Blink Health Reviews 1,459

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the efficiency and ease of the process, from prescription approval to delivery. Many people appreciate the affordability of medications, often mentioning significant cost savings and the ability to access necessary treatments. The delivery service is consistently praised for its speed and reliability, with many consumers receiving their prescriptions promptly. However, some customers also noted issues with product effectiveness, with a few experiencing discomfort or a lack of desired results from certain medications. A small portion of people were dissatisfied with the delivery process, citing instances of delayed or mishandled packages, and occasional difficulties with shipping policies.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers found the eye drops to be very effective,... See more

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of... See more

Service

Consumers find service to be positive, often highlighting its swiftness, ease of use, and good communication.... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the affordability, cost... See more

User experience

Users describe positive interactions with the user experience. Customers found the setup and sign-up... See more

Based on these reviews

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied

Rated 5 out of 5 stars

The spots on my cornea had started clearing up in the first two weeks! Still not clear enough to get a reading on my prescription but clear enough for me to drive without the eyes trying to see behin... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome. Blink figured out a way to get my co-pay covered.
Was real happy with customer service support.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best ever!

Quick and efficient process. Best ever!

April 1, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

You get what you pay for

You get what you pay for. Somehow these not smart people had two prescriptions for me for the same medication (Meibo) and instead of filling one, they canceled both. Also, the process of transferring my prescription from my bricks & mortar pharmacy was extremely painful. Free isn't free.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Associate was very informative and…

Associate was very informative and helpful. Their plan made it possible for me to purchase a product that is helping my eyes.

March 25, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Jane,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Meibo

It’s just ok. Drops make eyes very blurry
And it’s oily
After a minute or two in order to see need to place Refresh eyedrops so I can see clearly

April 14, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Diana,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication or need counseling please don’t hesitate to contact us at 844-926-2480 to speak with one of our pharmacy staff members.

We’re always here to help.

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Experience was as promised

Communication was good. Product was delivered when expected. Protection to keep meds cold was outstanding.

March 25, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Marie,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,

The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great company

This company is easy to work with. They very fast and accurate.

April 13, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Quick response to answer questions and…

Quick response to answer questions and receive first shipment. So far, product works great.

March 27, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

I received my drops on time

I received my drops on time. I would like more info on refills.

April 11, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Tom,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,

The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great prices and courteous customer service

I was able to get my prescription at a greatly reduced price which not only saved me money but my health vastly improved with this medication!
The courteous customer service, the ability to auto fill, and the prompt and free shipping are all indicators of great customer service. Very pleased with the entire process and transaction. I highly recommend Blink!

March 25, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

ease of use

ease of use, text features, price

April 2, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Erika,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you ever have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Patient

I love your fast service and the people are very nice on the phone very polite and very helpful. I haven't heard your review

March 19, 2026
Unprompted review

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