Bloomcosmetics Reviews 1,133

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the products, frequently highlighting their pleasant scents and good quality. Reviewers often mention that the products smell incredible, last a long time on the skin, and leave skin feeling soft and moisturized. Many also appreciate the effectiveness of the products, with some noting their suitability for sensitive skin or as shaving cream. However, some people were dissatisfied with their order and the delivery service, reporting significant delays, missing items, or orders that never arrived. There are also concerns about customer service, with some customers experiencing unresponsiveness, lack of communication, or unhelpful resolutions to their issues. A few other people also felt that the product scents were not as advertised or that the colors were dull, and some reported issues with car air fresheners leaking or products causing skin irritation.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the amazing smells, with some noting... See more

Quality

People report positive experiences with quality. Many customers praise the products, highlighting their... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering process... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the personal, friendly,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery and good... See more

Based on these reviews

Rated 4 out of 5 stars

After a long wait, I have finally received my order! Thank you! After reading all negative reviews recently, and no response to my emails, I was beginning to get concerned. I understand that some co... See more

Rated 4 out of 5 stars

Originally thought it was a SCAM! Placed an order still not arrived. Multiple emails sent with no responses. Don’t even think about placing an order with this so called company! Should be ashamed of... See more

Rated 4 out of 5 stars

Cute. I ordered 4 shower whips for the price of 3 for £20 (so worked out to about £5 per jar). They do smell great and the lather is nice and you can shave just like in the ads. Delivery was fast and... See more

Rated 3 out of 5 stars

Ordered over £70 worth of products on 9th Jan, was “dispatched” on the 12th Jan via Royal Mail 48. Finally received today 22 Jan albeit with a £7 item missing! I’d chased my order several times befo... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 13% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

Customer Service could be improved …

I ordered some of these whipped soaps for the first time. They came relatively quickly but I wasn't totally happy with the scents. I sent an email to customer services asking to swap them. I heard nothing back. I used them and the texture is lovely. Pricey, but nice as a gift.

December 20, 2025
Unprompted review
Rated 4 out of 5 stars

Great as a pampering treat

Cute. I ordered 4 shower whips for the price of 3 for £20 (so worked out to about £5 per jar). They do smell great and the lather is nice and you can shave just like in the ads. Delivery was fast and they updated at various stages of shipping. The only problem I found is that you need to apply quite a lot to get the lather you see on their ads. And considering there isn’t really that much product in the jar it can be costly. If, however, you apply a walnut sized amount to a loofah or washcloth rather than using your hands, it will maximise the lather without overusing product. Overall it’s definitely not a necessity, it’s more of a treat, but I will keep buying them as it motivates the kids to take showers and it feels like pampering when I shower myself

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

The shower whip is lovely

The shower whip is lovely, smells beautiful in the pot and even better when you use it. Really soft on the skin too. The customer service is personal amd friendly. Had a hiccup with shipping but it was resolved immediately and the person was friendly and helpful. Will definitely be ordering again and have gifted some to friends too.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

The product is amazing

The product is amazing, the smallest amount goes a long way. The smells are wonderful. You get great offers and the delivery is quick. I have bought lots for presents .

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Have ordered several times from bloom

Have ordered several times from bloom, both for myself and friends. Can’t fault the customer service, products, delivery and price. Love these products. The smells are divine. Would definitely recommend them.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to order from

Great company to order from. Professional and Friendly.

I just love Blooms 'Whipped Soap' so many delicious scents to choose from.
I've even got my husband and children in to them.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

A little expensive but worth it

The scents are lovely and I have had 0 issues with skin irritation.

I have very sensitive skin and get eczema flareups quite regularly, however, since moving to Bloom Whipped soaps, I have had 0 issues and the dry skin seems to have improved. My wife adores the feminine scents and I really enjoy the male orientated ones, I just wish there was more of a selection for the gents.

It can be a little pricey but if you buy a bunch at one time, it works out a little cheaper. I just hope they dont whack the prices up if it becomes more mainstream.

A little goes a long way and my wife has confirmed they're great to shave her legs with 😂!

Delivery and packaging is good.

Overall I would highly recommend Bloom

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing smell - definetly a regular purchase.

I bought the whipped soaps for Xmaa gifts and Wow!! They are the best smelling product that i have bought and everyone loved these. I have since ordered 2 boxes more. Friends and family love them so a great addition to birthday gifts in everyones favourite fragrance - definetley a Hit!!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great service & awesome products!!

Great company, great customer service & great soaps - what more to say!!? Well, lots really. These soaps are just awesome. My first experience of whipped soaps & I'm so grateful I found Bloom on FB and got the first wonderful offer they had on. I just bought 2 I think to start with to see what I thought as I'd no idea of scents other than Ghost. But as soon as I opened the Aventis I was hooked!! I bought some for Christmas presents & am now well stocked up for the future!! Just wonderful. Highly recommend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Vegan, cruelty free. Smell amazing.

These products are amazing .
Not only do they make you smell good. The whole house does too. My favourite is the Unicorn sparkle. They look very pretty on the bathroom shelf.
I'm always looking for cruelty free, vegan products and look no further than here for my shower whip.
Always delivered quickly and well packaged.
The pots can be used afterwards to store small craft bits like buttons and beads

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Feedback on Recent Soap Orders

I have ordered from this brand multiple times and have previously enjoyed the soaps, especially the Dark Opium fragrance. However, in my recent order I purchased five soaps, three of which were Dark Opium, and I noticed that the quality and scent were not the same as before.

I had also sent an email earlier to raise this concern but unfortunately did not receive a response. Even in my latest order, the fragrance seemed different from what I had experienced previously.

I have posted a couple of reviews before and was happy to support the brand, but it can be discouraging when customer feedback or concerns appear to go unanswered. I hope the brand will look into this issue and respond, as I would appreciate some clarity regarding the change in quality.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Smell Amazing!

The products smell lovely, I have a variety of scents and they are all super. People comment that I smell nice, they are also moisturising for my skin. I gaave some to friends for Christmas and they all love them.

February 10, 2026
Unprompted review
Rated 3 out of 5 stars

Customer care needs improving

Order took much longer to arrive. During the non delivery period I messaged and emailed several times and never once received a reply. Terrible customer service.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I truly love Bloom Cosmetics

I truly love Bloom Cosmetics, I’ve ordered so many times and will continue to order as they are truly the best.
Just wish that the offer would still be £5 per tub instead of £7.99 then I would purchase more

March 12, 2026
Unprompted review
Rated 3 out of 5 stars

The last time myself and my fiance…

The last time myself and my fiance ordered it took almost a month to get our orders i understand it gets busy but i had no reply to what was going on. This was so disapointing because other times they have come more quickly. I like the shower whips please be better next time we order.

March 12, 2026
Unprompted review

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