Bluebird Care - St Albans Reviews 5

TrustScore 4 out of 5

4.1

13 Parkway, Porters Wood, AL3 6PA St Albans, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Everyone we have met from Bluebird has given me exemplary care and helped me with my necessary needs as well as I could have hoped 🙂🙂

Rated 5 out of 5 stars

The St Albans bluebird supported my uncle, god rest his soul and they really treated him with kindness. After his Dementia, I struggled to visit due to the distance I live and he really struggled to m... See more

Rated 5 out of 5 stars

Bluebird Care were excellent, they came to the house morning and evening for several months to help my wife who has physical and visual disabilities while I was recovering from surgery. The Ladies we... See more

Company replied

Rated 5 out of 5 stars

From the start of our experience, everyone at Bluebird Care, both management and domiciliary care workers demonstrated kindness, compassion and professionalism. They understood our needs and made the... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - St Albans

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 13 Parkway, Porters Wood, AL3 6PA, St Albans, England, United Kingdom

  • 01727261000

4.1

Great

TrustScore 4 out of 5

5 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

The St Albans bluebird helped my uncle

The St Albans bluebird supported my uncle, god rest his soul and they really treated him with kindness. After his Dementia, I struggled to visit due to the distance I live and he really struggled to manage. The Bluebird team were magic and always willing to help. I didn't meet many of the carers but the ones I met were brilliant. For me the important part was the honesty and information the office team provided so I didn't have to worry. Just wanted to say a big thankyou for making it so easy.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Ladies

Bluebird Care were excellent, they came to the house morning and evening for several months to help my wife who has physical and visual disabilities while I was recovering from surgery. The Ladies were caring, considerate and very helpful. They were smart in their uniforms and were cheerful and positive. We always looked forward to their visits. John.

July 1, 2024
Bluebird Care - St Albans logo

Reply from Bluebird Care - St Albans

Hi John Ball, thank so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well! Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

Blue Bird Care - professional, caring and compassionate

From the start of our experience, everyone at Bluebird Care, both management and domiciliary care workers demonstrated kindness, compassion and professionalism. They understood our needs and made the process as easy as possible. They always listened and if we needed to change anything they acted on it immediately. If we needed to speak to them, they were always available and gave their time to listen and talk. The care workers were always energetic, cheerful and kind and nothing was too much trouble. Blue Bird Care provides a bespoke service and we felt that they genuinely cared. The care note daily updates are particularly useful in checking on how your loved one is doing.

August 5, 2024
Bluebird Care - St Albans logo

Reply from Bluebird Care - St Albans

Hello Laura, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!

Rated 5 out of 5 stars

Very professional and sympathetic…

Very professional and sympathetic service.

July 8, 2024
Bluebird Care - St Albans logo

Reply from Bluebird Care - St Albans

Hi, thank so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!

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