We needed blinds for our daughter's room and saw BlocOut online. Straight away, we were impressed with the clever design, and good value. They seemed easy to install based on what we saw online, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Arrived. Good quality product but slightly mis measured and scuffed / damaged possibly in transit. Excellent customer after care ensured speedy replacement and now works well. Slight improvement in f... See more
Company replied
I started looking at these blinds for both bedrooms in my home since I moved in and finally got round to ordering. I found fitting these was fairly easy but the measurements need to be exact highly re... See more
We have bought these blinds before and love them. Initially, we didn't think we wanted one in the ensuite bathroom, but had a change of mind. They are brilliant at blocking out light and easy to fit,... See more
Company details
Written by the company
At BlocOut we understand the importance of quality sleep and how it can impact every aspect of your life. That's why we are passionate about designing blinds that deliver proper blackout, helping you to get a better night's rest. The BlocOut blind gives you proper blackout thanks to light-blocking side rails, a rubber seal and premium blackout fabrics, offering an effective sleep aid day or night. From a state-of-the-art manufacturing facility in the UK, our team of dedicated professionals create precision-cut, made-to-measure blinds quickly and efficiently for customers around the world. We continuously improve our supply chain sustainability and performance by using practices that protect employees, the local community and the environment. This includes preventing pollution, reducing emissions and recycling. Plus, we always strive to use materials, energy, and other resources more efficiently when we can. The patented design of the BlocOut provides excellent light exclusion in your bedroom, nursery, or media room. The high-quality blackout fabric is encased in an easy-to-install aluminium cassette, with precision-engineered light-blocking siderails and a brush seal on the lower edge of the blind. Together these durable components provide a proper blackout solution, making it the ideal sleep aid. BlocOut has been recognised as for its outstanding design and innovation by ‘Red Dot’. The expert jury in product design stated - "Thanks to its especially sophisticated material composition, the BlocOut performs outstandingly in its function as a blackout element while additionally improving the indoor climate."
Contact info
United Kingdom
- blocout.com
4.2
Great
6K reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered replacement solar battery
Ordered replacement solar battery, quick despatch, arrived 1 day earlier than expected. Really pleased.
February 17, 2026
Unprompted review
Reply from BlocOut
Thanks for your review Howard, pleased to hear this.
Excellent customer service.
Excellent customer service.
I wasn’t sure which blinds would fit my window. I sent them the window codes and they provided me with which products would work
February 25, 2026
Unprompted review
Reply from BlocOut
Thanks for your review Michelle. Pleased to hear this.
Really well-made product
Really well-made product. We're very happy with this purchase, and customer service is exceptional also.
February 20, 2026
Unprompted review
Reply from BlocOut
Thanks for your review Kelly, pleased to hear you are happy with your purchase and the customer service.
Excellent Customer Service
February 20, 2026
Unprompted review
Reply from BlocOut
Thanks for your review Greg. Pleased to hear this.
Fabulous service great communication…
Fabulous service great communication innovate idea to change fabric on existing blinds with measurements stored from previous order . Hansel free change of look with minimal effort … can’t thank you enough now got summer look and winter look for the same room .
February 20, 2026
Unprompted review
Reply from BlocOut
Thanks for your review Lindsay, pleased to hear you were impressed with the service.
Reply from BlocOut
Thanks for your review Ashley, pleased to hear you are impressed with the customer service.
Reply from BlocOut
Thanks for your review, pleased to hear you are happy with the service provided
Great help and advice fast replies to…
Great help and advice fast replies to questions
February 19, 2026
Unprompted review
Reply from BlocOut
Thanks for your review, pleased to hear you are happy with the service provided
The quality of black out blinds Excellent.
The quality of these blinds was perfection, they are so simple to install, the blinds I purchased was bloc out plus. I had one problem with the blinds they wouldn't stay where I positioned them on the window they just kept rising up to the top? I gave them a call, and a man called Jack told me to rub the back with some emery cloth and I was sceptical at first as the back had already had paint removed from the area, he was suggesting that it already have been done and it did not look that me that the brakes were even touching but I did as he asked and it worked. Would it no not be as easy to include with the fitting instruction this tip?
February 18, 2026
Unprompted review
Reply from BlocOut
Thanks for your review Rayner. We’re delighted to hear you’re happy with the quality of your blinds and found them easy to install.
We’re also glad Jack was able to help resolve the issue for you. Just to reassure you, the side rails are prepared during manufacturing and typically do not require any buffing or sanding by the customer. In rare cases, a small amount of the powder coating can remain, and a light rub with emery cloth can sort this, exactly as you have experienced.
Thank you again for choosing us.
Painful to fit
Please note that when you make your measurements Blocout do not take into consideration how much space their mechanisms you have to fit take up. The top bar you stick removes the amount of length you have to fit the side bars and the tracks. So if you measure 110cm length for instance you do well to actually say it’s 107cm for instance. We now need to hire someone to trim the metal side tracks as they were measured for the window length but the size of the cassette and top bar wipes out at least 20cm. Ridiculous.
January 14, 2026
Reply from BlocOut
We’re sorry to hear you’ve experienced difficulties with your installation. However, as the blind was cut down and altered after delivery, we’re unfortunately unable to verify whether the product was manufactured to the original specifications provided at the time of order. Once a blind has been modified, it’s no longer possible for us to assess sizing accuracy or offer a replacement.
When manufacturing the blind, we take the measurements provided and make the necessary adjustments to allow the blind to fit within the opening.
We are sorry we did not get an opportunity to resolve this before the blind was adjusted.
I purchased a large BlocOut blind and…
I purchased a large BlocOut blind and it is amazing!! Really well made. I went for the bells and whistles, motorised, with the internet bridge for Siri commands. And it all works really well! There are 2 problems that I think are design faults, and that is on the right hand side of the blind cartridge there is a battery charging plug in point, and this affects how deep inside the right hand rail the blind runs, causing an amount of light to bleed through. Also the side rails are so long that light rushed through behind the rails, and I had to drill through the side rails 800mm down from the top to add an extra fixing point. This fix worked perfectly. Other than these two criticisms, it is well made and easy to assemble, delivery was fast as well. Well done BlocOut!!
January 27, 2026
Reply from BlocOut
Thanks for your review Nigel. We’re delighted to hear that you’re enjoying your blind and that the motorisation and smart controls are working well for you.
The observations regarding the charging port placement and side rail fixing points are noted, and we will certainly pass this on to our product design team for review.
Thank you again for your kind words about the product quality and delivery.
Over one month for delivery of a stock…
Over one month for delivery of a stock item. Two phone calls and promises of quick despatch and still had to chase again. Not a service level i would expect from all the promises given on website.
January 19, 2026
Reply from BlocOut
Thank you for your feedback, and I’m genuinely sorry for the experience you’ve had.
We completely understand your frustration. Waiting over a month for a stock item is not the level of service we aim to provide. Unfortunately, while your order was sent from our side, it appears the shipment was lost in transit, which is never acceptable from a customer’s perspective.
We sincerely apologise for both the delay and the inconvenience caused by having to chase updates. As far as I am aware this issue has now been resolved, if not, please do reach out to our team and we will get this sorted straight away.
The delivery was great
The delivery was great, and the blinds are great, easy to fit. I would order again.
January 26, 2026
Reply from BlocOut
Thanks for your review Stephen. We are pleased to hear you would order again.
I broke a part during installation
I broke a part during installation. A replacement part with a tool and instructions to install was sent out within a day. Excellent customer service from Caitriona
February 13, 2026
Unprompted review
Reply from BlocOut
Thank you for your review. While we’re sorry to hear a part was damaged during installation, we’re very pleased we could get everything sorted quickly for you.
It’s great to hear Caitriona was able to arrange a replacement part so promptly. We’ll be sure to pass along your kind comments to her.
Great quality blinds
Great quality blinds , excellent customer service , highly recommended
January 21, 2026
Reply from BlocOut
Thanks for your review Geoffrey, pleased to hear you are happy with the blinds and that you would recommend.
Still lets light in at edges and bottom...
We measured and fitted as per Blocout's instructions but light comes in around the edges and the bottom. It will not pull down any further, or screw in any closer.
They have now sent out a different seal for the bottom so that should hopefully help.
January 7, 2026
Reply from BlocOut
Thank you for your feedback. We’re sorry to hear about your experience. Our team has been in touch with you regarding this. After checking the images you sent, the light leakage appears to be caused by slight unevenness in the window openings, which can affect the fit. We’ve provided guidance on adjustments that can help minimise this and have arranged to send additional components to improve the seal.
Stops the daylight from waking you up too early!
It makes such a difference not to be woken up by daylight! My blinds are set to open together with my alarm and I sleep like a baby until it opens!
January 13, 2026
Reply from BlocOut
Thank you for your review. We are delighted to hear your blind has improved your sleep.
Will never purchase another type of blind…
In the last 4 months we’ve gone from no BlocOut blinds to three, one in each bedroom.
They are everything they advertise and more! Whilst we’ve had to silicone around the edges of the blind frame on each of our windows to ensure 100% light blocking, this is no fault of the product - we have an old house with wonky walls.
The product is definitely more expensive than a regular blind however they are superior in every way!
We paid for the measurements guarantee and for two products didn’t need it, the third and largest blind we did and I cannot fault the process. Just a quick email; new measurements sent; DPD collection and new blind received.
All in all - highly recommend! Cannot fault customer service; product is easy to fit and most importantly works perfectly and does what it says without question.
All the stars from me!
January 15, 2026
Reply from BlocOut
Thank you for your review, Jenny!
We’re delighted to hear your BlocOut blind is performing exactly as it should. Measure Protect is a great choice in situations like yours, and we’re so pleased to hear the process was quick and hassle-free.
Thank you also for your kind words about our customer service team. We hope you continue to enjoy your perfectly dark bedroom!
Simply quality.
January 13, 2026
Reply from BlocOut
Thank you for your review. We’re delighted to hear you’re happy with the quality. We really appreciate your feedback.
Very easy to fit
Very easy to fit. High quality and total blackout. Well worth the money.
January 14, 2026
Reply from BlocOut
Thank you for your review. We’re delighted to hear the blind was easy to fit, high quality, and delivering total blackout for you. We really appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.