BlueCotton Reviews 

1,506
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast turnaround times and the extremely helpful customer support team that guides them through every step of ordering. People consistently note that the custom products, apparel selection, and overall print quality easily exceed their expectations year after year for various events. However, some people mentioned occasional issues with print quality, such as pixelated images or unexpected printing methods used without prior consultation during production. A few reviewers also experienced challenges regarding confusing ordering processes for certain items, sizing clarity, or communication gaps before final proof approvals.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, perfect printing, and outstanding... See more

Quality

People report positive experiences with quality, highlighting outstanding design prints, great apparel, and... See more

Order

Customers had positive experiences with order, highlighting smooth and easy processes, helpful... See more

Service

Reviewers highlight positive aspects of service, frequently praising fast responses, helpful staff, and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting quick response times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The designing tools are continually improving and are now enhanced with AI. Quality of shirts is excellent. The quality of the design prints is also outstanding. If there is any issue with replicating... See more

Company replied

Rated 5 out of 5 stars

First order (Custom S508 Port Authority Short Sleeve Easy Care Shirt). Quality shirt, though the sizes run a little large. Fast responses when requesting small adjustments during design proofing. Woul... See more

Company replied

Rated 5 out of 5 stars

"Blue Cotton Shirt Co. gave me a great experience from start to finish. Quality shirts, smooth ordering, and fast, friendly service. I'll definitely be back and highly recommend them."... See more

Company replied

Rated 5 out of 5 stars

The design process was so easy, the website is clean, easy to use and explains everything so well! Their shipping times and updates were great, and the shirts that we had done for my daughters wedding... See more

Company replied



Company details

  1. Clothing Store
  2. also in
  3. Custom T-Shirt Store
  4. Printed Clothing Store
  5. Screen Printer

Written by the company

4 delivery options • 30+ years of experience • Quality guaranteed


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,506)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Team!

Simple, accurate, speedy. The team was great and we received everything that we needed quickly!

February 13, 2026
BlueCotton logo

Reply from BlueCotton

Hi Aaron,
Thank you so much for your review! We aim to get your order just right and get it to you as fast as possible!

Rated 5 out of 5 stars

Nearly 20 years of consistently amazing design, products, and service

I have been ordering from BlueCotton periodically for about 20 years. All of my orders have been large bulk t-shirt or sweatshirt orders for different groups or events. The quality of their work has lasted the test of time. I am currently wearing a sweatshirt printed 11 years ago and it still looks great! I have always received caring and personalized service. Because I am old school and because working with them so long ago, I have trouble utilizing all the cool new web based design features that most people love. They still work with me in analog! I can submit my own art, with my ideas, and together we can my vision come to life. Real graphic designers, real professionals who love their craft. In all the years and in all the projects I have worked with them, I have only ever had one run that featured a defect in the print. They could have argued or somehow made it my fault like I know others have experienced with other companies, but BlueCotton stands by their product. They remade the shirts and had them ready the next day. I am proud to have seen this small, local outfit grow and expand into what it is today! I will always be a customer at BlueCotton.

February 26, 2026
Unprompted review
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Reply from BlueCotton

Hey April,
Thank you so much for your review! We appreciate your continued business over the years and look forward to continuing to exceed all expectations!

Rated 5 out of 5 stars

Custom Event T-Shirts

For the past nine years, Blue Cotton has created the event t-shirts for Night to Shine hosted by Life Community Church in Owensboro, and we couldn’t be more grateful for their partnership!

Their quality is always outstanding — the shirts look amazing, feel great, and hold up beautifully year after year. Beyond the product itself, their customer service is truly exceptional. The team is responsive, helpful, and consistently goes above and beyond to make sure every detail is just right.

What means the most to us is their continued willingness to invest in and support small local communities like ours across the U.S. Their partnership has helped make Night to Shine extra special for so many people over the years.

We highly recommend Blue Cotton to anyone looking for top-notch quality and a company that genuinely cares about the communities they serve!

January 25, 2026
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Reply from BlueCotton

Hi Kerri!
Thank you so much for your review! We always love supporting local community events! We look forward to your order every year!

Rated 5 out of 5 stars

As always a great experience.

As always, Becca and Avery went the extra mile to make sure our printed t-shirts just what we wanted! Production, shipping, and delivery were lightening fast.

Great job, guys!

January 31, 2026
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Reply from BlueCotton

Hi Matt,
Thank you so much for your review! We're so glad the shirts turned out just like you wanted!

Rated 5 out of 5 stars

Special orders don’t upset BC!

We had to start and stop our order details several times and BC reps/designers Becca and Eric kindly accommodated all change requests. We’re very pleased with shirts and will try to be a bit my organized next time.

February 9, 2026
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Reply from BlueCotton

Hey Denise,
Thank you so much for your review! We're so glad we were able to get your order just right before producing it and shipping it out to you! We can't wait for your next order!

Rated 5 out of 5 stars

Fast service

Fast service. Easy to upload artwork and interface was easy to use.

January 17, 2026
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Reply from BlueCotton

Hey Christopher,
Thanks so much for your review. We do our best to make the process as easy and quick as possible for our customers!

Rated 4 out of 5 stars

Quick and Easy Custom Shirts with no Hassles

Your website was easy to navigate and great selection of different tshirt styles and materials. I liked being able to visually see my design on the shirt during ordering to see placement and sizing, which did accurately match the finished product. The communication between submission and getting a proof could be improved just so that I know the design was received and will be reviewed before production starts.

January 12, 2026
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Reply from BlueCotton

Hi Daniel,
Thanks so much for your feedback. Our art team reviews every order before we send it to our production team! We only send out proofs if the art team sees an issue or if one is requested in the special instructions box. We're glad you liked the shirts and glad you liked the website!

Rated 5 out of 5 stars

We had a great experience with Blue…

We had a great experience with Blue Cotton! Brittany handled our orders very professionally, communicated clearly and got our orders delivered in a timely manner. Everything turned out as expected! Highly recommend Blue Cotton!

January 11, 2026
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Reply from BlueCotton

Hey Jamie,
Thank you so much for your review! Brittany does an awesome job and we're so glad you loved all your promo items! We can't wait for your next order!

Rated 5 out of 5 stars

Ben Davis is great to work with and the…

Ben Davis is great to work with and the turn around time is very fast

January 2, 2026
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Reply from BlueCotton

Hey Alaina,
Thank you so much for your review! Ben is awesome! We're so glad we could help you with your merch and get it to you quickly!

Rated 4 out of 5 stars

The product is great

The product is great . Communication with ordering was off in the beginning but we got back on track and was delivered as promised by Christmas .

December 27, 2025
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Reply from BlueCotton

Hey Carol,
Thanks for your review! I apologize that the proof we sent over was not seen quickly, but we are glad you were able to get those before Christmas and the shirts and hats turned out great!

Rated 5 out of 5 stars

Excellent work!

I designed this t-shirt myself.
I got exactly what I wanted. Excellent quality. Fast delivery.

December 28, 2025
BlueCotton logo

Reply from BlueCotton

Hi Sebastian,
Thanks for sending over pictures of your shirts! We're so glad you liked them!

Rated 5 out of 5 stars

EXACTLY WHAT I EXPECTED

EXACTLY WHAT WE EXPECTED!

November 23, 2025
BlueCotton logo

Reply from BlueCotton

Hi Deric,
We're so glad you liked your shirts and they were just like you expected! We can't wait for your next order.

Rated 5 out of 5 stars

BlueCotton is our go to for anything…

BlueCotton is our go to for anything branding related. They are extremely helpful with ideas, wonderful communicators, and their turn around time is awesome!! I would highly recommend anyone who is needing printing/embroidery to give BlueCotton a shot! You won't be disappointed.

December 24, 2025
BlueCotton logo

Reply from BlueCotton

Hey Alex,
Thanks so much for the review! We love seeing all your cool designs come through our shop. We appreciate your business and can't wait to see what you all come up with next!

Rated 5 out of 5 stars

Quality Experience All the Way

The designing tools are continually improving and are now enhanced with AI. Quality of shirts is excellent. The quality of the design prints is also outstanding. If there is any issue with replicating the designs exactly, the BlueCotton team is quick to reach out with very helpful suggestions. The customer service is prompt and friendly. Shout out to Gracie for her help on this most recent batch of shirts. BlueCotton is my "go to" vendor for custom tees to celebrate work, family and friends' events.

December 20, 2025
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Reply from BlueCotton

Hey Keith,
Thank you so much for trusting us with your custom apparel! We are always striving to improve both our website and processes to ensure our customers are taken care of. Gracie is great at taking care of our customers! We can't wait to work on your next order!

Rated 5 out of 5 stars

Great experience

Great experience. I needed a quick turn on a t-shirt for a holiday gift and was able to design and get it shipped within 48 hours.

December 15, 2025
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Reply from BlueCotton

Hey Dana,
We're glad you liked the shirts. Our Shirts in a Day service can get you t-shirts on a tight turn for any t-shirt emergency!

Rated 5 out of 5 stars

Blue Cotton Excellence

The process was efficient, the communication was consistent and the delivered product was fantastic. Becca Cleven and Avery Shobe were terrific to work with and I can't wait to work with them again soon.

December 21, 2025
BlueCotton logo

Reply from BlueCotton

Hey Roger,
We appreciate your review! We're glad you loved your shirts and the design! Avery and Becca are awesome to work with! We look forward to your next order!

Rated 5 out of 5 stars

Great Customer Service and quality…

Great Customer Service and quality custom sweatshirts!

December 20, 2025
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Reply from BlueCotton

Hey Ashley,
Your sweatshirts turned out great! We strive to have the best customer service around! We can't wait to help you on your next order!

Rated 5 out of 5 stars

Great experience

We had a great experience, Becca Cleven was so helpful from the beginning to the end of our order. i would highly recommend Becca-Blue Cotton to other campuses.
Our staff and students love their shirts!!
Thank you for everything and making our experience a positive one.

December 17, 2025
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Reply from BlueCotton

Thank you so much for your review! Becca is a rockstar on our sales team! We're so glad everyone loved the shirts! We can't wait for your next order!

Rated 5 out of 5 stars

Blue cotton is very dependable and has…

Blue cotton is very dependable and has high-quality products and their artist are very up-to-date and current with trends. I love them.

December 15, 2025
BlueCotton logo

Reply from BlueCotton

Hi John,
We have tons of great products to choose from and an awesome team to help you with anything you may need for your order!

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