Blue Bar Industries Reviews 645

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent company to deal with. Great customer service with great pricing. Have used several times and will continue to buy from them.

Rated 5 out of 5 stars

This is my first time ordering from Blue Bar and picked them after comparing a bunch of different retailers of similar items. Order process was smooth and delivery was fast. Free shipping is an extra... See more

Rated 4 out of 5 stars

Only downside is that they use couriers please hopeless, left instructions posted on my front door for it to be placed no more than 15 m away (for it to be safe) but instructions ignored left in open... See more

Rated 5 out of 5 stars

Goods were received in New Zealand in a timely manner. Well packaged. Good communication. I apologise for missing the deadline to provide Trademe feedback - I'm only just opening the contents of th... See more

Company details

  1. Auto Accessories Wholesaler

Written by the company

Local 12 volt Automotive accessories and tool store. All you need if wiring in a duel battery system, running power to your camper or caravan or chasing 12 volt leads and adaptors for your next camping trip. Also stocking leading brand automotive tools like Toledo, SP Tools, Knipex, Stahlwille, Ko-Ken, Estwing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Rated 5 out of 5 stars

Communication

Communication from the company was a+. Replied to a question very quickly, allowing me to order the correct item, and received it before a trip.

January 18, 2023
Rated 5 out of 5 stars

Prices and service all good.

Price of my item was very competitive. Delivery was ridiculously quick. I received no notifications of expected delivery etc. (due aparently to a "computer issue") but my call to them was returned quickly and a pleasant conversation was had whilst delivery details were confirmed.
I will have no hesitation in using Blue bar Industries again.

February 1, 2023
Rated 3 out of 5 stars

Amateurish

After not receiving an email confirmation of my order I rang them. I get this girl who said it was being packed. So what? Where's my email?
So I send an email requesting the order confirmation and another once it's sent, like their website says. But nothing again!
So I end up calling again a few days later and they send the tax invoice.
Like herding cats!

January 26, 2023
Blue Bar Industries logo

Reply from Blue Bar Industries

Thanks for the message.. Our website sends out automated emails once the tracking is added.. The fact that you rang and requested another email to be sent, which I am sure we would have done as this is a normal process when requested and you didn't receive it either that it may be a problem at your end with the email server? I guess its easier to blame everything else other then look at the whole picture..
Thanks for the order though..

Rated 5 out of 5 stars

Great service

Great service. Happy to modify an item (cables) listed on TradeMe and parcel was posted the same day. Very happy. Great quality

January 31, 2023
Rated 2 out of 5 stars

Not up to the quality

The quality of Klein 1006 crimpers is not good. Makes me wonder if this is an original product. I have got Klein 1005 crimpers as well and they are perfect.
Issues are:
1) The cutter is blunt and ineffective.
2) The grip material as compared to K1005 is not the same quality. K1005 grip is thicker and plush and comfortable. This one is a pain.

==========UPDATE 03-Feb-2023=============
I tried contacting you guys using the form on your website but to no avail. This review is not a reflection on the service that have provided but the product. Please let me know the email that can get me a response.
========================================

February 1, 2023
Blue Bar Industries logo

Reply from Blue Bar Industries

Hi Samir.. These are certainly genuine Klein crimpers, we don't sell copies of products..
If you had a problem with them all you had to do was contact us and we would have been more then happy to sort it out for you..

Rated 5 out of 5 stars

Great service

Still waiting on delivery
Hopefully not to much longer
Fingers crossed
But great customer service
Will definitely buy from again in the future
Super friendly and nice to deal with

January 15, 2023

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