Blue de Gênes Reviews 358

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Just bought Teo Scacco Chinos. Excellent finish and beautiful material. Elegant and subtle details are making the pants unique. Unfortunately not my cut as they are quite narrow at the calf but it doe... See more

Rated 5 out of 5 stars

I recently bought a pair of Vinci XHI-5 and received them a few days later at my home in the US via DHL. The jeans are outstanding in terms of quality , attention to details and fit. They are a coll... See more

Company replied

Rated 5 out of 5 stars

Great Service and Fast Delievery. The product is excellent and I specially liked the small details that you added like the blue de genes-branded envelope, the postcard and the personal "thank you"-no... See more

Company replied

Rated 5 out of 5 stars

Well, the jeans are great...but I already knew. I received the package in 4 days (plus one weekend which are not take in consideration), which also is amazing take in consideration they send it to th... See more

Company details

  1. Men's Clothing Store
  2. Jeans Shop

Written by the company

Blue de Gênes is a denim brand with an authentic look, a strong identity and a design that will last for several years. We are always looking for the right balance between fashion and heritage. To do our designs justice, we source quality materials from around the world, add a sense of craftsmanship and use traditional techniques of making clothes. We do so to honour the story behind blue jeans.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

358 reviews

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Rated 1 out of 5 stars

Very bad customer experience

Bought olive green jeans from classic Kontpr retailer in Germany. The fabric had some failure as the right pocket had after 7 months a hole so that it could not be used. Also the looks on the front side was very used. Nothing I have experienced with other jeans brands. I complained to both blie de genes directly (could not help they say) and the retailer (sent the jeans tjere and they claimed it is not a fabric failure but my own fault). Very bad customer experience overall, which is a pity as I otherwise liked the cuts and jeans. Never again.

April 20, 2023
Unprompted review
Blue de Gênes logo

Reply from Blue de Gênes

Dear Marcus. The claim should always be made where the product was bought. We have to trust that the retailers assess the products and claims correctly.

Rated 5 out of 5 stars

TOP in all steps

From order over communication until to delivery, TOP!
And the pants are how I know it from Blue de Genes.
Thank you!!

May 20, 2022
Rated 4 out of 5 stars

Beautiful website with potential for improvement

Finally, a webpage where all the current Blue de Genes models can be found, and directly from the manufacturer. The delivery time of 5-7 days is still ok, but the restriction to one delivery service is rather unfortunate, because this specific delivery service is not always reliable.
Definitely bad are the return options: there is apparently no free return, but with the said delivery service there is a charge of 12.68 euros. Alternatives are needed here!

May 17, 2022
Rated 5 out of 5 stars

Great brand

Great brand which is not available enough in The Netherland.
For the future hopefully also leather jackets.

April 14, 2022

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