Blueberry Travels Reviews 

353
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

SCAM ONLINE HOILDAY TRAVEL COMPANY WE LOST ALL OF OUR HOLIDAY MONEY NO COMPESATION,NO APPOLOGY. MENTAL HEALTH HAS BEEN AFFECTED PLEASE PLEASE PLEASE DO NOT BOOK WITH THIS TERRIBLE ONLINE HOLIDAY... See more

Rated 1 out of 5 stars

Absolute shambles. Initial process was very promising but they failed to deliver our holiday. Only reason we found out was calling the airline company to find out we were never booked on the fligh... See more

Rated 1 out of 5 stars

**Warning** DO NOT USE £1000s out of pocket for a promised dream trip to Thailand. Went through courts, CCJs and debt recovery company to claim back some money but they have now stopped payments w... See more

Rated 5 out of 5 stars

Another fantastic holiday booked through blueberry travel. My travel agent Justin was 110% supportive, knew what I wanted & went above & beyond to find our perfect holiday. I’m a complete nightmare... See more

Company replied

Company details

  1. Travel Agency
  2. Flights Search Site
  3. Holiday Accommodation Service
  4. Travel Aggregator

Written by the company

Blueberry Travels is an ATOL-bonded company and we excel in providing lowest fares for Flights, Holidays, Tour packages, Business travel, Honeymoon packages, Car hire, and Visa assistance. We aim to offer our customers simple and impartial advice. Booking with us is the most convenient way to create a holiday that you can be rest assured will suit you, without the big price tag. All you have to do is ring us and our travel advisers will take care of the rest. Many of the traditional big brand operators don't have the flexibility we do, because we're independent. This means we can find you cheap flights and get you into places that give us special deals, or upgrades. There are no middlemen, so we always pass the savings on to you.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

353 reviews

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2.3

All reviews

(353)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Our first experience with Blueberry Travel was first class! Eddie dealt with our holiday booking from start to finish, he replied to all our questions, queries and messages promptly and efficiently, dealing with all our travel forms and checking in, making our holiday perfect and stress free. Would highly recommend Blueberry Travel 👍👍👍

March 1, 2022
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Reply from Blueberry Travels

Dear Susan,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Justin Samantha and James were…

Justin Samantha and James were absolutely fantastic the communication and organising of my trip has been great.. even on holiday were happy to help 24hrs

February 22, 2022
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Reply from Blueberry Travels

Dear Jonathan,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Don’t hesitate to book with Blueberry…

Don’t hesitate to book with Blueberry Travel. So far I have had amazing customer service from James, he went above and beyond to meet my price range for my honeymoon to the Maldives. Extremely great full to have found this travel agency, and of course James. Myself and my partner are thrilled to have now booked our dream honeymoon with these guys, Don’t look anywhere else to book your vacation!! Massive thanks again to James for putting up with my 101 questions… lol!!

February 19, 2022
Unprompted review
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Reply from Blueberry Travels

Dear Caitlin,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Book with confidence!

Book with confidence!
We booked our holiday to the Maldives with blueberry travels, from start to end these guys can’t do enough to help. The whole experience was made easy and memorable by James and his team.. and we wouldn’t hesitate to use Blueberry Travels next time we book a holiday

February 3, 2022
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Reply from Blueberry Travels

Dear Steve,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Excellent Service

We have recently returned from the Maldives after booking through Blueberry Travels.

The service we have received has been outstanding. James who was available by phone right up to us boarding our flight at 9.30pm on a Sunday evening. He then even messaged us to make sure we had arrived safely in the Maldives and we were happy with everything.

Blueberry Travels took care of everything, from start to finish, they have been amazing. We will certainly book with them again and would not hesitate in passing their details to friends and family.

Thank you James, our holiday to the Maldives was absolute paradise and we did not worry about anything because you took care of everything possible.

January 30, 2022
Unprompted review
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Reply from Blueberry Travels

Dear Jeni,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

A Maldivian heaven on earth made possible by Blueberry Travels

As we come towards the end of our dream holiday to Sun Siyam World there are just many plus points to mention. This island resort is heaven in earth, quiet (even when almost fully booked) with the most obliging and kind staff you could hope for to look after your every need.
All this has been made possible in a completely stress free way, even in these covid travel times, by the expertise, efficiency and value for money provided by Blueberry Travels. We give it 12 out of 10!!

January 28, 2022
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Reply from Blueberry Travels

Dear Peter,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

The entire process was absolutely…

The entire process was absolutely fantastic. From start to finish Alex patiently took me through all the pros and cons and in no time I received the package I wanted. Alex was amazing throughout and very professional. We are also planning a trip to South Africa and i would definitely go through Blueberry Travels and Alex. Definitely will recommend to all my family and friends.

January 27, 2022
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Reply from Blueberry Travels

Dear Debbie,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

AMAZING

AMAZING
I cannot fault this company in anyway whatsoever from the beginning to making changes as we went along to create the perfect holiday.
They took charge of nearly everything and made the whole process smooth.
Will I be using them again ? ABSOLUTELY
Well done and a huge extra thanks to Ryan and James
2023 already underway

January 26, 2022
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Reply from Blueberry Travels

Dear Teresa,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Amazing service they make sure they'll…

Amazing service they make sure they'll meet ur needs, I meet a gentleman called Alex his so Amazing with services that provide.I will recommend the service to all friends and family 👪 Bravo Alex 👏

January 26, 2022
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Reply from Blueberry Travels

Dear Janet,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Pre-Departure Review…..5* service

Pre-Departure Review…..5* service from the word go. Justin and Jerry have been ever so helpful and always at the end of a phone/message if needed. Will definitely be using Blueberry Travel again. Thanks for making it so relaxed and easy to book.

January 20, 2022
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Reply from Blueberry Travels

Dear Tonia,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Really good experience

A great big thank you to Eddie for booking our holiday to the Maldives great all round experience and hope to book more memories with you and your company , from start of asking about this till getting it booked was a great , friendly and easy experience thanks again Eddie your a star

January 19, 2022
Unprompted review
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Reply from Blueberry Travels

Dear Robert,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Great experience

Theses guys are so easy to deal with and the travel to the Maldives haves been unreal.. thank you so much ☺️

January 19, 2022
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Reply from Blueberry Travels

Dear Mallon,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

It’s first time I try blueberry travel…

It’s first time I try blueberry travel and I’m very very happy with everyone special with James
I just want to say thank you very much 👍

January 13, 2022
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Reply from Blueberry Travels

Dear Florenx,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Top agent

I can't thank Justin enough. Been really helpful, when ever I needed,he was always there to help.
Been offered a upgrade, which was very nice.
Would recommend to anyone.10+++

January 13, 2022
Unprompted review
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Reply from Blueberry Travels

Dear Anna,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Had an excellent experience dealing…

Had an excellent experience dealing with the agent Alex Xavier. He worked so hard all day to find us the perfect deal and he delivered and kept us informed at all times.

January 11, 2022
Unprompted review
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Reply from Blueberry Travels

Dear Anna,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Great organisational skills very…

Great organisational skills very efficient and good value

January 4, 2022
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Reply from Blueberry Travels

Dear Andrew,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

Excellent organisational skills

Excellent organisational skills. Would highly recommended for service and good value

January 4, 2022
Unprompted review
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Reply from Blueberry Travels

Dear Sir,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 5 out of 5 stars

All I can say is a massive thank you to…

All I can say is a massive thank you to James and the team! Honestly, these guys did everything for us from rebooking the holidays 4 times since christmas 2020 to now. Did all of our paperwork, helped with all the covid stuff. As you can imagine travel trhough pandemic is a mission, but these guys made sure our holiday was a hassle and stress free vacation!
Always so helpful and throughout the whole holiday whilst in MALDIVES kept in touch to ask if everything is ok.
Honestly, in the matter of minutes I receive the help and advise I needed.
Very informative, very helpful and friendly!
Our holiday was the dream you can only dream of!
So thank you so much and we will be booking with you again soon !!!

December 31, 2021
Unprompted review
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Reply from Blueberry Travels

Dear Simona,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

Rated 1 out of 5 stars

This was not exactly a holiday that I…

This was not exactly a holiday that I anticipated infact more like holiday from hell. I met Blueberry Travels in August 2020 and decided to book a holiday to Maldives but unfortunately we had to cancel it due to Maldives put into red list.

I then rebook this holiday for October 2021 with James and his team. They have come across initially very nice however, I do call them time to time to keep in touch but never actually get a call back from them. So we went to Maldives and as soon as we arrive there we have been loaded with fined due excess baggage luggage allowances. We have been told by BA that we can carry up to 23kg of suitcase per person however when we arrived in Maldives according to charter flight TMA we can only carry 20kg hence we had to pay a fine. Next the local charter flight was delayed by 2 hours and to make matters worse from bad to worse even though we paid the baggage allowances out luggage as were left over by the TMA due to weight restrictions. This is all happened due to Blueberry Travels lack information hence we paid the fine. So after all that the luggage did came to us 8pm the same day and we were any clothes without it since 1pm. After I called Blueberry I didn’t get any assurances what so ever infact asked me to contact my insurance services to claim the excess luggage fee.

James and his team did nothing to solve the problem as we also found out the resort is only 80% ready and looks nothing what it was advertised or sent the pictures! We then contact the resort representatives and also the resort manager. They were amazingly helpful and organised a boat to see the nearby island to see whether we liked their property. However there were no private pool hence we went against it as we paid for the pool.

I also noticed that after having numerous conversations with James I didn’t get any positive vibes for him and also noticed he was swearing in the phone as he was quite angry with the resort. I found him extremely unprofessional and not helpful.

We had to have number of meetings with the resort manager to show us other properties and we had to change property with the good help of the resort manager but nothing to do with Blueberry Travels! They actually never send anyone to resort to check the condition of it before they send out their costomers! I also asked the resort manager and never recalled their name or existence.

So on our return we asked to complete the passenger locator form with IMUGA download to Maldivian website plus online checking however? There’s a guy called Justin who appeared to be helpful but when I ended most he never returned back and we had to sit down and do all the paperwork by ourselves with also once again help of the resort representatives!

This is all on all a worse kind of holiday experience I had not to mention the type of holiday makers we we encountered!

I would never use Blueberry Travels again as they do not have any knowledge of what we wanted and sold us a holiday. Just be mindful of it next time you book any holidays with them!!

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

Blueberry Travels - Professional, Stress-Free

Writing this review from beautiful, sunny Phuket.

Organising a holiday during a pandemic is far from straightforward and we had lots of reservations going ahead with it, but we're so glad we did!

James was phenomenal, he was so patient with us and took the time to answer all of our questions and he also kept finding lots of options for us until we found exactly what we were looking for (even though it was quite late when we called!)

Even when there was a small hiccup (one of the hotels had decided that we could not go straight there from the airport despite being SHA+...!) James was fantastic at re-assuring us and, crucially, got it sorted immediately for us.

James was very honest and upfront about all the costs involved, and the fees were all very reasonable.

Eddie and Alex were also fantastic, calling us up to keep us informed and to make sure that we had everything ready.

I can't recommend Blueberry travels team and especially James highly enough.

December 20, 2021
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Reply from Blueberry Travels

Dear Mr. Tarjomani,

Thanks for your feedback. We appreciate you taking out time and sharing your experience. Feel free to reach out to our customer support if you need any further assistance.

Enjoy your trip and look forward to working with you again in future.

Regards,
Blueberry Travels

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