Salesperson was very professional and helpful. Pick up of blinds was very convenient and when 1 blind was strung wrong there was no problem with fixing it in a short course of time
Company replied
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Salesperson was very professional and helpful. Pick up of blinds was very convenient and when 1 blind was strung wrong there was no problem with fixing it in a short course of time
Company replied
I have been to Blinds To Go and made many purchases over the years. My husband and I walked in today, no one was pushy, was told who our Design Consultant would be. Her name is "Lin". I am includi... See more
Company replied
We had our kitchen and family room window done with beautiful shutters. Lily helped choose the perfect style. They then came out and measured, then installed. We are very happy with every aspect of ou... See more
Company replied
Cost was high, should have used the $500 coupon I received. All aspects of the customer Service were excellent! I thought that the coupon that brought us to blinds to go would be credited, but sinc... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1800 CEDAR BRIDGE AVENUE, 08701, LAKEWOOD, NJ, United States
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I have dealt w this company for over 20 years! Great customer service and never any problems!

Reply from Blinds To Go - LAKEWOOD
We had a lifetime warranty for the mechanism and we sent it in to fix and when we got it back it was still broken

Reply from Blinds To Go - LAKEWOOD
Sadly after using them for well over 10 years. My last order was a nightmare. They totally messed it up. It took months of me waiting to find out that they had it on hold, even though I had paid for half of it. Ultimately I got it months later and only when I asked if they were going to do something for my trouble did they offer me 10% back. Not the Blinds to Go that I am used to. I was asked by Blinds to go to add in my order number. The number was 641501.

Reply from Blinds To Go - LAKEWOOD
Installation by Joe was great. The disorganized delivery and the lack of notice and progress updates to me - the customer - was worthy of only one star.

Reply from Blinds To Go - LAKEWOOD
I LOVE MY NEW BLINDS!!!!!
FROM THE SHOWROOM TO INSTALLATION I HAVE BEEN VERY PLEASED!!
I GIVE 5 STARS TO BLINDS TO GO!

Reply from Blinds To Go - LAKEWOOD
A few years ago I purchased 8 blinds. I was totally satisfied then. Recently I was a return customer. I was not totally satisfied. I purchased 2 blinds. I hung them myself. The hardware screws which I found out later come from Canada and need a metric tool. Could not use them at all. One of the rods were broken in the packing. Once given a replacement rod, I had to Crazy Glue the top in order to spin easier. The valances are shorter than I expected. The overall experience was not like it was in the past. The staff were very nice. It is the product that I question. That is why I gave the survey only two stars.

Reply from Blinds To Go - LAKEWOOD
great product. You have to wait about 6 weeks for blinds to be made. Installation was also fantastic.

Reply from Blinds To Go - LAKEWOOD
I find what I need and decent value and great customer service

Reply from Blinds To Go - LAKEWOOD
Quick delivery and good products made in New Jersey.

Reply from Blinds To Go - LAKEWOOD
Installer was not able to make it again - hopefully will be here tomorrow.

Reply from Blinds To Go - LAKEWOOD
Waited long time for shades which was fine due to covid. However the quality is poor of the products themselves. Very flimsy material. Hard to keep level. Crooked st times. Not at all like the shades installed two years ago.

Reply from Blinds To Go - LAKEWOOD
Our blinds are beautiful! Everything went smooth from ordering to having them installed. We will definitely order again soon.

Reply from Blinds To Go - LAKEWOOD
The blinds are great no regrets, fit perfect and the installer was very professional. So was the service in the store.

Reply from Blinds To Go - LAKEWOOD
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