Blinds To Go - COLUMBIA Reviews 

26
TrustScore 4.5 out of 5

4.4

6191 OLD DOBBIN LANE, 21045 COLUMBIA, MD, US


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Rated 3 out of 5 stars

Ordering and paying for the blinds went very smoothly however once PIF, challenges surfaced. The project took way longer than promised and threw off the timing for other on-going projects in our home.... See more

Company replied

Rated 5 out of 5 stars

The whole process was Super Easy!! My Consultant, Annelise, was Great and Communication between us was wonderful!! She helped me choose the fabric for the Curtains and color of the Rod. The Measur... See more

Company replied

Rated 5 out of 5 stars

Everything was great from the beginning to the end of our project. Everyone we dealt with was professional and easy to communicate with. The designer at the store was exceedingly helpful, made excell... See more

Company replied

Rated 5 out of 5 stars

The sales rep Sebert was wonderful to work with, and the price was reasonable. The installer Tim did a good job with installation and removing old blinds that were broken.

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 6191 OLD DOBBIN LANE, 21045, COLUMBIA, MD, United States

  • 4435469562

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

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4.4

All reviews

(26)

3,029 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Challenging but completed

Ordering and paying for the blinds went very smoothly however once PIF, challenges surfaced. The project took way longer than promised and threw off the timing for other on-going projects in our home. In the end, however, the blinds are finally installed and look great and function as we had hoped. Additionally, we were given some additional consideration for our inconvenience which made the process much more palatable.

July 7, 2026
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Reply from Blinds To Go - COLUMBIA

Hi Paula, we are very sorry to hear about this experience you have had. We have connected with our customer experience manager and the showroom to discuss further and you will be receiving a call shortly to discuss the issues at hand and help to resolve. We look forward to helping you.

Rated 5 out of 5 stars

Easy to buy

Easy to buy, install easy and quick.

July 21, 2026
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Reply from Blinds To Go - COLUMBIA

Thanks for the great review, Kathy!

Rated 5 out of 5 stars

Excellent installation job

Excellent installation job. Everything is working great! Also, excellent work from the office crew.

July 16, 2026
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Reply from Blinds To Go - COLUMBIA

Thank you so much for your wonderful review, Jack! We love to hear that there was excellent service from all aspects of your experience!

Rated 5 out of 5 stars

Friendly

Friendly, professional service.

June 28, 2026
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Reply from Blinds To Go - COLUMBIA

This is wonderful to hear, Brad! Thank you for the great review!

Rated 4 out of 5 stars

Good deal for great blinds

Mario was a great help. The blinds took a little longer to be prepared than originally told but they look great. Install was super fast. There was a bit of an error with the haul away of the old blinds but it was remedied after a call.

June 23, 2026
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Reply from Blinds To Go - COLUMBIA

Thank you for taking the time to share your feedback with us. We're thrilled to hear that Mario was able to assist you effectively and that you're pleased with the look of your new blinds. We apologize for the delay in preparation and any inconvenience caused by the haul away process. It's great to know that the issue was resolved quickly after your call. Your satisfaction is important to us, and we appreciate your understanding and patience. If there's anything else we can do for you, please don't hesitate to reach out.

Rated 5 out of 5 stars

Vertical Blinds

First, the product is excellent. They had exactly what I was looking for at a reasonable price. Most importantly, both the salesperson and the installer were professional, knowledgeable, and very helpful throughout the process. I was very pleased with the overall experience.

June 8, 2026
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Reply from Blinds To Go - COLUMBIA

This is so wonderful to hear, C Curtis! Thank you for taking the time to leave us such a great review!!

Rated 5 out of 5 stars

The whole process was Super Easy!

The whole process was Super Easy!! My Consultant, Annelise, was Great and Communication between us was wonderful!! She helped me choose the fabric for the Curtains and color of the Rod. The Measurer, Steve, was very Professional and the Installer, Oscar knew exactly what he was doing!!
I absolutely LOVE my Curtains!!

June 12, 2026
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Reply from Blinds To Go - COLUMBIA

Thank you for your kind words Matt ! We’re happy our team helped bring your vision together. We’ll be sure to share your feedback with Annelise, Steve, and Oscar.

Rated 5 out of 5 stars

The sales rep Sebert was wonderful to…

The sales rep Sebert was wonderful to work with, and the price was reasonable. The installer Tim did a good job with installation and removing old blinds that were broken.

June 11, 2026
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Reply from Blinds To Go - COLUMBIA

We're so glad to hear you had such a positive experience with us! Thank you for sharing your wonderful feedback, Karen!

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the initial consultation to the installation. I highly recommend the store in Columbia, Maryland for their professionalism and attention to detail.

June 4, 2026
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Reply from Blinds To Go - COLUMBIA

Hi Jane,
We appreciate your review happy to hear the Columbia team delivered a great experience from start to finish.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! The technician was very helpful and knowledgeable.

April 29, 2026
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Reply from Blinds To Go - COLUMBIA

This is great to hear, David! Thank you for the wonderful review!

Rated 5 out of 5 stars

Excellent Experience

Very pleased with our new blinds. Everything went smoothly from the sales experience to the measuring and installation.

April 16, 2026
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Reply from Blinds To Go - COLUMBIA

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are very pleased with your new blinds and that everything went smoothly. Our team strives to provide excellent service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Carlos was professional and…

Carlos was professional and knowledgeable and has great customer service skills even though one blind was missing a small but important piece. He is finding the part and will install it later.

April 7, 2026
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Reply from Blinds To Go - COLUMBIA

Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear about your experience with Carlos and appreciate your understanding regarding the missing piece. It's wonderful to know that Carlos's professionalism and customer service skills made a positive impression on you. We are committed to ensuring that the missing part is installed promptly and to your satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great experience with Sales and Installation!!

Great experience with salesperson as he showed us many alternatives and listened to our needs. Our blind choices were effectively installed and love the functionality and quality.

March 30, 2026
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Reply from Blinds To Go - COLUMBIA

Thank you so much for taking the time to share your wonderful feedback with us! Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

We are repeat customer and that pretty…

We are repeat customer and that pretty much says it all. From start to finish our experience could not have been better: knowledgeable salesperson, home measuring and installation flawless.

March 7, 2026
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Reply from Blinds To Go - COLUMBIA

Hi Deborah, Thank you for your feedback! We're glad to hear you had a positive experience with Blinds To Go and appreciate your loyalty. Our team strives to ensure a smooth process from measuring to installation. Your kind words and perfect rating mean a lot to us, and we look forward to serving you again.

Rated 1 out of 5 stars

Two blinds

Two blinds, One with the proper length wand, (14 inch) as ordered The other with a 32 inch incorrect length. One of the binds had a hole in one panel stamped in it. The oval shaped hole is what is used
for the draw strings to pass thru. Thin hole is around
4 inches to the right of the strings. Needless to say
this is some sloppy work. One Star is a gift

December 15, 2025
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Reply from Blinds To Go - COLUMBIA

Hi Jeff,

I’m so so sorry for the frustration and inconvenience you’ve experienced with your blinds , having the wrong wand length and a panel with a hole like that is absolutely not the quality or experience we want for our customers. I completely understand why you’re upset.

I just tried giving you a call so we can discuss the next steps to make this right. I’ll also be sending you an email that you can reply to whenever it’s convenient for you. We’re committed to getting this resolved and making sure your blinds are exactly as they should be.

Rated 5 out of 5 stars

Columbia Store Staff are Friendly

The staff at the Columbia store are always wonderful and friendly. They are also knowledgeable about their products.

October 27, 2025
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Reply from Blinds To Go - COLUMBIA

We appreciate you taking the time to share your positive experience at our Columbia store. We're glad our team's knowledge and friendliness stood out to you!

Rated 2 out of 5 stars

Missed the mark on providing all…

Missed mark on providing all necessary parts for the project despite explaining and showing pictures of the our window/door layout. Required Accessories later ordered but took more than 4 weeks to receive. Had to make multiple trips to the store to pick up parts because it was not all ready. Installation delayed and this is unacceptable. I wish I had purchased else where.

November 20, 2025
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Reply from Blinds To Go - COLUMBIA

We are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!

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