Took a while to get it, they requested full payment before installation and we did not see what it really looked like before payment and installed. Company Lacks trust in their clients but expect us t... See more
Company replied
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Took a while to get it, they requested full payment before installation and we did not see what it really looked like before payment and installed. Company Lacks trust in their clients but expect us t... See more
Company replied
The staff at Blinds to Go are very professional, friendly, and great at what they do. I brought in my measurements and ordered a new venetian blind with the design consultant. I was pleasantly surpris... See more
Company replied
We have ordered most of our blinds from Blinds to Go and have always had a great experience - from professional and friendly front desk and ordering to installation. Robyne Gorman at the West Hunt Cl... See more
Company replied
Sales staff was great. No pressure, showed us the difference between products and provided cost estimates. Installation by Moe was excellent. He arrived on time and did a fantastic job. Very pleasant... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
519 WEST HUNT CLUB, K2G 5W5, OTTAWA, ON, Canada
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Top notch service from the very first moment in store until the installation.
I am very satisfied with the service.

Reply from Blinds To Go - HUNT CLUB
The blinds fit perfectly. Colours are great g match well. Installer wasfriendly, efficient & capable. We are very pleased with all our purchases.

Reply from Blinds To Go - HUNT CLUB
Worked out the way we wanted it to and we are completely satisfied

Reply from Blinds To Go - HUNT CLUB
Even though we got the Blind places mixed up, Blinds To Go, were able to accommodate and replace our kitchen blind. Friendly and efficient service

Reply from Blinds To Go - HUNT CLUB
No complaints whatsoever. Everything went smoothly. The blinds came when they were supposed to and were installed quickly and efficiently. Staff in the store were knowledgeable and helpful.

Reply from Blinds To Go - HUNT CLUB
Lots of choices. Prices reasonable. Great warranty. My most recent order took a lot longer than normal, but with Covid, many manufacturers are short on materials and deliveries are backed up. Last January I had 5 motorized blinds installed in our family room. They are AWESOME.

Reply from Blinds To Go - HUNT CLUB
We ordered 13 blinds and many of them had to be sent back for various reasons. Cassettes were either the wrong size or the material covering was missing, material was incorrectly secured to cassette and was coming loose, chains were on the wrong side, blinds had marks on them and sides of blinds were cut poorly and fraying.
The service in the store was fantastic. They did not give us a hard time at all. They acknowledged all the issues, did not argue and sent them back to the factory to be replaced or corrected depending on the issue. These issues may be a COVID related issue due to reduced staff.

Reply from Blinds To Go - HUNT CLUB
Very clear and straightforward purchase and acquisition process with professional handling by representative.
Self installation instructions were concise. Easy installation.

Reply from Blinds To Go - HUNT CLUB
We had to have one of our blinds repaired. We were disappointed as the blind was only about a year old. Repair was quick and seems to be fine now

Reply from Blinds To Go - HUNT CLUB
Excellent, from the moment we order our new blinds, till the delivery and installation.
Thanks again.

Reply from Blinds To Go - HUNT CLUB
Excellent assistance by staff. I got a great product at a price appropriate for a blind in an out of the way spot in the basement. Very happy.

Reply from Blinds To Go - HUNT CLUB
Price, product quality, installation quality, scheduling, and personnel all first class.

Reply from Blinds To Go - HUNT CLUB
Great product. Very professional to
deal with. Good quality. We are very pleased.

Reply from Blinds To Go - HUNT CLUB

Reply from Blinds To Go - HUNT CLUB
Excellent in-store sales, telephone follow-up and installation services. I could not have asked for better customer service and care. Highly recommend to friends and family.

Reply from Blinds To Go - HUNT CLUB
Our experience was great. The only short coming was the length of time (2 months)
That it took to deliver. The store staff Andrew and the installer James were the best. 5 stars to them.

Reply from Blinds To Go - HUNT CLUB
Everything was measured properly and installation was simple

Reply from Blinds To Go - HUNT CLUB
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