted them about the reviews and they responded within a day with a clear and reassuring explanation.
To be honest, the experience was the opposite of what I expected after seeing some negative reviews. For me, the ordering process, shipping, and product quality was all great. Based on my experience, I would definitely feel comfortable ordering from Blickers again.
And im not a bot btw.
March 16, 2026
Unprompted review
Reply from Blickers
Thank you VERY MUCH for your trust :)
On my 8th pair of Sun Glasses from them
I have used them many times now (8) and always receive the product in a reasonable time frame, the quality is very good and most importantly the prices are excellent, certainly compared to Airport rip-off prices and many high street options.
February 20, 2026
Perfect
Nice glasses for a good price. Bought several pair of sunglasses before and I'm happy with all of them.
March 13, 2026
Unprompted review
Poor customer service
First order, BLICKERS sent a wrong pair out, in fairness I returned and got a refund
Second time, they refused to honor a promo code they sent me
Third order, received a pair of glasses w crazy looking nose pads they didn’t properly photograph and refused to do anything about it
Wished their customer service was better and that I didn’t give them the benefit of the doubt when giving them another try
February 25, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for sharing your feedback.
Unfortunately, we do not have enough information to locate your orders or review the situations you mention, so we are unable to determine what may have happened in your case.
What you describe is unusual, as our customer service team always aims to assist customers and find appropriate solutions whenever possible. If you still have any questions or would like us to review the matter, we would encourage you to contact our customer service team directly with your order details so we can investigate further.
Kind regards,
Abysmal service
Abysmal service! Sunglasses never posted. Emailed several times with no reply. Waiting for a refund to buy elsewhere. I would not recommend Blickers to anyone! Absolutely awful company
March 11, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
Unfortunately, we do not have enough information to locate your order or identify your claim, so we are unable to review what may have happened in your case.
We kindly ask you to contact our customer service team directly and provide your order number, so we can investigate the situation and assist you accordingly. Please also remember to check your spam or junk folder, as sometimes our replies may be filtered there.
Kind regards,
Ich wieder … BLK-2026-777527
It’s me again…
Despite the reply on Trustpilot, I still have not received any feedback from customer service regarding order BLK-2026-777527 (neither inbox or junk mail), for which delivery should have taken place on 20 February 2026, as promised.
I have now noticed that the glasses are no longer available at all. Could you simply issue me a credit so that I can order a different pair of glasses? Why does something like this have to be dragged out for so long when it is already clear today what the outcome will be?
February 5, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
From what we can see in our system, our customer service team has been providing you with all the information available regarding the status of your order and the model you selected.
Unfortunately, the availability of certain models depends on the manufacturer, and small delays can occasionally occur. We always share the latest updates provided to us as soon as we receive them.
We are sorry for the inconvenience caused and remain available to assist you in finding the best possible solution.
Kind regards,
I ordered some glasses two weeks ago…
I ordered some glasses two weeks ago and the order is still sat as waiting to be received by the courier. I raised a ticket with customer service for them to reply saying the order is on its way. Clearly no one reviewed the tracking information. I have had no reply for days. Really poor communication and customer service. Would not shop with them again.
February 27, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
Unfortunately, we do not have enough information in your review to locate your order and review the situation. We would kindly ask you to contact our customer service team directly with your order number, so we can investigate what may have happened.
If your order has already been shipped and a tracking number has been issued, please note that delivery delays may occasionally occur once the parcel has been handed over to the courier, as transport times are outside of our direct control.
Our team will be happy to review your case and assist you as soon as we receive the necessary details.
Kind regards,
Avoid
I regret that I didn’t check the reviews before I made another order .I can see this is a common thing happening on other peoples orders too
My order was placed on 21st of February ,stated that the item is in stock .
On the 27th of February they sent me an email with the order ready for dispatch.
I also received an email from Evri that they are expecting my order and will let me know when they will receive it.
After 2 weeks I still haven’t got any updates. I Sent them 3 emails with no reply .Order BLK-2026-780498
Glad that I paid using Klarna so I already noticed them and no payment will be released.
This is definitely going to be my last order with this company!
March 11, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for sharing your feedback.
According to our records, your order was shipped within the timeframe indicated at the moment of purchase. Unfortunately, once the parcel has been handed over to the courier, delivery times are handled by the transport company and may occasionally experience delays that are outside of our control.
That said, we always do our best to follow up with the courier and ensure deliveries are completed as quickly as possible.
Please feel free to contact our customer service team directly so we can review your case and assist you further.
Best regards,
Quality glasses 🍀
I order and I was super scared due to comments. I think it’s just a human scale process, and patience is the key.
I received my glasses YSL in a beautiful packaging a bit more than a week after my order. Super quality for super affordable rate , how lucky!!!
The team did replied to me whenever I was worried and made sure to ship it ASAP.
I have no regret I chose BLICKERS, and I will give more empathy on my next order ! Thank you so much Marina and the team💕🍀
March 9, 2026
Unprompted review
Ordered 19th Feb still not arrived
Ordered 19th Feb still not arrived. The delivery company have been waiting to receive it for over 10 days but not arrived. No way of speaking to anyone, just raise a support ticket which has a 3 day SLA yet still no response. Chat is just AI.!!! I've had to do a charge back, rip off company
Response is a lie- no one has responded to me and the delivery company they have used claims not to of received the order. This company are scammers look at this copy and paste response DO NOT BUY. Left it with bank for charge back now
March 9, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
According to our records, all the available information regarding your shipment has already been provided to you by our customer support team.
Please note that, once the parcel has been handed over to the carrier, delivery times and possible delays depend on the transport company, and unfortunately this is outside of our direct control.
That said, our team continues to monitor shipments and follow up with the carrier whenever necessary in order to obtain updates as quickly as possible.
We are sorry for the inconvenience caused and appreciate your patience.
Best regards,
Amazing purchasing experience
Amazing purchasing experience. Great work.
March 8, 2026
Unprompted review
Shambles.
I ordered a pair of sunglasses on the 26th Of February 2026. My order number is. BLK-2026-781937
My estimated delivery was 5-6th of March which is fine as its an ‘estimate’. However they still haven’t arrived. I’ve not been emailed and told there is a delay or going to be a delay like I have read on some reviews on here. I ordered these for my holiday. I have emailed but have heard absolutely nothing back. Just absolutely awful customer service.
RESPONSE. :
Not able to reply to your response. I have emailed customer services no response. I have contacted the carrier service Evri who have said they are still waiting for the SENDER to send the item. So can you respond on here as it seems I will get a quicker response on here than from customer services.
March 7, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
From what we can see in our system, your order has already been dispatched. If there is any delay, it would unfortunately be related to the carrier’s delivery process.
We completely understand how frustrating delays can be, especially when the item was ordered for a specific occasion such as a holiday. However, once a parcel has been handed over to the transport company, delivery timelines are managed by them, and unforeseen delays can occasionally occur which are beyond our control.
Please contact our Customer Care team directly with your order details so our team can review the shipment status with the carrier and provide you with an update as soon as possible.
Best regards,
Avoid this shop.
Avoid this shop.
Absolutely terrible customer service. I am now stuck with a €300 order I cannot use, even though the problem could have been solved with a simple frame exchange (smaller size).
I even offered to keep and pay for the prescription lenses do be produced again, but Blickers still refused to help!
How could you treat your customers like that? They simply don’t care.
Experiences I had before this: Returns are made extremely complicated, and you have to pay return shipping to Spain yourself.
Finger away. Do not order here.
March 5, 2026
Unprompted review
Reply from Blickers
Hello Ruben,
Thank you for sharing your feedback.
We are sorry to hear that you are disappointed with your experience. However, we would like to clarify that our terms and conditions clearly state that glasses with personalized prescription lenses are not eligible for return or exchange, as the lenses are custom-made specifically according to the customer’s prescription.
These lenses cannot be reused or resold, which is why they are excluded from the standard return policy. This information is clearly indicated on our website and must be accepted before completing the purchase.
We understand that this situation can be frustrating, but we must apply the same policy consistently for all customers.
Best regards,
Great product at a great price 😎
March 5, 2026
Unprompted review
So far, so good!
So far, so good! Really impressed with the price. I'll come back when my glasses arrive.
March 5, 2026
Unprompted review
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