Blue Fang Solutions LLC Reviews 166

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Had numerous instances where our Valheim server was just offline this past year, episodes of poor connection, players unable to connect. Unable to access file manager for around an entire day at times... See more

Company replied

Rated 5 out of 5 stars

i got frustrated over another serverhost place ignoring me for two days with the server down and moved to blue fang and oh my god the difference in customer service is VAST !!!!!!! I cant keep up with... See more

Rated 5 out of 5 stars

I've been using BlueFang for a couple years now on and off. Usually just get a server for a month or two when playing a game. Very fast server setup, good interface (including FTP), never a problem wi... See more

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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Rated 5 out of 5 stars

Seriously the best

Seriously the best!
The customer service is unlike any I have found with many other server hosts. I will be a lifelong customer.

November 21, 2020
Unprompted review
Rated 5 out of 5 stars

Truly Exceptional Service

I had a server with BlueFangSolutions before where I ran a 7DTD server, and now I'll be setting up a modded Minecraft server. The rates, quality of service of product and customer relation are a step above and beyond most other services I've attempted to use. They are helpful from checkout to settings up. Worth every cent.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great support!

I recently had mod complications with ARK (I know... no one is surprised) I lost a lot of stuff, and Craig, one of the techs at Blue Fang Solutions worked with me to not only repair the mod, but helped me to walk back to an appropriate backup file. He was courteous, knowledgeable and helpful.

October 18, 2020
Unprompted review
Rated 5 out of 5 stars

Easy server rental / Top of the line customer service

Absolutely the best place to rent a server from. As a hard core gamer, but casual when it comes to properly port forwarding and modding servers, there is no better choice.

The customer server is lightning fast. Some times
responding within the same minute of submitting a ticket. They're not only there to make changes to the server for you, but I have learned a ton about hosting and modding servers from them taking the time to provide detailed instructions on how to fine tune and tweak my server comfortably!

Edit: Looks like I wrote a review for bf a few years ago haha. Still just as good now as they were back then

10/10

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great support! Good hosting!

I had some issues after a few mods updated and the support from bluefangsolutions was very good and helped me rebuild my server :)

Shoutout to brad as he answered all my questions and got everything working for me!

I also run a hefty amount of mods (24) around 10gb in total and the hosting is great never once have I encountered lag or random crashes/downtime.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Returning customer (again)

Ran a 7D server with BlueFang years ago for a while, then again for a while when I came back to the game, and now for a third time - each time setup has been smooth sailing, and their support has been extremely helpful in reminding me of things and steering me in the direction I want to go (shout out to Brad for excellent customer service!). I've always been extremely happy with every aspect of my experiences with BlueFang.

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

I’ve always used a variety of hosts…

I’ve always used a variety of hosts never really noticed the difference.. today I decided to move a server from one host to another. I’ve never experienced lag while playing on Blue Fang Solution servers yet while in combat.. but the other server the enemies would sometimes teleport to me and it just killed it for me. Blue Fang support is the best I have also ever experienced. My responses with them were less than 30 minutes. I was at work at the time so I didn’t much care how long it would take. But I was shocked in the end with how quickly I was taken care of. I asked if they could tell me how to move my saved game from the other host to their machine.. or if they would do it for me. Again to my surprise they handled it for me so I had no hassles. It’s unbelievable to me that they take care of you in such a manner for so little money and I didn’t even pay for the extra support. It had nothing to do with their server and the issue was just personal. They were happy to assist me so my friends and I could continue to play our game but with better performance. 10/10 I will always use Blue Fang Solutions from now on for a host.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great provider.

Great provider.

I'm not really a pc person with scripting and all, but they always help me out when i get stuck or kill my server...
Just got a 20 minute tutorial from tech support on some file issues i had, that definitely gonna save me hours of searching and videos.
I would recommend them.

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great staff, showed expert knowledge

Very friendly staff. Quick to respond to help tickets. Very quick and responsive in chat. Answered tons of very specific esoteric questions without skipping a beat. They enabled me to have a lot of fun with my friends.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very excellent customer service with great technical assistance! :)

Very excellent customer service with very infrequent downtimes from problems with DDOSS attacks from jerks (Although the downtime is usually minutes not hours - Very good!) I really appreciate the customer support I have received and they have answered every one of my questions in a very timely manner! Joshua (Chief Executive Officer) of bluefangsolutions runs his company well and grooms an air of helping their customers around the company!

April 12, 2020
Unprompted review

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