ZERO RATING
This has been one of the worst online shopping experiences I’ve ever had.
I placed my order on October 4th, and the company promised delivery within 7–14 business days. It’s now been over a month, and I’ve received absolutely nothing. No tracking details, no order confirmation, no product, no update, not even a proper explanation.
Each time I followed up, I got the same empty response: “I will check with factory” They never do. And now, they either just reply with a "Hello" or keep the messages on Seen. This kind of service shows a complete lack of professionalism, honesty, and responsibility.
I’ve now reported them to Abu Dhabi Consumer Protection because they clearly don’t take customer rights seriously.
If a company can’t handle basic communication or deliver a paid order in over 30 days, they have no business operating online.
Save yourself the stress, avoid this company at all costs.
October 31, 2025
Unprompted review