Banner for BlocOut

BlocOut Reviews 5,901

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting prompt responses and helpful resolutions to issues. Many people found the user experience to be amazing, with easy and straightforward installation processes. The product itself is often praised for its effectiveness in blocking out light, significantly improving sleep quality for many users. However, some customers were dissatisfied with the product's quality, mentioning instances of damage upon arrival or issues with parts not fitting correctly. A few other people also felt that the ordering process could be problematic, with delays due to out-of-stock fabric or difficulties with precise measurements, which are crucial for a perfect fit.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many praise the product for its effectiveness in blocking... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality, durability, and... See more

User experience

People report positive experiences with user experience, often praising the ease of installation and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process straightforward... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent... See more

Based on these reviews

Rated 4 out of 5 stars

We needed blinds for our daughter's room and saw BlocOut online. Straight away, we were impressed with the clever design, and good value. They seemed easy to install based on what we saw online, and... See more

Rated 4 out of 5 stars

Arrived. Good quality product but slightly mis measured and scuffed / damaged possibly in transit. Excellent customer after care ensured speedy replacement and now works well. Slight improvement in f... See more

Company replied

Rated 4 out of 5 stars

I started looking at these blinds for both bedrooms in my home since I moved in and finally got round to ordering. I found fitting these was fairly easy but the measurements need to be exact highly re... See more

Rated 5 out of 5 stars

We have bought these blinds before and love them. Initially, we didn't think we wanted one in the ensuite bathroom, but had a change of mind. They are brilliant at blocking out light and easy to fit,... See more


Company details

  1. Blinds Shop
  2. Bedroom Furniture Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

At BlocOut we understand the importance of quality sleep and how it can impact every aspect of your life. That's why we are passionate about designing blinds that deliver proper blackout, helping you to get a better night's rest. The BlocOut blind gives you proper blackout thanks to light-blocking side rails, a rubber seal and premium blackout fabrics, offering an effective sleep aid day or night. From a state-of-the-art manufacturing facility in the UK, our team of dedicated professionals create precision-cut, made-to-measure blinds quickly and efficiently for customers around the world. We continuously improve our supply chain sustainability and performance by using practices that protect employees, the local community and the environment. This includes preventing pollution, reducing emissions and recycling. Plus, we always strive to use materials, energy, and other resources more efficiently when we can. The patented design of the BlocOut provides excellent light exclusion in your bedroom, nursery, or media room. The high-quality blackout fabric is encased in an easy-to-install aluminium cassette, with precision-engineered light-blocking siderails and a brush seal on the lower edge of the blind. Together these durable components provide a proper blackout solution, making it the ideal sleep aid. BlocOut has been recognised as for its outstanding design and innovation by ‘Red Dot’. The expert jury in product design stated - "Thanks to its especially sophisticated material composition, the BlocOut performs outstandingly in its function as a blackout element while additionally improving the indoor climate."


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent finish quality

Excellent finish quality, easy to fit, smooth, intelligent design, good value. Top marks.

March 31, 2026
Unprompted review
BlocOut logo

Reply from BlocOut

Thank you for your review. Pleased to hear this. Thanks for choosing BlocOut.

Rated 4 out of 5 stars

2 Bloc Out Touch blinds

We bought 2 Bloc Out Touch blinds and In general they are doing the job.
Our windows aren't quite square so we get a little light leakage, but not too bad at all. As another reviewer mentioned, we've sealed around the frame with a bit of filler.. it has made a difference. Overall very pleased.

March 10, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Alan. We are happy to hear you are pleased with your purchase.

Rated 5 out of 5 stars

Loved it!

Loved it!
Super easy to order and install, high quality too

March 30, 2026
Unprompted review
BlocOut logo

Reply from BlocOut

Thanks for your review Bianca, pleased to hear you are happy with it.

Rated 5 out of 5 stars

Shame all blinds aren't made like this

Shame all blinds aren't made like this. Customer service 10/10 - excellent communication, no fuss. Product is easily a 10/10 - so easy to install, very well made and lets zero light through. Quite simply, you get what you pay for, don't waste time looking anywhere else.

March 10, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Kurt, pleased to hear you are happy with the product and service. Thanks for choosing BlocOut.

Rated 5 out of 5 stars

Really easy process

Really easy process - to measure, choose and then fit after delivery.
Blind looks Fab. I would say in hindsight I would have not given exact measurements but maybe taken 1-2mm of each measurement as we were fitting the blind within the window space and the corners around the windows are not sharp but slightly sloping and therefore it was a really really snug fit where a mm or 2 would have made life easier.

March 2, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review, pleased to hear your comments. Thanks for choosing BlocOut.

Rated 4 out of 5 stars

Good quality and good replacement service

Arrived. Good quality product but slightly mis measured and scuffed / damaged possibly in transit. Excellent customer after care ensured speedy replacement and now works well. Slight improvement in flexing for not true square windows would be helpful but get the tension of total blackout versus non perfect buildings. Overall very pleased and likely to order another for different room.

March 2, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review, pleased to hear you would consider purchasing for another room.

Rated 5 out of 5 stars

Great product and service

From Purchase to installation the while process was smooth. The blind track had a slight problem with the sizing but it was dealt with immediately and sent a replacement. Would recommend to pay extra for the insurance policy. The blind themselves are great, noise cancelling and definitely block out the light. Would highly recommend the company and will be returning for future purchases.

February 27, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review. Pleased to hear your comments and that you would recommend us.

Rated 4 out of 5 stars

Easy web site

Easy web site, great product, arrived when they said it would.

February 23, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Charles, pleased to hear this.

Rated 5 out of 5 stars

Love my new BlocOut blind

Love my new BlocOut blind. We had one in our previous house, so I was keen to get one installed in our new home. Everything went well, it was delivered early, which caused a few problems as we hadn’t expected it, but now it is up I’m delighted.

March 6, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Judith, pleased to hear this. Thanks for choosing BlocOut.

Rated 5 out of 5 stars

Ordering was very simple

Ordering was very simple. Product was easy to fit but instructions could be easier. Fitted second blind in half the time. Perfect fit but be careful with your dimension as there is very little tolerance. Opening blind is sometimes difficult if you pull blind down too far.

March 6, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review James. When operating the blind, ensure the handle is tilted in fully otherwise it would be quite stiff to operate the blind. Appreciate the feedback on the instructions, we will forward this across to the relevant team.

Rated 5 out of 5 stars

Excellent Service and Product

Service was fast, the blinds are well made and easy to fit. We ordered a cm too small and the replacement was collected and returned to new sizing within 5 days. Excellent customer service. Most importantly, Blocouts do exactly what they say, there is zero light bleed. Would recommend- 10/10!

March 6, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Noelle, pleased to hear you are happy with the blinds. Thanks for choosing BlocOut.

Rated 5 out of 5 stars

Great service

Great service, quick and efficient. Bloc out blinds really do work.

February 26, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Gillian, we appreciate your comments.

Rated 5 out of 5 stars

Very well made

Very well made. Require accurately dimensioned window recesses if fitting in the recess. Look good and work very well. Arrived exactly as promised.

February 26, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review David, we are pleased to hear your feedback. Thanks for choosing BlocOut.

Rated 5 out of 5 stars

Good quality item.

Good quality item. Easy to fit. Helpful getting fabric samples upfront. Looks good. My only negative would be with a light fabric and a white frame why is the bottom seal black rubber and not white?

March 4, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Graham, pleased to hear your comments. Unfortunately a white seal does not block out the light, it reflects the light into the room.

Rated 5 out of 5 stars

From inital ordering process to final…

From initial ordering process to final delivery of the correct components I have been really happy with all the process. A hiccup in the ordering process was rapidly resolved to my total satisfaction. It’s how companies treat their customers when things go wrong that shows the true quality of an organisation.

The instructions were easy to follow and both my blinds are fitted and operational.

I have tweaked the bbedroom blind a little as the hole that allows the charging of the blind cartridge lets in light.

A simple plastic lid would resolve this. For time being I’ve gone with Post It Notes.

March 2, 2026
BlocOut logo

Reply from BlocOut

Thanks for your review Adrian, I can see our team has been in touch and has provided you with a part to help with the light leakage around the charging port.

We appreciate your feedback. Thanks for choosing BlocOut.

Rated 5 out of 5 stars

This is a fantastic company

This is a fantastic company. The customer service is great and when I inevitably measured wrongly they sent me a new blind straight away. Really quick to response and helpful. The blind is great and does what it says on the tin!

March 21, 2026
Unprompted review
BlocOut logo

Reply from BlocOut

Thank you so much for your kind words Alison. We’re glad we could quickly help get things sorted when the measurements didn’t quite go to plan, and it’s great to hear you found our team responsive and helpful.

Rated 5 out of 5 stars

We now have two of these for our…

We now have two of these for our children’s bedrooms. It is a great Product. When we bought the second one. We miss-measured but luckily had taken the insurance when we ordered. Getting this fixed was simple and straight forward. Would recommend this product to anyone who wants to keep the light out when sleeping.

February 27, 2026
BlocOut logo

Reply from BlocOut

Thank you for your kind review Craig. We really appreciate you taking the time to share your experience. We’re delighted to hear that the product is working well in both of your children’s bedrooms. Thanks again for your recommendation.

Rated 2 out of 5 stars

Support ghosted me mid way but good quality set

Support ghosted me mid way. Told they’ll take my request for custom chain length but no response for over a week. Raised a new ticket but nothing on that too.

There are a few silly design flaws which looks like an easy fix for them but they didn’t . Not complete blackout which I expected for the price I paid (huge compared to others). Their material quality is quite good.

Edit: my order ID is 24711, unni is the first name. Jack was handling my question.

February 26, 2026
BlocOut logo

Reply from BlocOut

Thank you for your feedback. We’re sorry to hear about the delay. We’ve checked our records and haven’t been able to locate any previous emails or tickets under your details, so it’s possible your message didn’t reach us as expected.

We’d still be very happy to assist you. Please feel free to reach out to us at hello@blocout.com and our team will make sure this is looked into.

Rated 3 out of 5 stars

Not a great fit

For the cost, not the best. It didn’t fit the window fully, so I had to add packets at the bottom of the frame they provide to make it fit (which you don’t know until your two thirds through the fitting process, by which time it’s too late) checked my measurements I had provided and these were correct. I think they have aired on the side of caution when sizing the frame to fit. Had to add 10mm spacers either side, which has obviously left a gap along the bottom of the blind which lets light in. It’s better than our standard blinds where, but not blackout and not super impressed for the cost. I would have contacted to return this, but as I say, I didn’t know it wasn’t fitting properly until 2/3 of the way through, by which time the sticky frame and nails etc have all been installed. Not very impressed I’m afraid.

February 26, 2026
BlocOut logo

Reply from BlocOut

Thank you for your feedback. We’re really sorry to hear that the blind didn’t meet your expectations.

We understand how frustrating it must be to discover fit issues partway through installation. We would have appreciated the opportunity to resolve this for you, so if there’s anything we can do to improve your experience, please don’t hesitate to reach out to our customer service team at hello@blocout.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look