Installer Rich was extremely professional. He kept work area very clean and showed me how shades were installed and how to remove if I ever needed to do so.
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See what reviewers are saying
Salesperson was very helpful. Installation went well and we are very satisfied with the blinds. I did not care for the fact that we had to pay in full before the work was completed, even though we had... See more
Company replied
We placed our order for our blinds at the beginning of October. They asked us what color, came to get measurements, and confirmed with us what type of chains we wanted on the windows. We are now goi... See more
Company replied
Miles was fantastic—very detailed and thorough with my order. I feel really confident about measuring and installing everything myself, thanks to all the information he provided. I’d give 10 stars if... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
1304-08 BOSTON POST ROAD, 06460-2711, MILFORD, CT, United States
- 2038788304
4.5
Excellent
30 reviews
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Very knowledgeable not pushy to buying…
Very knowledgeable not pushy to buying everything came in perfect & pleasant employees
November 6, 2025
Reply from Blinds To Go - MILFORD
Hi Sharon, We're happy to hear that you found our employees knowledgeable and pleasant. We appreciate your positive feedback regarding your experience.
Buyer Beware
I purchased blinds, drapes and rods from Blinds To Go. My experience was not good. My order was delivered wrong 3 times. Each time, items were missing. The quality of the drapes are not good. Very poor quality. I was told after I received the drapes that the panels come in only one width size. They had to add several panels to cover the width of my windows. Does not look good. I have all of these separate pieces of drapes which looks “cut up” can see that the drapes are pieces instead of one whole panel on each side of the window.
The wand that you turn to open and close the blinds broke off within the first week after having it. Poor quality. No service manager in store. You have to go through 800 Customer Service to get help. No easy task. Waisted A LOT of time. Frustration level was through the roof.
“Buyer Beware “
December 22, 2020
Reply from Blinds To Go - MILFORD
Hi Laura, we are very sorry to hear about this experience. Could you please provide your order number (you can reply to this review by editing your review and adding it to the bottom of your review) we would like to look into this further for you and help to find a proper solution. Thank you!
Even though the wait time for our order…
Even though the wait time for our order was exceptionally long..
We are very satisfied with our purchase
December 22, 2020
Reply from Blinds To Go - MILFORD
This is great to hear Michelle! Thank you for your kind review and we greatly appreciate your patience!
Been a long time coming!
What a great product and experience from start to finish! Superb customer service and installation. Thank you for providing our windows with what should have been on there years ago!
December 22, 2020
Reply from Blinds To Go - MILFORD
This is wonderful to hear Angela! Thank you for your review.
Repair
We dropped off our blinds for repair after we purchased them 3 and a half years ago. They no longer were going up and down evenly. We were told they should be ready in 5 days, but were ready in two days. Easy process, but I had all of my original paperwork and receipts.
December 21, 2020
Reply from Blinds To Go - MILFORD
This is great to hear! Thank you for your wonderful review!!
Thank you everything was great goodbye
December 16, 2020
Reply from Blinds To Go - MILFORD
Great to hear!! Thank you for your review!
Still waiting on pieces months later
When our BTG person came to install, there were broken blinds and missing pieces to our order. Then the second time they came, the piece they brought was wrong. Still waiting on a final piece to come in and it's been months!! Not a great experience.
December 14, 2020
Reply from Blinds To Go - MILFORD
Hi Christine, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.
Reply from Blinds To Go - MILFORD
This is great to hear Christina! Thank you for your review!
Problems after problems
The wait for the custom blinds was much longer than we were told at the time of purchase.
But that's not the worst thing. Out of 21 valances, 5 were correct. All of the others had to be redone.
When they came a second time, they were all wrong again.
The third time as well.
They came back to take all the measurements again and maybe I will get them in 3 weeks. That will be 4 months after the purchase.
Speechless.
December 14, 2020
Reply from Blinds To Go - MILFORD
Hi there, we are very sorry to hear about this experience you have had. What was the reason for being wrong so many times? This seems like quite the fiasco. Can you please provide the order number so i can help look into this for you as well? I want to ensure things are done correctly and that you are taken care of.
The blinds themselves wound up being…
The blinds themselves wound up being nice, but the installation/appointment process was a complete disaster. They have serious internal communication issues that I hope the next customer doesn't have to go through. With that said, we are still pleased with the price and the quality of the blinds.
December 14, 2020
Reply from Blinds To Go - MILFORD
HI Louis, we are happy to hear about your satisfaction with the blinds and pricing but are very sorry to learn of your issues you encountered with the communication and set up of installation. We would love to hear more feedback if possible so we can help prevent the same issues from happening to others as well as help you in any further way. Please let us know if there is anything we can do to help you.
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