Blinds To Go - AVON Reviews 52

TrustScore 4 out of 5

3.9

37 DYKEMAN WAY, 02072-1153 STOUGHTON, MA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Having been in sales for many years, I've learned that it's easy to tell the difference between a good company and a great one. I've been using Blinds To Go for our corporate offices for the past... See more

Company replied

Rated 5 out of 5 stars

From Danielle’s excellent service to the very helpful installer, we are thrilled. We’ve been using Blinds To Go for a number of years and they’ve always been great

Company replied

Rated 5 out of 5 stars

This was a wonderful experience : store manager, customer service, product selection, price and quality, in-home custom fit and installation and immediate follow-up and "fix" when I had a minor issue... See more

Company replied

Rated 4 out of 5 stars

Everyone I dealt with was professional, extremely knowledgeable and personable. Drapes look great. My only suggestion is to provide installer with a streamer to eliminate wrinkles once drapes are... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 37 DYKEMAN WAY, 02072-1153, STOUGHTON, MA, United States

  • 7812979894

3.9

Great

TrustScore 4 out of 5

52 reviews

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1-star

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Rated 1 out of 5 stars
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

Hi AS, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Rated 5 out of 5 stars

This is the second time we have used…Highly Recommend

This is the second time we have used Blinds-to-go.
We got blinds for the house we had before this. The service and the product were excellent and that applies to our recent purchase. The sales people are helpful and knowledgeable. They helped us to pick the best choice for our new room.
The person who measured and installed the blinds was professional and quickly did his job. The room looks great and we are satisfied all around.

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

This is great to hear Robert! Thank you for your review!

Rated 1 out of 5 stars

customer service is not easy to deal…

customer service is not easy to deal with, some are very unfriendly !!!! order takes very long time to have it ready

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

Hi Mohamed, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Rated 5 out of 5 stars

Dealing with Blinds to Go provided a…

Dealing with Blinds to Go provided a very positive experience. The consultant was respectful, knowledgeable, prompt and very helpful in assisting me in choosing the appropriate window treatments. Delivery was as promised, and on time. The installation was professional and efficient. I would definitely recommend Blinds to Go.

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

This is wonderful to hear Terry! Thank you for your kind review!

Rated 4 out of 5 stars

Factory made some mistakes

The blinds needed to be trimmed to fit and the valence was made incorrectly, with a return at each end. The installer checked the order and the factory was wrong. The installer was able to correct this and the blinds look great.

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

Hi David, we are sorry to hear about the manufacturing issue but glad that the installer was able to rectify the issue. Please let us know if there is anything we can help you with further.

Rated 5 out of 5 stars

Our experience from the beginning was…

Our experience from the beginning was delightful. Employees know what they are doing. The installer was the best, he makes sure everything is as it should be.
We did have a small issue which the installer made notes of and will correct it as soon as we will return..

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

This is great to hear Mary and Tony! Please let us know if there is anything we can help with! thanks!

Rated 3 out of 5 stars

It took longer than expected but that…

It took longer than expected but that might have been because of COVID. However, I have only had one of the 2 blinds for a month and one is already broken and I have to have it replaced.
It was a spring that broke. We can only roll it up by hand.

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

Hi Michele, i am sorry to hear about this issue with the spring. Did you contact the showroom / bring it back to be repaired? It is covered under a lifetime warranty so we will fix it at no cost and it will only take a day or 2 to return. Please let us know how we can help!

Hi Michele, we appreciate your patience during this difficult time. We have been working very hard to get back to our normal 2-3 days schedule. The blind that broke - was it a manufacturing issue or did a string break or something? Would love to get more information on what happened to it so we can inform the product development team. Please let us know if we can help in any way.

Rated 5 out of 5 stars

The Roman Blinds

The Roman Blinds look great and fit our Bathroom & Walk-in closet windows perfectly. They where easy to install.

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

This is great to hear Jim, thank you for your review!

Rated 4 out of 5 stars

Very pleased with the plantation…

Very pleased with the plantation shutters but they took twice as long to get them as quoted and one box did not arrive for two weeks after the others.

December 14, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

Hi Peter and Patricia, we apologize for the delays you experienced and very much appreciate your patience. We are working hard to get back to our normal schedule during this difficult time. Please let us know any feedback you may have and if we can help further in any way.

Rated 5 out of 5 stars

I found the staff very helpful and…

I found the staff very helpful and directed me to the blinds that met my needs. The measuring and installation was above my expectation. I will visit tge store again in the near future.

December 10, 2020
Blinds To Go - AVON logo

Reply from Blinds To Go - AVON

Hi Harriet, thank you for you excellent review! We are thrilled to hear of your experience!! We are very much looking forward to helping you again in the near future!

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