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Company details

  1. Internet Service Provider
  2. Phone and Internet Service

Written by the company

Locally-owned, BluBroadband is Okaloosa County’s leading wireless internet provider. Whether you live or work in Fort Walton Beach, or need redundant support for your business internet connection, BluBroadband can provide reliable, high speed internet when you need it, and where you need it.


Contact info

3.9

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

Start to finish

Start to finish, office to field staff - knowledgeable, accommodating, and professional. Highly recommend for residential and commercial internet installation.
Racq

March 4, 2023
Rated 3 out of 5 stars

I have a $60 credit and it’s never…

I have a $60 credit and it’s never applied to my bill

August 22, 2022
BluBroadband ISP logo

Reply from BluBroadband ISP

James, I'm sorry we didn't meet your expectations.

We just switched billing systems which will resolve this issue for you in the future. With the old system, if you had auto-pay enabled, it would charge the amount you specified when you setup auto-pay each month, regardless of your account balance.

I have taken the liberty to make sure the credit is active in our new billing system so you won't be charged again until you exhaust the credit.

In the future, please call our support team and report the issue to us so we have the opportunity to resolve your issue in a quick manner!

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