The Blindster ordering process is extremely easy. I have bought blinds a few years ago and they are still as sturdy and put together as if I bought it today. The customer service is excellent and the... See more
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Review summary
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Great products. Super easy to install.. just like advertised. I didn’t measure properly for one window, so one blind didn’t’ fit properly. Called customer support and they re-cut and sent me a new rep... See more
Company replied
We ordered 2 blinds and they came on time and in good shape. Unfortunately they weren't what we had in mind. One call to Blindster and they offered to issue a credit without returning them asking u... See more
Company replied
Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee... See more
Company replied
Company details
Written by the company
Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.
Contact info
16555 Village Drive, 77040, Jersey Village, United States
- 8882568672
- blindster.com
4.6
Excellent
271 reviews
Replied to 78% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Blindster.com
Mary, thank you for choosing Blindster! We’re glad to hear you’re loving your new blinds and that your husband was able to install them with ease. Enjoy your new window treatments, and thanks again for your support!
Im must say I didn't have high…
Im must say I didn't have high expectations but....my shades arrived today and I am pleasantly surprised! Shades were better than I expected!! They are the same color on front and back. I did order a very light color. They are well made and fit perfectly into my existing hardware. I'm pleased all around. In fact, I'm going back online to order more for other windows in my home. You can feel absolutely safe ordering from Blindster.com.
January 10, 2026
Unprompted review
Reply from Blindster.com
Sue, thank you for the fantastic review! We’re so glad the shades were even better than you expected and that the fit and color worked out perfectly. Hearing that you’re returning to order more is the best compliment we can receive. We appreciate your confidence in Blindster and are grateful for your recommendation!
The option to have the wand on the…
The option to have the wand on the right side is a critical part for 2.5” wood blinds. It does not seem to be a big deal to make tgat option when buying blinds. A template would also help so the brackets are installed to avoid compenents that restrict squeezing to secure in brackets.
January 8, 2026
Reply from Blindster.com
Clark, thank you for sharing your feedback. We completely understand how important right-side wand placement can be, especially depending on room layout and obstructions. The blinds you purchased unfortunately do not offer the ability to switch the wand placement. At this time, the only 2.5" wood blinds we sell that do allow wand side selection are our LEVOLOR or Performance Wood Blinds 2 1/2" Wood Blinds. We also have a detailed installation guide available on our website to help with bracket placement and installation. If you’re still running into issues, our customer service team would be happy to offer additional assistance. Just reach out anytime, we’re here to help.
Reply from Blindster.com
Leslie, thank you for the 5 stars! We’re thrilled to hear you’re so happy with your shades and felt you received a great product at a great price. We appreciate your support!
Fast and accurate
Fast and accurate
I took advantage of the guarantee after getting the measurements wrong and blindster took care of me! Definitely using them again.
January 3, 2026
Reply from Blindster.com
Thank you for the 5-star review, Steve! We’re glad our Fit or Free Guarantee was able to help after the measurement mix-up. We look forward to helping you again!
They were easy to install and look and…
They were easy to install and look and function beautifully- we love them!
January 7, 2026
Reply from Blindster.com
Lara, thanks for the wonderful review! We’re happy to hear installation was a breeze and that the blinds both look great and work perfectly. It’s awesome to know you love them!
Reply from Blindster.com
Thanks, Peter! We really appreciate the 5 stars. We’re glad you’re enjoying the quality and love how it looks in your space.
The young man who helped me
The young man who helped me, Vincent, was knowledgeable and thorough in his explanation of my options. I greatly appreciate his help!
January 3, 2026
Reply from Blindster.com
Hi Patricia, thank you so much for your kind words! We’re thrilled to hear that Vincent was able to provide knowledgeable and thorough guidance while reviewing your options. We truly appreciate you taking the time to share your experience!
Problem solved
I forgot the technician's name who talked me through my dilemma but she was great consulted production and my problem was solved thank you very much.
December 29, 2025
Reply from Blindster.com
Hi Algis, thank you for the great feedback! We’re glad our customer service team was able to step in and find a solution for you. Your appreciation means a lot to us, and we’re always here if you need anything in the future.
Great customer service
My original order was sent to me with the wrong product. I contacted Customer Service and without hesitation a new order was submitted and quickly fulfilled. This could have been a terrible experience but it was handled professionally and I was kept in the loop on status of my order and when I would receive it (actually came a day sooner). Product looks great and I really appreciate the great response.
December 24, 2025
Reply from Blindster.com
Thank you so much, Patrick, for sharing your experience. We sincerely apologize for the initial mix-up, but we’re very glad our customer service team was able to resolve it quickly and keep you informed every step of the way. We’re thrilled to hear the replacement arrived early and that you’re happy with how it looks. We truly appreciate your patience and kind words!
Cellular shades
Updating my review because Blindster offered me a resolution. I ordered 3 shades with 22 1/2 inch and 34 1/2 inch widths. They made 1/2 inch less width so shades came with 22 and 34 inches. I sent them pictures and they offered me a resolution.
December 22, 2025
Unprompted review
Reply from Blindster.com
Ankit, we’re truly sorry for the frustration this situation has caused. We understand how disappointing it is when an order doesn’t meet expectations, and we apologize for the experience you’ve had. A member of our customer service has reached out to you directly to review your order details and assist with finding a resolution. We appreciate the opportunity to look further into this and help make things right.
Great customer service
Great customer service. Blind is delivered on time and exactly what I expected.
December 23, 2025
Reply from Blindster.com
Thank you for your review, Anthony. We’re happy to know your order was delivered on time and met your expectations. We appreciate you choosing us and look forward to helping you again in the future.
Ordering was very easy
Ordering was very easy, shipped ontime. This product is flawlessly made, every joint, frame, slate was perfect. I had one issue on depth of opening and after talking to Frederica at customer seport she was able to help me with the solution. she was so easy to work with. This company deserves your consideration when shopping for a QUALITY window covering. A very happy customer and my wife is happy also!
December 9, 2025
Unprompted review
Reply from Blindster.com
Mike, thank you for taking the time to share your experience. We’re glad to hear the ordering process was easy and that your shutters were made perfectly. We’re especially happy Frederica was able to assist with the depth issue and make the process seamless. Your satisfaction and your recommendation mean a great deal to us!
Vincent was beyond helpful working…
Vincent was beyond helpful working through a problem we had with a blind cord that was starting to fray. He was just amazing! We are so happy with our purchase and with the excellent customer service.
December 18, 2025
Reply from Blindster.com
Laura, thank you for taking the time to leave such a wonderful review. We’re delighted to hear that Vincent provided excellent support and helped resolve the cord issue. Your satisfaction means a lot to us, and we appreciate you choosing Blindster!
Installation was quick and easy
Installation was quick and easy, and the shades are great quality. Ordering was smooth, but the shipping updates were a bit misleading. I received a shipped notification days before FedEx actually had the package. A 10-day turnaround is totally reasonable—just be more accurate about when an order truly ships.
December 12, 2025
Reply from Blindster.com
Thank you for taking the time to share your experience, Dairon. We’re glad to hear the installation was quick and easy and that you’re happy with the quality of the shades. We also appreciate your honest feedback regarding the shipping updates. Thank you again for your patience and for choosing Blindster.
Repeat Customer
Third purchase from Blindster, 3 separate multi-family community common area spaces. Incredible customer service, fast shipping, great products, easy installation. Highly recommend!
December 3, 2025
Unprompted review
Reply from Blindster.com
Thank you so much, Bethany! We truly appreciate your continued trust in Blindster across multiple projects. We’re grateful for your recommendation and look forward to working with you again!
Excellent purchase experience!
Excellent website, easy ordering...including samples, which were great to have! The product came in a timely manner and was excellent quality! A great value for the price, as well! Hanging in my home on the mid-coast of Maine!
September 20, 2025
Unprompted review
Reply from Blindster.com
We really appreciate your kind words! It’s great to hear that the ordering process, samples, and product quality all met your expectations. We’re so glad your new blinds are a perfect fit for your Maine home. Thanks for choosing Blindster!
Great quality at a good price blinds
Great quality at a good price blinds. Perfect fit for our windows and doors. They look amazing
September 24, 2025
Unprompted review
Reply from Blindster.com
We appreciate your kind words, Ester! It’s wonderful to know your blinds are the perfect fit and look great in your home. Thank you for sharing your experience with us!
Perfection in a Porch Shade
Fast shipping, great sales price, and easy, well written installation instructions! We love seeing OUT all around us, BUT no one seeing IN!! And our orchids are happy - happy with just the right filtering. They are starting to sprout upward again after a month of moving them around our new home and them getting too much sun. Thank you❣️
September 23, 2025
Unprompted review
Reply from Blindster.com
Thank you so much for your thoughtful review, Diane! We’re delighted to hear your shades were easy to install, arrived quickly, and are providing the perfect balance of light and privacy. It’s wonderful to know even your orchids are thriving!
Jasmine was very helpful!
Jasmine was very helpful and able to answer questions clearly and thoughtfully while taking our order over the phone. Excited to see the blinds when they arrive!
September 22, 2025
Unprompted review
Reply from Blindster.com
We appreciate your feedback R! It’s wonderful to hear that Jasmine was so helpful while assisting you with placing your order. We’re excited for you to receive your blinds and hope you love them!
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