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Blissy Reviews 5,712

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,961 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and the positive impact it has on their hair and skin. Many people highlight the luxurious feel of the silk and how it helps reduce frizz and dryness. The overall ordering process is also frequently described as smooth and efficient, with many consumers expressing satisfaction with their purchases and even buying multiple items for themselves and as gifts. However, some customers also noted that the price of the products can be steep. A few other people felt that the zippers on some pillowcases were prone to splitting or tearing. Additionally, some reviewers experienced issues with their orders, such as receiving incorrect items or having to pay for international shipping for returns.

What people talk about most

Product

Consumers generally find the product to be positive, especially praising the silk pillowcases for their... See more

Quality

Customers consistently note positive experiences with quality, praising the top-notch silk fabric for its... See more

Order

People report positive experiences with order. Many customers praise the easy and swift ordering process,... See more

Price

Reviewers mention ambiguous feedback about price. Many customers find the products expensive, with some... See more

Value for money

Customers generally find the products to be a worthwhile investment, despite the higher price point. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My pillowcase is over a year old & is still in fantastic shape with frequent washing. It has gotten softer over time & I love it so much I ordered a second one a few months later! They’re pricey, but... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant, at first, but I'm glad that I decided to get a pair of these silk pillow cases. I do notice that my hair isn't as frizzy in the morning. I'm a side sleeper, so my face is buried i... See more

Company replied

Rated 5 out of 5 stars

These satin pillow cases are amazing. I’ve been using them for almost 10 years now & wouldn’t go back to any other kind. In fact I’ve just recently ordered another 3 of them for myself as well as 2 fo... See more

Company replied

Rated 5 out of 5 stars

My silk eye-shade which I bought many months ago worked very well and my sleep pattern improved no end and I have no doubt that I commented at the time. However my shade went missing a few weeks ago a... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Hair Product Store
  4. Health and Beauty Shop
  5. Silk Store

Written by the company

Blissy™ is the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world. Experience pure bliss with the Blissy ultra premium 22-Momme silk pillowcases and accessories.


Contact info

  • W Alameda Ave 3900, 91505, Burbank, United States

  • blissy.com

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Excellent product

Excellent product. Comfort and cosy on hot days, easy to clean. Nice protection for pillows.

January 26, 2026
Blissy logo

Reply from Blissy

We're happy to hear that you find our product excellent, comfortable, easy to clean, and a nice protection for pillows. Thank you for your positive feedback!

Rated 1 out of 5 stars

Awful Pillows and Customer Service

Hello. I have been desperate to find a good pillow which supports my neck as I need to sleep on my back. I found these pillows and was excited to try them out. Becasue they were so expensive, I only bought them because they were guaranteed for 60 days and if unsatisfied I would get a refund. Well, after 2 nights of sleeping on them, my neck hurt and my head was completely unsupported for back sleeping. I inquired about return and I need to ship them back at my own cost to the USA!!! So, I have to pay international shipping of $100 to send them back. Completely crazy and totally unacceptable in my opinion. If they don't have a UK office, they should not sell to those in the UK and should 100% not guarantee them for a full refund.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

I love their products

I love their products. A little pricey, but I have enjoyed the pillow cases and eye mask.

December 1, 2025
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Reply from Blissy

We're happy to hear that you love our products and have enjoyed the pillowcases and eye mask. We appreciate your feedback!

Rated 5 out of 5 stars

Recommended

I have several of their beautiful silk pillow cases and I also bought one for my granddaughter. They are lovely to use. I recommend Blissy as a good company to buy from.

October 10, 2025
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Reply from Blissy

We're happy to hear that you find our silk pillowcases lovely and that you recommend our company. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE. I BOUGHT 4 PILLOWCASES FOR 199.88 BY MISTAKE AND RETURNED TWO AND WAS ONLY REIMBURSED 59.98 FOR THE TWO I RETURNED. SO WAS CHARGED 139.90 FOR TWO. BE CAREFUL WHEN BUYING FROM THIS SITE. THAT WAS A PRETTY COSTLY MISTAKE AND CUSTOMER SERVICE REP WAS VERY RUDE WHEN i CALLED TO INQUIRE ABOUT THE THE RETURN

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with their customer…

Very disappointed with their customer service and returns policy.

I emailed the company asking them if I can return the bonnet that I bought as part of their 60 day satisfaction guaranteed policy. After a few emails back and forwards the customer service rep agreed and gave me the return address. I then took a week to reply as I had chemo that week which knocked me out, and by the time I had replied it had been more than 60 days. Since I am in Canada and Blissy does not pay for international return postage, it was going to cost me $40 for the return postage (they only accept very specific courier companies for returns). I wanted to be certain that they would honour the refund if I went to all the trouble of paying $40 to return it, so asked them to confirm they would since we had started the communication within the 60 day timeframe. At that point they stopped replying to me and it's been over a week since my last email to them. It felt like they were doing everything they could to avoid having to fulfill their 60 day customer satisfaction policy, and they conducted the conversation with zero humanity or empathy.

In addition to this, I was asked to write a review on their website, which I did many weeks ago, but it's not showing on their website. I believe they only include reviews if they are for 4 stars or more, which is really unethical.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

The only silk pillowcases i buy

The only silk pillowcases i buy. Ive tried others and they dont last. Ive had my current set for 2 years.

January 20, 2026
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Reply from Blissy

We're glad you've found our silk pillowcases to be durable and long-lasting. Thank you for sharing your positive experience with our product!

Rated 5 out of 5 stars
Blissy logo

Reply from Blissy

We're glad you wanted the item! Thank you for letting us know about your positive experience; we appreciate it.

Rated 5 out of 5 stars

I adore Blissy products

I adore Blissy products! Highly recommend. Very soft and comfortable.

November 1, 2025
Blissy logo

Reply from Blissy

We're happy to hear that you adore our products and find them soft and comfortable! Thank you for your recommendation.

Rated 5 out of 5 stars

I purchase 2 sets of Blissy pillow…

I purchase 2 sets of Blissy pillow cases. One from Nordstrom and one on the Blissy website. I had them for about 2 years with no issues so far. The pillow cases are so soft and shiny after every wash. I truly recommend them.

January 17, 2026
Unprompted review
Blissy logo

Reply from Blissy

We're happy to hear that you find our pillowcases soft and shiny even after washing them for two years. We appreciate you recommending them!

Rated 5 out of 5 stars

Love these pillow cases

Love these pillow cases. My hair and skin are thanking me!

October 17, 2025
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Reply from Blissy

We're happy to hear that our pillowcases are beneficial for your hair and skin! Thank you for sharing your wonderful experience with us.

Rated 5 out of 5 stars

Excellent case!

This is an excellent pike case. I will give them for gifts next year.

September 10, 2025
Blissy logo

Reply from Blissy

We're happy to hear that you find our pike case excellent! Thank you for your positive feedback and for considering them as gifts.

Rated 5 out of 5 stars

Beautiful Satin pillows great gift for me and my sisters

Bought satin pillows from them beautiful quality product washes up lovely cool comfortable to sleep on wake with smooth hair and no crease marks on my face like regular pillows

January 18, 2026
Blissy logo

Reply from Blissy

We're happy to hear that you find our silk pillowcases beautiful and comfortable! It's great to know they help with smooth hair and reduce facial creases. Thank you for your positive feedback!

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