Bloomex Australia Reviews 

I ordered a Sympathy Fruit basket for my sister in law whose father had passed away. I upgraded the basket to the deluxe and paid $173.00. The basket looked beautiful on their website. It was round and stacked with lovely fruit - pineapple, grapes, strawberries, bananas, oranges, pears, apples and a few other fruits. The pineapple was placed in the middle of the hamper so it looked like a tower and the pineapple had the top on. I was so embarrassed and mortified when my sister in law sent me a photo of what she had received. The basket was rectangular in shape, not around and the fruit just covered the edges of the basket. No pineapple, no bananas, no strawberries, no grapes. It was full of kiwi fruit, apples, a few pears and a few oranges. I made a complaint and the hamper was replaced the next day. It was still not what I had ordered and looked nothing like the picture on their website. The pineapple had had its head cut off, they added a few bananas and strawberries on it and the usual oranges, pears, apples. What a rip off! Do not order from these people.

I wouldn't even give a 1 star rating! How are they still in business???
Very disappointing experience.
Flowers were delivered two days late for Mother's Day, arrived wilted and dying, and even included the wrong card- a Christmas card. Are they joking? Saving money, by using old stock!?
The order was for a special occasion and completely missed the mark.
When I requested a refund, it was refused and I was only offered store credit — which is useless when you don’t plan to order again!!!
Would not recommend!

If it were possible to give a negative rating, I would. Please be warned: this company falls short on both product quality and communication. What should have been one of the most anticipated and special days ended up being deeply disappointing because of their service. I strongly advise others to avoid dealing with this company.

NEVER again. If i wanted to waste my hard earned money I would burn it. Not only did you rip me off but I am disappointed for my mother of whom the order was for. Sad and pathetic was the basket. Worth not even a third of what i paid for it. Over a week late, This one star is because you have too not for the service received. Keep your money people!

My son payed $172 for flowers to be delivered to me on mothers day and I waited for 2 days . Many attempts from me my mother and my son to have this sorted and no response at all. I have even emailed customer care. So next step is costumer protection as this isnt right to rob innocent people of their money . Shame on bloomex as now my mothers day present is yrying to get my son a refund and no nice flowers on mothers day

I ordered a bunch of flowers for my nan, and what was pictured was a gorgeous pink and white bunch - very full, and I paid over $100. What was delivered was 6 measly flowers, which were stringy and awful. I could have picked better from the side of the highway. I felt so disappointed - they were meant to be condolence flowers, what an embarrassment and a shame. I contacted them to ask for a refund and was denied. The customer service was POOR.

Flowers arrived 4 days late, looked nothing like the product that was ordered and was of significantly less value than what was paid.

Very disappointed with the flowers and also the customer service. The flower arrangement wasn’t anything like the photo.
I also tried to get in contact with them for 2 days in regards to when the delivery would be happening and it was impossible to get hold of anyone. Would recommend not using this business.

I have been unable to unsubscribe from their mailing list. I have tried unsubscribe button several times, tried emailing them and asking to be removed and even tried calling them to ask to be removed. Their customer service rep on the phone said they were unable to assist with my request! Beign able to unsubscribe from unsolicited emails is a legal requirement!

My Auntie ordered flowers for my mum for her 80th birthday , they told her the flowers she chose where not available and they would be sent the equivalent, she specifically said "No roses" they also said they would be delivered on a Saturday, but she would have to pay extra...they didnt arrive until the Tues after, they said we will add a extra surprise because of the lateness, they added a pkt of BBQ flavour Sarkata biscuits 😂 $150.00 for 5 half dead roses, three bits of foliage and a pkt of crap biscuits, DO NOT YOU USE THEM, disgusting!!!!

I ordered flowers and chocolates from Bloomex Australia for my Mother for Mother's Day. The flowers delivered were not what I ordered, and instead of chocolates they substituted a packet of supermarket brand Scotch Finger biscuits. I asked Bloomex to redeliver what I ordered. However, Customer service refused to rectify the issue despite being provided with details and photos. Very disappointing experience and not what was advertised or what I paid for. I will never order flowers from Bloomex again.

Another if I could give a zero I would.
I paid for the "deluxe" upgrade of the What A Treat Mason jar bouquet and my mother received flowers that looked like I had spent $10 on them at the service station.

When I contacted the "customer service team" (using that term loosely). They admitted this in their email - We sincerely understand your disappointment, as the arrangement described—featuring pink roses, alstromeria, and white mums—should certainly be more impressive when upgraded to our "Deluxe" bouquet". However since then the only solution they have provided is a $30 online credit that would only mean even if I purchased their cheapest product I would still have to outlay more money. I went back to request the difference between the regular and deluxe bouquet and received the cut and paste credit offer response back again.

To avoid dissapointment do yourself a favour and don't use this company.

I have been away on holidays for a week and I came home to find a mothers day delivery for the lady up the road IN MY LAUNDRY!!! WHY WOULD YOU GO INTO SOMEONES HOUSE!!! NOT HAPPY BLOOMEX

My son ordered flowers for me for Mothers Day. They arrived the Wednesday after Mothers Day. The flowers were minimal to say the least. The only nice thing was a vase that I got with them and put flowers from my garden to make the flowers look presentable. I would never recommend this company as as was poor service sub standard flowers. I felt soory for my son who thought he was sending me nice Mothers Day Flowers. The courier just put them at door and never rang the bell.

SCAM - DO NOT ORDER FROM HERE!!! FIRSTLY THEY SENT THE WRONG ORDER, SECONDLY THEY WERE NOT WILLING TO RECTIFY THIS. THE QUALITY OF THE FLOWERS THEY SNT WHERE HORRENDOUS, COULD GET BETTER FROM COLES. ITS AN INTERNATIONAL COMPANY WHERE THE CUSTOMER SUPPORT IS HORRENDOUS, THEY ARE RUDE AND WILL NOT ASSIST. NEVER EVER ORDER FROM THIS COMPANY!!!!

Flowers were in transit for six days. They were wilted, brown and dying when they arrived three days after Mother's day.

No glass jar included when it was part of the package.

Absolutely appalling.

I ordered flowers for my mother for Mother’s Day for an ‘unforgettable’ bouquet of flowers. The flowers arrived promptly which is why I have given a one star. To give a higher rating I am afraid I can’t. The bouquet is unforgettable for all the wrong reasons. $154.95 for 6 limp roses and greenery best described as grass and daisies plucked from the nearest paddock. Do not use this company at all costs!

Absolute garbage from start to finish. Do not waste your money

Bloomex AKA Aussie Blooms ARE A SCAM >>>>>BE WARNED

The flowers & sweet treat my lovely stepdaughter so thoughtfully ordered for me for Mothers' Day arrived 4 days late. I found them this morning, not under cover near my front door but on the grass just inside the front gate (looked like they'd just been thrown over the fence) in the rain. The box is so soggy it started falling apart when i picked it up. All the contents were wet and the card is so soggy i can't stand it up. The card message is printed on the back of a discount voucher i will NOT be using and stapled inside the card, rather than on the card for which my stepdaughter will have paid extra and which i like to keep. Just an appalling service which marred a lovely kind thought and special occasion.