Item purchased and paid for but nothing sent. Tried emailing and making contact but absolutely no response from Blueberry Milk. Avoid this company otherwise you will loose your money.
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See what reviewers are saying
Excellent service, really straight forward website, amazing sale items, pretty jewellery and fairly inexpensive for cute accessories ! Jewellery I ordered came packaged and presented really nicely in... See more
Company replied
Ordered the green balance hoops and another necklace which ended up being out of stock. They emailed me about it and offered for me to choose another necklace, even if it was more than the one I origi... See more
I hadn't ordered from blueberry milk before so didn't know what to expect. However, I absolutely love my new necklace - looks even better in person. I will 100% be recommending this shop to my friends... See more
Company details
Written by the company
Groovy accessories for bright babes.
Contact info
United Kingdom
- Enquiries@blueberrymilk.co.uk
- blueberrymilk.co.uk
3.9
Great
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Quick shipping
Quick shipping, high quality ring in a lovely packaged box!
May 13, 2022
Unprompted review
Excellent service
Excellent service. Was a bit worried about the sizes as not ordered before but it fits lovely. Really pretty ring !
May 11, 2022
Amazingly cute ring
I ordered the rainbow hearts ring and its a beautiful ring. The delivery was quick and I received updates along the way. I will definitely be using Blueberry Milk again.
May 4, 2022
Fast delivery and very good quality
April 30, 2022
Unprompted review
Brilliant Service
Brilliant Service - I ordered the Rainbow ring - unfortunately I ordered the wrong size. Returned and replaced without a problem. Beautiful pretty ring.
April 28, 2022
Extremely pleased
Amazing level of service and very quick delivery time. Would 100% buy from this store again
April 27, 2022
Amazing
ordered 2 rings, one for me and a matching one for my older sister, arrived quickly and in beautiful quality, 100% will be ordering from here again
April 26, 2022
Love the products
Love the products, they were resonable price and the ring is a stament piece that I am here for.
April 19, 2022
Reply from Blueberry Milk
Hi Roisin!
Thankyou so much for your kind review!
Is there anything we could have done to improve your experience to a 5* one?
We’re always looking for ways to improve and offer the best possible service to our customers!
We look forward to hearing back from you :)
Sophia
Blueberry Milk
⭐️ Amazing company, great service ⭐️
I bought one of the very popular multicoloured heart rings, it took me a while to be able to get my hands on one due to demand and I sent a message via Instagram asking if they would have more in stock, I got a response straight away saying they would soon and was even offered to be sent a message when they were in stock! Super helpful! I ordered one as soon as I got the message and it arrived promptly and well packaged! I love the ring and would recommend this company to anyone! Got my eyes on my next purchase already 😊 Jade x
April 19, 2022
Unprompted review
Beautiful necklace and amazing quality
Beautiful necklace and amazing quality. Will definitely be buying from you again. 5*
April 15, 2022
Reply from Blueberry Milk
Hi Charlotte!
We are so happy you love your necklace! Thank you so much for your order and wonderful review!
Sophia
Blueberry Milk <3
Super cute packaging
Super cute packaging. Arrived really quickly. Lovely pair of earrings, just what I was looking for. 😊
April 14, 2022
Unprompted review
Rainbow ring
Speedy delivery and the ring is just gorgeous- I’ve had so many compliments already!
April 7, 2022
Reply from Blueberry Milk
Hi Hannah!
That’s amazing to hear, we’re so glad you’re loving your new ring!
Thanks so much,
Sophia
Blueberry Milk <3
Reply from Blueberry Milk
Hi Janet!
So sorry to hear you’ve managed to hurt yourself, we really hope you recover soon!
As clearly shown on the website, the ring is of a square cut and like anything with sharp corners has potential to do this if caught on your face at the wrong angle.
As for the ring being yellow it is clearly stated on the website the ring is 18ct gold plated which means the plating is made from 75% gold and 25% alloys, this accounts for the yellow gold colour, our prices and website clearly show that the item is not filled or white gold which would be a much paler colour.
Unfortunately we don’t see these complaints as grounds for a return or refund as the accident could have happened with any ring or object of similar shape if caught on skin, and as for material quality it is all clearly stated before moment of purchase.
Other than the injury you have sustained, Do you have any constructive criticism that we can use to help improve our customer experience given the 2 star rating?
As a small business we work hard to ensure a true reflection of our brand through reviews and are unsure on why we have merited a 2 star review on this occasion.
Thanks so much,
Sophia
Blueberry Milk
Pretty designs and ok prices
Pretty designs and ok prices! I bought one of the gold plated rings which after 1 week of wear has started to chip away and the gold is rubbing off already which is a shame. Other than that, happy with my earrings and hair clips :-)
April 4, 2022
Reply from Blueberry Milk
Hi Guoste,
We are so sorry to hear there’s a fault with the plating on the ring!
Our jewellery is finished to a very high standard and with our quality control practices we hate to miss things like this, as we do have strict policies to make sure this does not happen. We’re so sorry this one slipped through! The plating should absolutely not be doing this after one week.
Could you please email us at enquiries@blueberrymilk.co.uk with images of the fault so we can look into this and replace this for you, or offer a full refund of the ring upon inspection of the images.
Thanks so much for your review, we’re so glad that you are happy with your other purchases!
Sophia
Blueberry Milk
Fantastic service from start to finish
Fantastic service from start to finish. Jewellery was beautiful, my daughter was very happy. definitely be ordering with u again.
March 28, 2022
Beautiful product and packaging
Beautiful product and packaging. Fast delivery! Lovely gift for my friend.
March 18, 2022
Cute jewellery, great customer service :)
Ordered the green balance hoops and another necklace which ended up being out of stock. They emailed me about it and offered for me to choose another necklace, even if it was more than the one I originally chose. Delivery was super fast. Unfortunately the piece that goes into your ear on the earring broke a few days after wearing, I contacted them and they sent me a replacement straight away. Great customer service. Happy with my jewellery, I would order again! :) x
March 16, 2022
Unprompted review
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