Everyone was super friendly and very approachable with questions and queries . Definitely put our mind at ease with a fantastic price and amazing quality blinds . I will highly recommend. The blinds t... See more
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Very petty coloured slats (White Diamond) on our new blind which goes perfectly with our decor. Quite costly for the size but this is because we opted for Literise function. Blind arrived 5 days... See more
Company replied
I placed the order for perfect fit blinds without a care only for BB to contact me asking for pictures. They were super diligent in ensuring their product would fit. I was asked to take detailed pictu... See more
Company replied
Excellent service from start to finish. Initial samples arrived very speedily, and Helen in the office was very helpful in sending further samples as well as a digital image to give us a better idea o... See more
Company replied
Company details
Written by the company
At Blinds Boutique we sell Made to Measure window blinds that are carefully selected for their quality and style. Choose from our vast selection of window dressings and have your blinds custom made to your specifications.
Contact info
United Kingdom
- sales@blindsboutique.co.uk
- blindsboutique.co.uk
4.8
Excellent
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Helen was exceedingly patient with us…
Helen was exceedingly patient with us whilst we made our minds up over colours. There was never any pressure. She provided lots of samples and gave suggestions. The blinds are good quality and we're very pleased with the results
March 6, 2023
Unprompted review
Reply from Blinds Boutique
Thank you for taking the time to leave us a five-star review. We are thrilled to hear that you are pleased with the results of your blinds and that our team member, Helen, provided you with exceptional customer service.
We take great pride in providing our customers with high-quality products and excellent customer service, and we are delighted that we were able to meet your expectations. We understand that choosing the right colours for your blinds can be a difficult decision, and we are glad to hear that Helen was patient and helpful throughout the process.
We will be sure to pass on your kind words to Helen and the rest of our team. Your feedback means a lot to us and motivates us to continue delivering the best possible service to our customers.
Thank you again for your review and we look forward to serving you again in the
Lovely blinds
Lovely blinds. Helpful staff. Couldn't be better. Would recommend them definitely.
March 2, 2023
Reply from Blinds Boutique
Thank you for your great feedback, Jenna. We appreciate each and every review.
Roller blind
Prompt delivery and the blind was well made. Disappointed with the length of the cord/chain - too short although doesn't affect use. Also, the fabric could have been cut better to give a more even overall print.
February 24, 2023
Reply from Blinds Boutique
Sarah, good morning. Thank you for your comments and feedback on your made to measure blind. In response to your feedback please see our comments below.
1. The chain lengths on all roller blinds are governed by child safety regulations, which we must follow.
2. Without seeing a photo of the pattern in question, it's tough to offer feedback on your observation about the design's layout. Please feel free to send this over, and we'll have our supplier have a look at it as soon as possible.
We listen carefully to our customers' feedback and incorporate their suggestions wherever possible to further enhance our service and product offerings.
First class
Well made, perfectly matched Roman blinds and easy to install. Excellent customer service response to my order query and delivery was earlier than expected. All in all, first class.
February 23, 2023
Reply from Blinds Boutique
Good morning Anne. Thank you for your 5-star rating. It's always nice to get positive feedback about our goods and services from clients. Being a small business, we value every review.
Great customer service
I was really impressed with the customer service. I ordered a sample, but Helen also added an alternative that was due to be released.
I loved the alternative so I went ahead and ordered it. The blind arrived much quicker than I expected.
Overall, I'm very pleased.
February 2, 2023
Reply from Blinds Boutique
Good afternoon Crystal, thank you for your positive feedback. As a small business, we value every review and are pleased that you are pleased with the alternate colour that we offered you. We have so many fabrics and samples to offer online that it can be difficult to show the entire collection. When there are only a few colour options, I usually try to provide alternatives.
Reply from Blinds Boutique
Thank you for your review. As a small independent company, we take pleasure in our customer service and product quality, and we are glad to hear about your experience.
The blinds were great quality and the company was very helpful
The blinds were great quality and easy to fit.
I had an issue with the delivery as the delivery driver left the blinds at the wrong address. They were very helpful in contacting in the delivery company and the issue was resolved.
December 22, 2022
Reply from Blinds Boutique
Thank you for your five-star review, Emily, and we are delighted to hear you were satisfied with your made-to-measure blinds despite the delivery delays. Unfortunately, we have seen this occurring more and more with couriers, and since there is no longer a need for clients to sign for the items, we are somewhat powerless to prevent it. We were fortunate that your neighbours recognised your name and helped us locate the blinds.
Roller blind
Website was easy, the owner was so helpful with my enquiries. Fast and efficient service & my roller blind is the icing on the cake for my bathroom.
November 17, 2022
Reply from Blinds Boutique
Thank you for your review and the photos and video you shared with us on WhatsApp. Your bathroom does look wonderful with this patterned waterproof blind.
Very helpful in steering us to the…
Very helpful in steering us to the right product.
November 9, 2022
Reply from Blinds Boutique
Thank you for your valuable feedback and it was great to hear that you found the right product.
Great blinds, great company!
I’m really pleased with the quality of the blind I’ve ordered from Blinds Boutique. There is a great selection of colours and the samples I ordered came the following day. My chosen blind arrived on time and was well packaged. I’m so impressed, that I’ve ordered 4 more blinds!
November 10, 2022
Reply from Blinds Boutique
Thank you for your kind words, and it's been a pleasure working with you on your renovation project. We can't wait to see all of the blinds installed, and we're hoping you'll be able to share some photos with us.
Great service
The buying experience was easy and smooth. I ordered the sample's initially which arrived quickly.
Later, I needed some help with the fitting and Helen was very quick with her responses and also checked back to see if everything was fine.
November 15, 2022
Reply from Blinds Boutique
We're really grateful and appreciate you taking the time to share your rating with us.
Excellent and Helpful Service
We ordered a roller blind for our bathroom. The samples arrived quickly and there was plenty of choice. Helen was very helpful when we needed to sort out the type of material we required for the blind and also helped us understand the measurements to work with our recess mounting. Very happy with the blind now it is fitted, it looks great and excellent service from Blinds Boutique.
November 5, 2022
Unprompted review
Reply from Blinds Boutique
Thank you David for your valuable feedback. As a small independent business we appreciate you sharing your shopping experience and are delighted to hear you are happy with your new bathroom blind.
My third purchase from Blinds Boutique
My third purchase from Blinds Boutique, both louvre and venetian faux wood blinds. Once again the fit was perfect and the blinds are good quality. Good communication regarding delivery dates. Very satisfied.
August 26, 2022
Unprompted review
Reply from Blinds Boutique
Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated! Helen
Great service
Great service. I had a very specific requirement for the blind and also wanted to colour match to a fabric I'd found elsewhere. Helen was extremely helpful in sourcing the fabric and customising the order to my needs.
September 22, 2022
Reply from Blinds Boutique
Hi Gary, thank you for your glowing review. At Blinds Boutique we pride ourselves on providing the highest levels of customer service, so we will always do our very best to meet our customers requirements. Even if a specific product or colour a customer requires is not displayed on our website we can usually source it. It’s great to read that you are happy with your blind, we are sure it will provide you with many years of faithful service.
Kind regards,
Helen
Very happy with new bathroom blind
Very happy with new bathroom blind, great quality and fast delivery
August 3, 2022
Reply from Blinds Boutique
Thank you for your feedback, Karen; when our customers are happy, we are happy!
Excellent Customer Service
I was looking for a local Shrewsbury blind company who could offer advice on the different type of blind options available for my garden room. Helen explained in detail the options available and provided a variety of quotes for me to select. The blinds were delivered and fitted by Mick. I would definitely recommend this company as the personal service you get is second to none.
July 28, 2022
Reply from Blinds Boutique
Good morning Ruby, we appreciate your positive comments. It was a pleasure working with you to find the perfect blinds for your garden room.
Great
Fast and easy service. Received the sample blinds very quickly and exactly what I was after. I shall be placing an order. Sorry for prior review I was thinking this was another company. 😊
July 27, 2022
Reply from Blinds Boutique
Good morning, Claudia, and thank you for your positive feedback. Unfortunately, I believe you ordered your blind from a different company rather than Blinds Boutique. We only have a record of sending you a sample. Many thanks Helen
Excellent
Excellent service from start to finish. Initial samples arrived very speedily, and Helen in the office was very helpful in sending further samples as well as a digital image to give us a better idea of overall pattern. We were kept updated at each stage of the process and our blind arrived in good time, very well packaged and easy to install.
July 17, 2022
Reply from Blinds Boutique
Good morning, Kathy, and thank you for your positive feedback. As a small business, we take pride in our customer service, ensuring that the customer is kept informed throughout the purchase process.
Excellent service and products.
July 10, 2022
Reply from Blinds Boutique
Thank you for taking the time to leave a review. We are glad that you are happy with the service that we provided and the quality of your blind.
Kind regards,
Mick
A very helpful and efficient service
A very helpful and efficient service. Made the experience of selecting the type of fabric which would be suitable for what I required trouble free. Really happy with my roller blind.
July 9, 2022
Reply from Blinds Boutique
Hi Nina, we are so pleased that you were happy with the service that you received. Hopefully, you'll come back again soon!
Kind regards,
Mick
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