Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Auto renews subscription with no…
Auto renews subscription with no warning and then it is impossible to contact anyone on their website . Emails bounce back, no chat to get any help. Don’t subscribe unless you want to stay with them forever! Such poor customer service
January 19, 2026
Unprompted review
Reply from Blinkist
Hi Emily, we apologize for this inconvenience. Unfortunately, we don't have a way of locating a ticket via the information provided here, so please make sure you are emailing us via support@blinkist.com. If that's the case, please rest assured we'll respond at the earliest time possible. All the best, Team Blinkist
I had a minor problem that I was unsure…
I had a minor problem that I was unsure if it would be fixed, but I thought I would reach out anyways, and I’m glad I did! Talida (sp)
January 16, 2026
Unprompted review
Reply from Blinkist
Hi Angela, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Avoid something is not right
I haven't used blinkist for almost a year and today they have charged me £159.99 for an auto renewal but their support email address is not accepting emails and I can't find another way of contacting them. 26/01 someone finally made contact and resolved the issue
January 20, 2026
Unprompted review
Reply from Blinkist
Hi SukhP, we apologize for this inconvenience. Unfortunately, we don't have a way of locating a ticket via the information provided here, so please make sure you are emailing us via support@blinkist.com. If that's the case, please rest assured we'll respond at the earliest time possible. All the best, Team Blinkist
A new look at things
Talida was very supportive as I had difficulty in setting up as a new subscriber.
Armand
January 2, 2026
Unprompted review
Reply from Blinkist
Hi Armand, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Very good customer service
I had a problem with an unwanted debit order but Talida helped me fix this immediately and was very professional.
January 19, 2026
Unprompted review
Reply from Blinkist
Hi christina, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Great communication attention to detail…
Great communication attention to detail and resolution - thank you!
January 15, 2026
Unprompted review
Reply from Blinkist
Hi Anca, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Installed the App because I saw it…
Installed the App because I saw it advertised in a newspaper I respect. Immediately apparent this is a hard sell, mostly of self help books in online précis form. The suggested titles bear no relation to the interests I entered on the app. So for ££ all that's on offer is "to do lists" based on mediocre self help guides. Just an opinion. But the TP reviews are dominated by angry customers caught out by auto-renewal, and disappointment with the product, so it's a no from me. App uninstalled.
January 19, 2026
Unprompted review
Reply from Blinkist
Hi Neil, we’re really sorry Blinkist didn’t land the way you’d hoped. We’re always working on improving, so feel free to share a bit more about your experience at support@blinkist.com. Thanks again for giving Blinkist a try! All the best, Team Blinkist
Very personal and expert help.
When I signed up I made mistakes-some were typing errors and a few computer errors. I am not an IT type person. I finally reached out and Jean came to my rescue. We started slowly to work the problem. Her emails were very good in explaining what was the problem and “how” to respond on my end. Jean’s help was invaluable. Now I am up and running and utilize Blinkist frequently.
January 13, 2026
Unprompted review
Reply from Blinkist
Hi Jim, we’re so happy to hear you’re enjoying Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist
Become a better professional and human being by gaining more knowledge in bite-sized chunks.
To me, the best app for tackling my book backlog in a short time. It's a way of using my time the best possible way, either when waiting, commuting or traveling by plane.
Do yourself a favour and become a Blinkist. I'm sure you'll continue to expand your knowledge, becoming a better professional and a better human being.
January 17, 2026
Unprompted review
Reply from Blinkist
Hi Pedro, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist
Downloads stopped working after two days
Downloads stopped working after having the app for less than two days. I had to uninstall and reinstall the app, thereby losing all previous downloads. Poor early impression.
January 17, 2026
Unprompted review
Reply from Blinkist
Hi Colm, thanks for your feedback and we apologize for the inconvenience. If there's anything we can help with, we're here for you at support@blinkist.com. All the best, Team Blinkist
Widy from support team was very helpful
Widy from support team responded quickly and communicated with details to my query.
January 15, 2026
Unprompted review
Reply from Blinkist
Hi Manjula, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
I received a personalized answer
I received a personalized answer, even the necessary answer was included in an previous automated answer. I felt seen and understood.
January 16, 2026
Unprompted review
Reply from Blinkist
Hi Sandra, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Blinkist support is speedy
Blinkist support provided me a speedy, polite, and helpful response which fully resolved my issue. Thanks.
January 16, 2026
Unprompted review
Reply from Blinkist
Hi Simon, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
Great customer service!
I love the concept of the app and have enjoyed the content so far. What I really appreciate, though, is that Jean and Lewis helped troubleshoot a problem I was having with linking my email to the subscription in order to access the content I paid for. It was several emails back and forth but they got to the bottom of it and stayed pleasant and helpful the whole time. We need more personal and kind service like that in the world. Thank you!
January 14, 2026
Unprompted review
Reply from Blinkist
Hi Stephanie, we’re so happy to hear you’re enjoying Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist
Customer Service…
Was having trouble connecting to app properly. They continued giving me support until I got it. They also followed up after I got connected to make sure everything was ok. Great customer service from the team.
January 5, 2026
Unprompted review
Reply from Blinkist
Hi Scott, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
We had a mixup with my subscription
We had a mixup with my subscription, but they were very attentive and handled it accordingly. GREAT customer service. Which is rare, these days. HIGHLY recommend.
January 14, 2026
Unprompted review
Reply from Blinkist
Hi John, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Good stuff
Good stuff.
Quickly gives the gist of long books in just a few minutes. Great to figure out if the full book is worth reading.
January 15, 2026
Unprompted review
Reply from Blinkist
Hi Chaim, thanks a lot for taking the time to share this. It’s great to hear you’re enjoying Blinkist, and we hope it continues to be a helpful part of your learning routine. All the best, Team Blinkist
I complained
I complained, my request was acknowledged, solutions were offered and I made a selection and it was fulfilled. Thank you
January 12, 2026
Unprompted review
Reply from Blinkist
Hi Dewumi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
The concept Blinkist embraces
The concept Blinkist embraces, of summarises books
January 15, 2026
Unprompted review
Reply from Blinkist
Hi Gerrit, thanks a lot for your feedback. We're happy to hear you're satisfied with Blinkist. All the best, Team Blinkist
Really great experience with Blinkist support
Really great experience with Blinkist support. Huge thanks to Katarina, who helped me with my refund super quickly and very efficiently. Everything was handled smoothly and professionally, and I really felt taken care of.
I truly appreciate the help and will definitely come back to Blinkist in the future when the timing is right. Highly recommended!
January 15, 2026
Unprompted review
Reply from Blinkist
Hi Nat, we’re so happy to hear you’re satisfied with your experience with Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.