The Blindster ordering process is extremely easy. I have bought blinds a few years ago and they are still as sturdy and put together as if I bought it today. The customer service is excellent and the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great products. Super easy to install.. just like advertised. I didn’t measure properly for one window, so one blind didn’t’ fit properly. Called customer support and they re-cut and sent me a new rep... See more
Company replied
We ordered 2 blinds and they came on time and in good shape. Unfortunately they weren't what we had in mind. One call to Blindster and they offered to issue a credit without returning them asking u... See more
Company replied
Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee... See more
Company replied
Company details
Written by the company
Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.
Contact info
16555 Village Drive, 77040, Jersey Village, United States
- 8882568672
- blindster.com
4.6
Excellent
271 reviews
Replied to 78% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process was easy
The process was easy. Anyone ordering your blinds should make sure they round DOWN to the nearest 1/8”, not just to the nearest 1/8” because that could be up and result in the tube being too long. The spring makes the process easy. In fact, I replaced old shades and was able to use the existing hardware.
February 6, 2026
Reply from Blindster.com
Jeanne, thank you for the thoughtful review! We’re happy to hear everything went smoothly and that you were even able to use your existing hardware. Thanks as well for the helpful measuring tip!
EXCELLENT service, even beyond the sale - THANK YOU!
We ordered 2 blinds and they came on time and in good shape.
Unfortunately they weren't what we had in mind.
One call to Blindster and they offered to issue a credit without returning them asking us to either destroy them or donate them which we did.
Even though the blinds weren't what we were looking for the customer service and the service beyond the sale was EXCELLENT - THANK YOU!
January 4, 2026
Reply from Blindster.com
Thank you so much, Douglas! While we’re sorry the shades weren’t the right fit, we’re thrilled to hear you had an excellent experience with our team. We truly appreciate your kind words!
Reply from Blindster.com
Thanks so much, Nancy! We’re happy to hear you’re pleased with both the quality and the value. We truly appreciate your support!
Really impressed
Really impressed, was not sure about ordering online but turn out great. Since we’re renting, we order the no drill blinds. They are perfect and literally took us 5 min. to install, so easy.
January 17, 2026
Reply from Blindster.com
We appreciate your feedback, Brigitte! It’s great to hear the EZ-Mount shades were simple to install and a perfect fit for your rental. Thanks for choosing us!
Perfect Fit!
Lola walked us thru the proper measurement process & they arrived and fit perfect! Thank you for hiring such awesome people!
January 8, 2026
Reply from Blindster.com
Hello Lu! We’re so happy to hear everything worked out perfectly and that Lola was able to help make the process easy. Thank you for your thoughtful words—we’re lucky to have such awesome customers!
Extremely helpful!
The ladies I talked to helped me with my measuring; they helped me understand the bracket setup; they looked at pictures I sent them so they could see what I was dealing with. All in all it was a great experience and I appreciate each of them.
January 7, 2026
Reply from Blindster.com
Hi Janet, thank you so much for your kind words! We’re thrilled to hear our team was able to help with measuring, brackets, and reviewing your photos to make sure everything went smoothly. We truly appreciate you taking the time to share your experience and are so glad it was a great one!
Reply from Blindster.com
Hi Greg, thank you for the great review! We’re glad to hear the fit was perfect and the installation was easy. We appreciate you choosing us!
One of the purchased blinds retract…
One of the purchased blinds retract exceptionally slow. I don't hold out for a long life with this one.
January 26, 2026
Reply from Blindster.com
Hi Lee, we’re sorry to hear about the slow-retracting blind. A member of our customer service team has already reached out to assist you with troubleshooting and to ensure your blind operates properly. We’re here to help and want to make sure you’re satisfied with your purchase.
The installation was very easy (we used…
The installation was very easy (we used tools, screws, etc...)
The quality is great, and the sizing was a perfect fit.
January 16, 2026
Reply from Blindster.com
Hi Peter, thank you so much for the great review! We’re happy to hear the installation went smoothly and that you’re pleased with the quality and fit. It’s great to know everything worked out just as expected. We truly appreciate you choosing us!
Measurements
Although I checked and had the installer verify my measurements the blinds do not descend to the bottom sill. There is about a 1/2 in gap at the bottom no matter who the blinds are adjusted. When the sun shines on that window there is glare at the bottom. Not the end of the world but also not desirable.
February 6, 2026
Reply from Blindster.com
Hello John, thank you for sharing your feedback. We’re sorry to hear about the gap you’re experiencing at the bottom of the blinds. In some cases, the internal cording can be a bit tight when the blinds are new and may need a short period to relax. Our customer service team would be happy to send you troubleshooting steps and review your setup to help resolve this. Please don’t hesitate to reach out so we can assist you further.
I received what I expected
I received what I expected, good quality, easy to install, delivered on time.
January 12, 2026
Reply from Blindster.com
Thanks so much, John! We’re happy to hear you’re enjoying your blinds and that everything went smoothly with delivery and installation. We appreciate your support and hope to serve you again!
Good quality and price and came in…
Good quality and price and came in timely manner. Would use this company again.
January 17, 2026
Reply from Blindster.com
Thanks so much, Ron! We’re thrilled you were satisfied with your blinds and our service. We can’t wait to help you again whenever you need more window treatments!
Great Blinds
The blinds were perfect and fit well. I ordered these for our Custom remodeling company office. Everyone is super happy with them.
January 15, 2026
Reply from Blindster.com
Thanks, Tamara! We’re so glad the blinds worked out perfectly for your office and that your team loves them. It means a lot to us that you chose Blindster for your project!
Blinds look great and service was fast!
January 6, 2026
Reply from Blindster.com
Thank you for your review, Zachary! We’re glad to hear your blinds look great and that you were happy with our fast service. We appreciate you choosing Blindster!
Definitely a win!
I had not heard of this company but read the reviews and crossed my fingers and ordered a large woven blind for my bathroom window. Shipping was a little over a week from initial purchase but arrived in perfect packaged condition. I’m 73 and had no trouble putting this up! It is exactly the look I wanted. Updated, warm and easy to raise and lower. Highly recommend!
January 15, 2026
Reply from Blindster.com
Thank you so much for your thoughtful review, Ruthy! We’re honored you gave us a try and thrilled to hear the bamboo shade arrived in perfect condition and was easy to install. It’s wonderful to know it gave you exactly the updated, warm look you were hoping for. We truly appreciate your recommendation and thank you for choosing Blindster!
I made a mistake on my order and had to return them
I made a mistake on my order and had to call to return them. They said if I made a donation instead of returning them to a local goodwill or otherwise they would give me a full credit with receipt of that donation. I thought that was excellent customer service!
January 6, 2026
Reply from Blindster.com
Thank you so much for sharing your experience, Sandra! We’re happy our team was able to turn an ordering mistake into a positive outcome. We love being able to offer solutions that are helpful for our customers and support a good cause. We truly appreciate your kind words and thank you for choosing Blindster!
We love the blinds
We love the blinds, especially how they allow daylight in even when they're completely down. Our only complaint is that they are not as easy to install as depicted in their videos.
January 14, 2026
Reply from Blindster.com
Thanks so much for the great review, Sheila! We’re thrilled you’re enjoying the shades and the beautiful light they provide. We appreciate you sharing your thoughts on the installation process, and we’re always working to make that experience even clearer and easier. If you need any help now or in the future, don’t hesitate to reach out—we’re here for you!
I had paid extra for faster delivery
I had paid extra for faster delivery. Package was delivered about a week late. Ordered inside mount blinds. They came with outside mount valances.
February 4, 2026
Reply from Blindster.com
Hi Richard, thank you for your feedback. We understand how disappointing delays can be. While we do not offer expedited shipping options, we definitely want to make sure the rest of your order is right. If you’d like us to review the widths of the valances you received, our customer service team would be more than happy to help. Please reach out when it’s convenient for you, and we’ll take a closer look.
Good value and quality
February 6, 2026
Reply from Blindster.com
Thank you for your review, Dana! We’re glad to hear you’re happy with the value and quality. We appreciate you choosing Blindster and hope you enjoy your new window treatments!
The no-tool shade
The no-tool shade was just perfect for our needs. It was easy to measure, order and install. And it looks great too.
January 16, 2026
Reply from Blindster.com
Thanks so much for the great review! We love hearing that the no tools shades checked all the boxes—easy to measure, easy to install, and great-looking. That’s exactly what we aim for. Enjoy your new shades, and thanks again for choosing Blindster!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.