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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the service to be excellent, quick, and efficient, often praising the smooth and easy process for obtaining licenses and completing legal work. Several people highlighted the speed of service, with some even receiving their licenses within a day or two, making it a trusted option for their business requirements. However, some people were dissatisfied with the service, citing significant delays in certificate issuance and unprofessional conduct. A few customers reported waiting weeks for renewals or experiencing prolonged issues, leading them to seek services elsewhere.

What people talk about most

Service

Customers had ambiguous experiences with service. While many reviewers praised the service as great, smooth,... See more

Based on these reviews

Rated 4 out of 5 stars

Bluedex is an outstanding legal tech company specialising in compliance services for businesses in India. Their platform makes legal registrations like FSSAI licenses incredibly straightforward and ef... See more

Rated 3 out of 5 stars

It's a good service but not fully honest,it's told me that in 2 days all the process done also license will be issued but it's taken almost 1 week. Little disappointed.


Company details

  1. Business and IT Consulting Agency
  2. Business Management Consultant

Written by the company

Bluedex is a modern LegalTech startup built to simplify legal and compliance services for individuals, startups, small businesses, and MSMEs across India. We combine technology, process automation, and expert support to make registrations and filings faster, more transparent, and less stressful for customers.


Contact info

3.6

Average

TrustScore 3.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I applied my Fassai and trade licence…

I applied my Fassai and trade licence at 20th may 2025, paid the amount as asked 2,970/-, shared all the details and till now it's almost been a year I didn't find any kinda update. They never called back or never solved the problem.

March 30, 2026
Unprompted review
Bluedex logo

Reply from Bluedex

We sincerely apologize for the inconvenience and frustration caused. This is not the experience we want any customer to have with Bluedex.

We understand your concern regarding your FSSAI and Trade Licence application submitted on 20 May 2025 and the payment of ₹2,970. A delay of this length without proper updates is unacceptable, and we regret the lack of communication from our side.

We request you to please share your registered mobile number, application details, or invoice/reference ID with us at the earliest so our support team can urgently investigate this matter and provide you with a proper resolution.

At Bluedex, we take such concerns seriously and are committed to resolving this as quickly as possible.

Regards,
Team Bluedex

Rated 1 out of 5 stars

UTTERLY UNPROFESSIONAL, The real rating is in minus!

I want to give stars in minus, my experience is so so bad with Bluedex. At first I contacted BLUEDEX, PUNE for FASSAI license, that happened smoothly, but unfortunately I had to close my business within a few months, so I contacted BLUEDEX, PUNE again to cancel my licenses this time FASSAI, Udyam, MSME,GST and Shop. The contact person was Himani, she promised me the work will be done within seven to ten days. It was 22 January, After multiple follow ups for more than a month, I got to know the guy who was assigned to my work Aman has not even started the work. On 26 th February when I asked for proof of work he sent me a screenshot where the "last login date was shown 12-09-25 (the date I got my FASSAI) and Surrender application date is 26-02-26", the day I asked for proof of work, which means before that day (26 th February) he didn't even started working. After seeing that an argument was obvious, so the guy Aman promised me to finish the work by the end of that day or refund my money,but he didn't! he took two days for FASSAI and Udyam, MSME cancellation submission. No work for GST and Shop. I myself raised the cancellation request for GST. Still shop licence cancellation request submission is pending, I even wrote to BLUEDEX directly, with all the screenshots but I received NO RESPONSE of that email. I have to repeatedly request Aman to finish my work but he is not doing it, on 25 th March when I asked him,he told me he will refund my money, "he will refund my money after three months of delay!!" Everything is a joke right? No value for people's time and money!!Who will compensate for the delay? So lastly he told me by last Friday (27-03-2026) he was supposed to finish the Shop licence cancellation work but again he didn't finish. Nobody is reachable except this utterly unprofessional Aman. Whom should I contact I don't know. They don't even respond to the e-mails. Though in the future I have business plans but I am never contacting BLUEDEX again for my licenses. Utterly Unprofessional people!! You take your customers for granted!!

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Maine 1200 rupees fssai license…

Maine 1200 rupees fssai license ragistration ke liye diye the lekin koi licence nahi mila upper se agency bale hamai hi pagal bol rahe the don't waste your money

March 27, 2026
Unprompted review
Bluedex logo

Reply from Bluedex

Dear Mamta ji,

We sincerely apologize for the inconvenience and disappointment you experienced. This is not the level of service Bluedex aims to provide.

We understand your concern regarding the FSSAI licence registration and the payment made by you. We regret the delay and the lack of proper support and communication from our side.

Please share your registered mobile number, payment details, or application reference with us so our team can urgently review the matter and assist you with a proper resolution on priority.

Your feedback is important to us, and we are committed to addressing this issue seriously.

Regards,
Team Bluedex

Rated 5 out of 5 stars

I applied for FSSAI certificate with…

I applied for FSSAI certificate with bluedex, their service was great and made it easier for me.
I recommend

March 9, 2026
Unprompted review
Bluedex logo

Reply from Bluedex

Dear AK's Grand Kitchen,

Thank you so much for your wonderful feedback and 5-star rating.

We’re glad to know that your FSSAI certification process with Bluedex was smooth and helpful. It means a lot to us that our service made the process easier for you.

Your recommendation truly motivates our team to keep delivering the best possible support to our clients.

Regards,
Team Bluedex

Rated 4 out of 5 stars

Good service

Bluedex is an outstanding legal tech company specialising in compliance services for businesses in India. Their platform makes legal registrations like FSSAI licenses incredibly straightforward and efficient.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Headline: Unprofessional service, significant delays, and data mismanagement.

Headline: Unprofessional service, significant delays, and data mismanagement.
​Review:
I engaged Bluedex for an FSSAI registration on January 19th 2026. My experience was highly unsatisfactory:
​Misinformation: I was repeatedly told my application was "in processing," while the official FSSAI portal showed it had been "Reverted to FBO" for weeks.
​Access Control: The agency registered the application using their own contact details instead of mine. Despite multiple requests, they refused to share the login credentials for my own business license, effectively locking me out of my legal entity.
​Lack of Accountability: After 3 months of delay and failing to resolve the "Reverted" query, I was forced to request a refund. They eventually refunded the money but left me with a "Reverted" application that is now blocking my business onboarding on Zomato.
​I would strongly advise other business owners to manage their own FSSAI compliance or use a more transparent partner. Save yourself the 3-month headache.

March 4, 2026
Unprompted review
Bluedex logo

Reply from Bluedex

Thank you for sharing your feedback. We would like to clarify a few points for accuracy:

1. Application access and status updates: We use the client’s application details only for processing and to share correct status updates. Without accessing the application data, we would not be able to see or inform you about the exact portal status such as “Reverted to FBO.”

2. Timeline clarification: The claim of a “3-month delay” is not accurate. Your payment was received on 19 January, and the processing timeline starts from that date.

3. Document dependency: FSSAI applications require complete and correct documentation. If any documents are pending, incomplete, or need correction, the process may take additional time.

4. West Bengal requirement: In West Bengal, a Trade License is generally required to operate a business (home-based or commercial). If the trade license or related supporting documents are not available, delays can occur.

We sincerely regret any inconvenience caused. However, we request you to avoid posting incorrect allegations and kindly re-check your records regarding the payment date and documentation status. We remain available to assist you and resolve any pending concerns as per the applicable process.

Team Bluedex

Rated 1 out of 5 stars

I had the worst experience with…

I had the worst experience with Bluedex. I had to pay upfront for my FSSAI License application. Yogita is the agent assigned to me and she has provided the worst customer service I have ever seen. She takes atlest 3 days and multiple follow up just to acknowledge. After a whole month of harassment I am still stuck and have applied for the license with another company. They don't even have refunded me and now the lady is asking me to contact another agent to handle my query. It's really frustrating. I AM REALLY UPSET WITH BLUEDEX and I will always tell everyone to avoid using Bluedex.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Work

Excellent Work
Only 4 Days me license mil gaya
Jab pehli baar kiya tha to thoda dar lag raha tha but 4 din license milte hi dar khatm ho gaya

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

They don’t reply

They don’t reply, I’ve been receiving the same mail regarding fssai license, but every time they say the same thing that we are reverting, they never pick the call up and don’t update at all, it’s been more than 2 months and I’m still behind their back.

February 20, 2026
Unprompted review
Bluedex logo

Reply from Bluedex

Hi Paarth,
We’re really sorry for the delay and for the experience you’ve had — repeated emails with no proper update/call-back is not acceptable.

Please share your registered phone number + application/order ID (or the email used while placing the request) via “Request information” here, or email us at support@bluedex.in
with subject: “Trustpilot Escalation – Paarth Saraf”.
As soon as we receive it, we’ll assign a single point of contact, review the exact status, and give you a clear update with next steps.

If the application was stuck due to authority reversion/query, we’ll also share the exact reason + what has been submitted so you’re not kept in the dark.

Thanks for highlighting this — we’ll fix it on priority.
— Team Bluedex

Rated 1 out of 5 stars

Fake Company

Taken an advance payment of RS. 1652 on 16th Dec, 2025 for FSSAI, still not having any response as well from their side, completely fraudulent service and fake hyped paid customer reviews. They are deceiving and hampering commoners. Govt. or cyber security must scrutinize the matter and take necessary action.

December 16, 2025
Unprompted review
Bluedex logo

Reply from Bluedex

Hi Rajendra,
We have noted your allegation. However, we cannot verify or act on this without your transaction and booking details.

Please share the following within 24 hours via “Request information” for privacy:

1. Registered mobile number/email
2. Payment reference/UTR for ₹1,652
3. Booking/order ID if any
4. Date of payment and service name FSSAI

If you do not provide these details, we will treat this review as unverified and we will proceed to flag it with Trustpilot for investigation.

Once details are received, we will verify internally and provide a written resolution. If any lapse is found from our side, we will take corrective action as per policy.

— Team Bluedex

Rated 5 out of 5 stars

Thankyou so much Mr raj yadav

Thankyou so much Mr. Raj Yadav for amazing fast service. Really grateful, thank you so much

February 18, 2026
Unprompted review
Bluedex logo

Reply from Bluedex

Thanks Swati ji for valuable feedback 😀🙌

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