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Rated 5 out of 5 stars

Chris, Ben and Ashley have been great in helping us to resolve an issue with permissions and access to a Teams channel. We appreciated the regular communication via email and phone call. We wouldn’t h... See more

Rated 5 out of 5 stars

While abroad on a cruise I ran into problems with the ships server and couldn't access files. I use Blucando monthly maintenance contract and they accessed my computer, made sure that all syste... See more

Company replied

Rated 5 out of 5 stars

Contacted them regarding sign-in issues. Prompt response from Charlie van Oeffelen. He had a great telephone manner and understanding of my issue. Logged in quickly and watching him work through the... See more

Rated 5 out of 5 stars

Again I am so grateful for Blucando! I had pop ups coming up repeatedly, claiming to be from Norton, FB, Captcha & McCaffee saying that I had a trojan, a virus or 'suspicious activity' on my sys... See more

Company replied

Company details

  1. Computer Support and Service Company

Written by the company

Whether you are a company of one or have hundreds of employees, we have the experience and knowledge to fix your problems and find the right solutions for your business as it grows. We are a trustworthy tech support company who you can rely on for transparency, clear communication and high standards of customer care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Call Ref: 37808

Ashley was friendly and professional in his approach to dealing with my issue. After trying a couple of solutions that didn’t work, he found the solution and fixed the problem.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

I genuinely don't know how I would…

I genuinely don't know how I would manage without them. Blucando is an absolute lifesaver for someone like me.

They have made my life and work so much easier and more efficient. It's reassuring to know that they are always there to lend a helping hand, no matter how trivial my questions may be. (And there are a lot of them.)

They come back to me within a couple of hours and the problem is fixed within a matter of minutes. For business owners who want a reliable and friendly team to help them, blucando is for you!

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. I was concerned that my son's laptop had been infected with malware. Bluecando took it in and cleaned it. They explained what the options were and kept me informed of their progress. I would highly recommend their service, no matter how big or small the issue.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and Fast

Very helpful and fast service provided by blucando. The support team helps in providing solutions easily and I find it easier to communicate with them. Recommended to every company for fulling your IT needs and requirements.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service as usual

I had an issue with new router. The company who provided the router were being very unhelpful so I rang Charlie at Blucando and he came in the next working day to sort everything else.
If you have any I.T issues, this is the company to go to.
Absolutely 1st class as always.
Thanks
Paul
Redan Print, Egham

July 10, 2023
Unprompted review
Blucando logo

Reply from Blucando

Thanks for the feedback Paul. Glad we could help.

Rated 5 out of 5 stars

Superb, resonsive and effective support

Responsive, supportive and really good customer service - I appreciated the support that both Nicholas and Chris gave - and Chris was invaluable in playing "Whack A Mole" to ensure that my problem was resolved.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Contacted them regarding sign-in…

Contacted them regarding sign-in issues. Prompt response from Charlie van Oeffelen. He had a great telephone manner and understanding of my issue.
Logged in quickly and watching him work through the issue to the solution was an eye opener, very good, quick and obviously knows his stuff. Very diagnostic in his approach compared to my experience with other IT companies.
Nice chap to. Highly recommended.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Wouldn't trust anyone else

Both Bens (Ben Squared) and the rest of the team have been fantastic. Patient, determined, skilled and super helpful.

I wouldn't trust my business with anyone else.

January 18, 2023
Unprompted review
Blucando logo

Reply from Blucando

It is a please working with you. We have passed your kind words on to the two Bens!

Rated 5 out of 5 stars

Amazing service

Amazing service. Very professional and solution orientated. Had my WiFi upgraded with 3 Ubiquiti U6-Lite UniFi WiFi 6 PoE Access Point's. Signal has greatly improved. My outside Ring camara's are working now much better too. The whole experience from initial assessment to installation done by Mark Harrison has been a breeze. Price/Quality of the service is competitive. Very happy!

August 8, 2022
Unprompted review
Blucando logo

Reply from Blucando

We've passed on your kind words to Mark. Thanks again for choosing Blucando.

Rated 5 out of 5 stars

Brian was very professional

Brian was very professional, polite and knew what he was talking about. Everything is still working well

July 29, 2022
Unprompted review
Blucando logo

Reply from Blucando

Thanks for your feedback Marian. We've enjoyed working with you also.

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