Blinkist Reviews 1,436

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the customer service, describing it as excellent, responsive, and genuinely helpful. The staff is frequently praised for their politeness, friendliness, and ability to resolve issues promptly, often going above and beyond to assist. People appreciate the quick response times and the overall efficiency of the service provided, noting that any problems encountered were solved swiftly. However, some people mentioned issues with the auto-renewal feature of subscriptions, expressing frustration over unexpected charges and a lack of clear reminders. A few other people also felt that customer service response times could be slow, with some experiencing difficulties in getting their problems fully resolved or receiving conflicting information from different agents.

What people talk about most

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting the helpfulness,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, helpfulness,... See more

Response time

People report positive experiences with response times, with many customers highlighting the quick and... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing significant frustration regarding... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more

Company replied

Rated 4 out of 5 stars

My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more

Company replied

Rated 4 out of 5 stars

I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more

Company replied

Rated 5 out of 5 stars

The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service! Errors and mistakes happen, but the way Blinkist helped me sort them out and fix them was very impressive.

February 4, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Andrea, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Your quick response

You replied quickly within time constraints and addressed my issue to my satisfaction.

February 2, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Five Stars

My every experience with Blinkist has been great.From the books they curate, through the selections they offer, the listen/read format and the ease of navigating through it all, makes it easy for me to assign Five Stars for their stellar work.

February 3, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jerry, we’re really glad to hear you’re loving the app! Your feedback is truly appreciated. Enjoy learning with Blinkist! All the best, Team Blinkist

Rated 5 out of 5 stars

Best App I Have!

Been with them since day one and love them! I listen every day and stay up to date on the all the trends and concepts. I don't know where I would be without Blinkist!

February 4, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi, thanks so much for sharing this! We’re thrilled you’re loving the app. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Lewis responded quickly

Lewis responded quickly, was kind, and handled everything thoroughly. The issue was resolved on the first try. I couldn’t have asked for a better experience. Thank you.

February 3, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Chantal, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Quick reply and helpful solution!

Quick reply and helpful solution. It’s not everyday you find customer service that is actually responsive and wants to help!

February 2, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jenalee, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

I had a question regarding a payment

I had a question regarding a payment. It was quickly replied and solved, beyond my expectations. Great customer support, that makes me trust this company. Congrats.

February 4, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Team were polite and efficient in solving my problem.

The team were polite and took time to understand my problem, including following up to make sure the issue was resolved, which it was. I'm very happy with the outcome!

January 29, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi William, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

A Smart Way to Read More

I used Blinkist for English study and reading, and it was helpful across a wide range of topics. I sometimes read summaries generated with AI, and I like that the current membership includes AI-powered summary features—it makes the experience even better.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent summaries and fast, fair customer support

⭐️⭐️⭐️⭐️⭐️ Five Stars – Great Content and Even Better Customer Support

I signed up for Blinkist at $139.99 for the year and shortly after saw an in-app offer for $79.99 for the first year. I emailed support expecting a long back-and-forth, but they refunded me $70 the same day. That alone impressed me.

As for the actual product — I listened to about an hour of Blinkist right after signing up, focusing on AI topics, and it was fantastic. The summaries were clear, easy to follow, and gave me a great high-level understanding of the history of AI, major companies and players, foundational concepts, and how AI is developing in the U.S. and China. It felt like a crash course without being overwhelming.

I honestly feel like I already got my money’s worth in the first night. I love that I can listen on the go — in my car, on my phone, or at night — and still feel like I’m learning something meaningful. I plan on making this a daily habit because it’s an easy way to grow, stay informed, and use my time better.

Great content, great audio, and top-tier customer service. Highly recommend.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Really good selection of interesting books. Helpful, fast customer service too. Would definitely recommend!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem accessing my account on…

I had a problem accessing my account on the app. This was so efficiently dealt with by Ann from support. A great service! Thank you for resolving so swiftly!

January 31, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi there, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Talida was great!

Talida was very prompt and very friendly when she helped me resolve a log in issue I was having.

January 30, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Michael, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Great app

Great app. I’m loving it. There is something on Blinkist for everyone. Great customer service.

January 30, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Elby, we’re so happy to hear you’re enjoying Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

One of the best apps I have

I’m a techie and don’t have time to focus on things outside my scope. The selection of topics they provide fills in the blanks.

The technical support is outstanding. I initially had a log in issue, it got resolved quickly, but they have since followed up three times to make sure there are no mor issues.

January 29, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Robert, we’re really glad to hear you’re loving the app! Great content and thoughtful support go hand in hand for us, and your feedback is truly appreciated. Enjoy learning with Blinkist! All the best, Team Blinkist

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