Blinds To Go - HUNT CLUB Reviews 

128
TrustScore 4.5 out of 5

4.5

519 WEST HUNT CLUB, K2G 5W5 OTTAWA, ON, CA


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See what reviewers are saying

Rated 4 out of 5 stars

Took a while to get it, they requested full payment before installation and we did not see what it really looked like before payment and installed. Company Lacks trust in their clients but expect us t... See more

Company replied

Rated 5 out of 5 stars

The staff at Blinds to Go are very professional, friendly, and great at what they do. I brought in my measurements and ordered a new venetian blind with the design consultant. I was pleasantly surpris... See more

Company replied

Rated 5 out of 5 stars

We have ordered most of our blinds from Blinds to Go and have always had a great experience - from professional and friendly front desk and ordering to installation. Robyne Gorman at the West Hunt Cl... See more

Company replied

Rated 5 out of 5 stars

Sales staff was great. No pressure, showed us the difference between products and provided cost estimates. Installation by Moe was excellent. He arrived on time and did a fantastic job. Very pleasant... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 519 WEST HUNT CLUB, K2G 5W5, OTTAWA, ON, Canada

  • 6132268646

4.5

Excellent

TrustScore 4.5 out of 5

128 reviews

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4.5

All reviews

(128)

3,089 reviews in the last 12 months

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Rated 5 out of 5 stars

Production and installation on time!

Wide selection, friendly and helpful staff, commitment to deadline and professional installation -- all within the timeframe we had discussed. Thank you for your excellence in service!

January 26, 2026
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Reply from Blinds To Go - HUNT CLUB

We're happy to hear that you had a positive experience working with our team, thank you for the review!

Rated 4 out of 5 stars

Would recommend.

Sarah, my rep was super knowledgeable and made herself available to me whenever I had questions

The product itself is great and the installation process what not very stressful.

December 19, 2025
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Reply from Blinds To Go - HUNT CLUB

We're happy to hear that Sarah was helpful. Thank you!

Rated 4 out of 5 stars

Great Customer Service

The staff knew thier products and were helpful even visit!

December 5, 2025
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Reply from Blinds To Go - HUNT CLUB

We appreciate you taking the time to share your positive experience. We are happy to hear our staff was helpful during your visit!

Rated 5 out of 5 stars

Service and kindness

Service and kindness

January 12, 2026
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Reply from Blinds To Go - HUNT CLUB

Hi Ash, Thank you for the great review!

Rated 5 out of 5 stars

The blinds were made and then installed…

The blinds were made and then installed quickly.

December 16, 2025
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Reply from Blinds To Go - HUNT CLUB

We're happy to hear that the blinds were made and installed quickly. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Overpriced and begging for reviews

Blinds to go sold me a replacement part for some blinds. It was overpriced and they offered the wrong part twice despite having my order history.

Since then I have gotten 3 emails and 3 text messages asking me to review them.

Save yourself money, time and endless solicitations and emails. Go somewhere better.

December 9, 2025
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Reply from Blinds To Go - HUNT CLUB

Hello! We apologize for sending the incorrect parts and appreciate your feedback about the marketing emails/texts. We will forward your information to our marketing team and have you removed from our list.

Rated 5 out of 5 stars

Fantastic Service

The sales rep Andrew was very knowledgeable. He helped me stay within budget, blinds were delivered and installed earlier than expected. I am happy with the blinds and the installation.

January 10, 2026
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Reply from Blinds To Go - HUNT CLUB

We are so happy to know how pleased you are with your recent experience! Thank you so much for the great review!

Rated 5 out of 5 stars

Great service and products

Helpful, friendly service that made ordering very simple.

December 4, 2025
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Reply from Blinds To Go - HUNT CLUB

This is great to hear! Thank you!

Rated 3 out of 5 stars

The rating of 3 stars applies to the roller shade

The rating of 3 stars applies to the product that we received due to imperfections in the assembly of the blind. We returned the blind, another one was sent to us but it had more imperfections than the original. We took the original back and have settled with those imperfections.
The staff deserves a 5 star review as they went above and beyond from the original placing of the order to dealing with the issue of the product.

November 12, 2025
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Reply from Blinds To Go - HUNT CLUB

Hello! Thank you for taking the time to provide us with this feedback. We are glad to hear the service was great, but we apologize for the quality issues. We will be looking into this more and will make adjustments to improve.

Rated 5 out of 5 stars

Shades from Blinds To Go

Very satisfied with the quality of my roller shades and the service provided.

December 18, 2025
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Reply from Blinds To Go - HUNT CLUB

We're happy to hear that you are satisfied with the quality and service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great Job!

Service at the store provided us with good options and selection.
Installation was on time and service was friendly and completely satisfactory.
Overall experience was excellent and as a repeat customer, we would highly recommend this business.

October 15, 2025
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Reply from Blinds To Go - HUNT CLUB

Thank you so much for your continued trust and support! We appreciate you!

Rated 1 out of 5 stars

This was my first experience with…

This was my first experience with Blinds To Go, and unfortunately, it was very disappointing. I was surprised that a company of this size could provide such poor customer service and product quality.
The information provided to me was incomplete, and the measurements were incorrect. As a result, I received draperies with uneven lengths that only partially cover the windows, giving an unattractive appearance despite the significant amount of money I spent.
Overall, this experience did not meet my expectations, and I would not recommend Blinds To Go based on the service and products I received.

December 24, 2025
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Reply from Blinds To Go - HUNT CLUB

Hi Atieh, I really appreciate you taking the time to share your experience, and I’m so sorry that your very first Blinds To Go order didn’t go as it should have. We’re even more disappointed that this was your first impression of us, and we completely understand how frustrating it must be to be excited about updating your home, spend a significant amount of money, and then end up with draperies that don’t fit properly and only partially cover your windows. That’s not how your first experience should have felt, and I truly empathize with how upsetting this must be.

We clearly fell short on both the service and product quality, and I sincerely apologize for the incomplete information and incorrect measurements. You deserved a smooth, professional experience from start to finish, and it’s upsetting that we didn’t deliver that for you.

Someone from our team will be calling you tomorrow to discuss your concerns directly and work on a solution. We really appreciate your patience, and we’re committed to turning this experience around and making your first BTG order one you can feel good about.

Rated 3 out of 5 stars

Superb service but disappointed with the quality of the blinds

The office staff and installers were superb.
My reservations are with the quality of the blinds themselves. Now that we've had several days with them, I will be asking for a repair or replacement of one blind which is very hard to raise and lower.
I will also be requesting longer chains for the 4 of 8 blinds that cover from the ceiling to halfway to the floor. The chains could go the additional 8 to 9" to the bottom of the blind to make opening and closing these blinds easier for short people (5' 3").

January 13, 2026
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Reply from Blinds To Go - HUNT CLUB

Hello! We are sorry to hear that you are not happy with the quality of your recent purchase. Please feel free to reach out to your local store and we will be more than happy to assist and get you what you need!

Rated 3 out of 5 stars

Free fixing but took longer than expected

When I dropped off the blind, I was given a timeline that was not correct to pick it up. I was also not offered a privacy paper at that time. I guess the employee was in a hurry to go home.
The person gave me a general phone number without citing the extension so it was impossible to reach the store to the point that I had to go there.
When the blinds were finally ready, service was pleasant and it was fixed.

January 8, 2026
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Reply from Blinds To Go - HUNT CLUB

Hello Miriam! We are glad to know you are happy with your product, but we do apologize for the miscommunication and poor service you received. We will look into this further and speak with the store about this issue.

Rated 5 out of 5 stars

Great staff and products

Friendly, capable staff.
Blinds came on time and work well.

December 12, 2025
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Reply from Blinds To Go - HUNT CLUB

This is great to hear, so glad you were happy with your recent experience!

Rated 2 out of 5 stars

Blinds Good/Draperies Poor Quality

1. Didn't get exactly what I had hoped. Guidance from Sales was not up to par.
2. Order was not fulfilled initially due to a rod mixup & I had to have a third drapery panel ordered because the 2 panels were insufficient for privacy & appearance.
3. When draperies were hung initially, there was no steaming so they hung liked wrinkled rags. I was told by the Installer that they couldn't be steamed because they would stretch. When he came back to finish installation a month later & to steam the wrinkled drapes, he told me that steaming was no longer part of the service because it took too much time.
4. My black out drapes in the bedroom were not of the same quality that I had received on a previous order. They have a heavy plastic-like lining that makes them harder to slide on the rod.
5. It wasn't until after I emailed the Designer/Sales Representative that I was able to get the steaming done. Even after this was completed horizontal fold creases are still visible in the draperies.
6. I am 70 years old & quite arthritic, so I was expecting a service that would not require my getting up & down on a ladder to steam, remove & iron, or whatever it takes to improve the look of my draperies.

December 12, 2025
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Reply from Blinds To Go - HUNT CLUB

Hi Linda, we are so sorry to hear about this experience you have had with your drapery. We are here to help and have a member of our Customer Experience team looking into this for you - we will reach out to you shortly to discuss further.

Rated 1 out of 5 stars

The two roller blinds on our patio…

The two roller blinds on our patio doors were rubbing on the wand connectors and fraying before the installation person was at the end of our street. The blinds are "travelling" instead of rolling straight. We sent many photos and details to the store and were told the travelling is because the blackout material we chose is too thick to roll tightly. Begs the question: why did you sell it to us?! Also, the two blinds were not installed at the same height. Photo of this was provided to the store. We were refused a refund because it was a custom order. Aren't most blinds custom orders? So in the case where both the quality and installation are substandard, should the customer not receive a refund? Very disappointed and upset.

December 13, 2025
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Reply from Blinds To Go - HUNT CLUB

Hello Debbie! We appreciate you taking the time to provide us with this valuable feedback. We do see that the replacement shades have been produced and are ready for installation. We will contact the store to ensure they coordinate with you ASAP.

Rated 5 out of 5 stars

Wonderful experience

Sales staff was great. No pressure, showed us the difference between products and provided cost estimates. Installation by Moe was excellent. He arrived on time and did a fantastic job. Very pleasant people to deal with. Would recommend them anytime.

January 13, 2026
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Reply from Blinds To Go - HUNT CLUB

Thank you so much for the kind words and great review!

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