Blinds To Go - KITCHENER Reviews 

97
TrustScore 4.5 out of 5

4.4

45 SPORTSWORLD DRIVE, N2P 2J5 KITCHENER, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises.... See more

Company replied

Rated 4 out of 5 stars

Install was excellent Installer was late arriving, I had to call store twice to find out where he was. I feel that installer should have called me to let me know he was running late and provide an... See more

Company replied

Rated 5 out of 5 stars

They were very friendly but not pushy. When there was a slight problem the store manager dealt with the confusion immediately. The installer was fantastic, friendly and not messy.

Company replied

Rated 4 out of 5 stars

Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 45 SPORTSWORLD DRIVE, N2P 2J5, KITCHENER, ON, Canada

  • 5196538646

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.4

All reviews

(97)

2,597 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our experience with Blinds To Go was…

Our experience with Blinds To Go was positive from start to finish. The staff was friendly and considerate even with the COVID restrictions. We will definitely order again.

December 17, 2020
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

This is wonderful to hear Terry, thank you for your kind review!

Rated 5 out of 5 stars

Staff very helpfull and were detailed…

Staff very helpfull and were detailed in confirming my questions,
Next room to be done we will be returning.

December 16, 2020
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Reply from Blinds To Go - KITCHENER

Wonderful to hear Kevin! Thank you for the kind review - we look forward to working with you again!!

Rated 5 out of 5 stars

The consultant was helpful and…

The consultant was helpful and thorough. She checked with me twice to make certain that the measurements were accurate before placing the order. The blinds fit perfectly and look great.

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear! Thank you for your kind review Dave!

Rated 5 out of 5 stars

Great product, service needs work.

The blinds are great. Good quality and pretty easy to install. However, the customer service I experienced with the girl that was at the desk was not up to par. Lol and evidently they don’t actually read their reviews.

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is overall great to hear! Thank you for your kind review Samantha!
We do apologize for the customer service you experienced from an employee though - would you mind elaborating more so we can give the proper feedback? Please let us know if there is anything we can do to help your experience further.

Rated 5 out of 5 stars

Great place, great blinds

Had a great experience! Ordered 12 roller blinds for my home with install. Delays with the product due to COVID as expected. Ordering was super easy, they came in and measured which was great! Jim is absolutely fabulous! He was super fast and efficient with the install. Everything lines up perfectly and looks fantastic. Couldn't be happier. Thank you!!

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear! Thank you for your kind review Nicole!

Rated 5 out of 5 stars

Great repair service.

One of the strings on our blind broke. Blinds- to-go repaired the string and we were able to pick it up in three days. Great service.

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is wonderful to hear Pat! Thank you for your review!

Rated 5 out of 5 stars

Great product and service

Great product and service. Fast delivery.

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Alicia! Thank you for your review!

Rated 5 out of 5 stars

We were very pleased with the overall…

We were very pleased with the overall service. The blinds are lovely, the sales folks were friendly and Jim, the installer, was tops, and bent over backwards to accommodate us!

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Heather! Thank you for your review!

Rated 5 out of 5 stars

Great warranty!

Just needed a simple repair on the pull string, but it was done quickly with no questions asked! It’s nice to know a place that stands behind their warranty, even 12 years down the road!

December 15, 2020
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

This is wonderful to hear Miriam! Thank you for your review!

Rated 5 out of 5 stars

Love our blinds

We had a great experience. The service was excellent both in store and with the installation. Everything went very smoothly.
We are very pleased with our blinds, exactly what we wanted. Beautiful!!
Definitely recommend

December 15, 2020
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

This is great to hear Denise! Thank you for your review!

Rated 4 out of 5 stars

Love the ease of the blinds

Love the ease of the blinds, no cords to muss with.

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear JP! Thank you for your review!

Rated 5 out of 5 stars

Blinds drapes

Very good showing the types of shades and drapes and the installer was very professional

December 15, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Lorie! Thank you for your review!

Rated 5 out of 5 stars

We love our blinds

We love our blinds, they’re amazing accents to all the rooms they’re in. As well, the staff & installers are all extremely friendly and knowledgeable. We highly recommend Blinds To Go.

December 14, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Dan! Thank you for your review!

Rated 5 out of 5 stars

The gal helping me was amazing

The gal helping me was amazing. 5 stars to her. 5 stars to the install directions. And 5 stars to my husband who installed them.

December 14, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Tracy! Thank you for your review!

Rated 5 out of 5 stars

Good quality and excellent staff

I really enjoyed the experience buying my blinds and sheer shades. the staff are very nice and helpful and their products look beautiful and of good quality. I did the measurements and the installation myself though because it was very straight forward and easy process.

December 14, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Heba! Thank you for your review!

Rated 5 out of 5 stars

Once again I am delighted with Blinds…

Once again I am delighted with Blinds To Go's quality and service. The store experience was excellent and the
Installer was polite, experienced and meticulous. I LOVE the quality of my blinds and they look great

December 14, 2020
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Reply from Blinds To Go - KITCHENER

This is great to hear Alison! Thank you for your review!

Rated 3 out of 5 stars

Service in store was good

Service in store was good. California blinds didn't fit easily - measurement didn't allow sufficent room for mounting brackets. Disappointed that you refused to trim existing blinds to fit new window because they were no longer carried?

December 14, 2020
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Reply from Blinds To Go - KITCHENER

Hi Brenda, we apologize about the issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide an order number that would be helpful for us to be able to look into it further.

Rated 3 out of 5 stars

Still waiting for my order to be…

Still waiting for my order to be completed.

December 14, 2020
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Johanna, we are very sorry to hear that your order is still not completed and apologize about the delays you have experienced with your order during this difficult time. If you can provide and order number that would be helpful for us to be able to look into it further.

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