Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises.... See more
Company replied
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Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises.... See more
Company replied
Install was excellent Installer was late arriving, I had to call store twice to find out where he was. I feel that installer should have called me to let me know he was running late and provide an... See more
Company replied
They were very friendly but not pushy. When there was a slight problem the store manager dealt with the confusion immediately. The installer was fantastic, friendly and not messy.
Company replied
Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
45 SPORTSWORLD DRIVE, N2P 2J5, KITCHENER, ON, Canada
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Good quick service and very friendly to deal with.

Reply from Blinds To Go - KITCHENER
Our experience with Blinds To Go was positive from start to finish. The staff was friendly and considerate even with the COVID restrictions. We will definitely order again.

Reply from Blinds To Go - KITCHENER
Staff very helpfull and were detailed in confirming my questions,
Next room to be done we will be returning.

Reply from Blinds To Go - KITCHENER
The consultant was helpful and thorough. She checked with me twice to make certain that the measurements were accurate before placing the order. The blinds fit perfectly and look great.

Reply from Blinds To Go - KITCHENER
The blinds are great. Good quality and pretty easy to install. However, the customer service I experienced with the girl that was at the desk was not up to par. Lol and evidently they don’t actually read their reviews.

Reply from Blinds To Go - KITCHENER
Had a great experience! Ordered 12 roller blinds for my home with install. Delays with the product due to COVID as expected. Ordering was super easy, they came in and measured which was great! Jim is absolutely fabulous! He was super fast and efficient with the install. Everything lines up perfectly and looks fantastic. Couldn't be happier. Thank you!!

Reply from Blinds To Go - KITCHENER
One of the strings on our blind broke. Blinds- to-go repaired the string and we were able to pick it up in three days. Great service.

Reply from Blinds To Go - KITCHENER

Reply from Blinds To Go - KITCHENER
We were very pleased with the overall service. The blinds are lovely, the sales folks were friendly and Jim, the installer, was tops, and bent over backwards to accommodate us!

Reply from Blinds To Go - KITCHENER
Just needed a simple repair on the pull string, but it was done quickly with no questions asked! It’s nice to know a place that stands behind their warranty, even 12 years down the road!

Reply from Blinds To Go - KITCHENER
We had a great experience. The service was excellent both in store and with the installation. Everything went very smoothly.
We are very pleased with our blinds, exactly what we wanted. Beautiful!!
Definitely recommend

Reply from Blinds To Go - KITCHENER

Reply from Blinds To Go - KITCHENER
Very good showing the types of shades and drapes and the installer was very professional

Reply from Blinds To Go - KITCHENER
We love our blinds, they’re amazing accents to all the rooms they’re in. As well, the staff & installers are all extremely friendly and knowledgeable. We highly recommend Blinds To Go.

Reply from Blinds To Go - KITCHENER
The gal helping me was amazing. 5 stars to her. 5 stars to the install directions. And 5 stars to my husband who installed them.

Reply from Blinds To Go - KITCHENER
I really enjoyed the experience buying my blinds and sheer shades. the staff are very nice and helpful and their products look beautiful and of good quality. I did the measurements and the installation myself though because it was very straight forward and easy process.

Reply from Blinds To Go - KITCHENER
Once again I am delighted with Blinds To Go's quality and service. The store experience was excellent and the
Installer was polite, experienced and meticulous. I LOVE the quality of my blinds and they look great

Reply from Blinds To Go - KITCHENER
Service in store was good. California blinds didn't fit easily - measurement didn't allow sufficent room for mounting brackets. Disappointed that you refused to trim existing blinds to fit new window because they were no longer carried?

Reply from Blinds To Go - KITCHENER

Reply from Blinds To Go - KITCHENER
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