I had such an amazing experience working with Lou from the Nanuet, NY store. From the very beginning, he made the entire process feel personal, easy, and enjoyable. His style and taste are incre... See more
Company replied
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I had such an amazing experience working with Lou from the Nanuet, NY store. From the very beginning, he made the entire process feel personal, easy, and enjoyable. His style and taste are incre... See more
Company replied
We have used Blinds to Go for many years. The store displays are very helpful in making good selections. The staff (especially Lou)has been very knowledgeable and helpful in guiding us towards a perfe... See more
Company replied
Sales personnel as well as the installer were top notch. Not so much , the guy who did the measurements. The measurements he provided were incorrect which took some time to get things straight.
Company replied
We were misguided by the store staff and were advised to use an in home sales person. The cost was not the same, in fact quit a bit more. Never was told that would be the case. They did give a slig... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
212 WEST ROUTE 59, 10954, NANUET, NY, United States
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Reply from Blinds To Go - NANUET
After a couple of years, one of the cords on a BTG shade became disconnected, so we dropped it off at the local store and two days later, it was returned as good as new, without charge. We wish all customer service experiences were as courteous, timely and effective as this one was.

Reply from Blinds To Go - NANUET
You never got back to me regarding my blinds concern after installation.
Following up with a customer is vital important to a business. That’s the language you need to hear. THE CUSTOMER

Reply from Blinds To Go - NANUET
Very happy with product and customer service. Installation done very professionally by Mike.

Reply from Blinds To Go - NANUET
I purchased 22 blinds, spent about four thousand dollars on these blinds. I've had to make several trips to the store to have my blinds fixed. Very expensive and poor quality

Reply from Blinds To Go - NANUET
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