Blue Flame Gas Solutions Reviews 

283
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Needed to have a gas pipe in fire place removed ,Garry sorted it within a few days Been using Blue flame for 3 years now, would highly recommend for any work you require

Company replied

Rated 5 out of 5 stars

Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing th... See more

Company replied

Rated 5 out of 5 stars

Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having... See more

Rated 5 out of 5 stars

Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boi... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. Gas Installation Service
  4. Heating Contractor
  5. Plumber

Written by the company

Blue Flame Gas Solutions is a family-run business offering expert heating, plumbing, and electrical services across South Wales—Established in June 2015, we are now in our 11th year, proudly serving homeowners in Cardiff, Newport, Bridgend, Swansea, and surrounding areas. —————————————————————————————————————— We specialise in affordable boiler cover, central heating cover, plumbing cover, and electrical cover, giving homeowners peace of mind all year round. If you’re looking for a new boiler installation, we offer professional advice, fast turnaround, and competitive boiler quotes with no pressure or hidden fees. —————————————————————————————————————— As a Which? Trusted Trader, we’re known for honest pricing, reliable workmanship, and personal service. We’re not a big corporate with multiple layers — we’re a small, dedicated team you can reach directly. —————————————————————————————————————— There are no call centres, no long waits, and no being passed from person to person—You can even WhatsApp our team directly—quick help and fast communication. —————————————————————————————————————— We provide—full aftercare on all boiler installations and boiler cover options inc.plumbing and electrical. —————————————————————————————————————- From fast boiler quotes to long-term home cover, Blue Flame Gas Solutions is the local reliable choice for heating, plumbing and electrical services across South Wales. ——————————————————————————————————————- Thank you for choosing a local business you can count on.


Contact info

5.0

Excellent

TrustScore 5 out of 5

283 reviews

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5.0

All reviews

(283)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service.

Excellent Service.
Garry was excellent quoting and gave us a range of ideas and boilers. It was professionally done as was the arrangement of the work to be done. Over the 2 days, Leon and Garry were excellent and did the job professionally with no fuss and left no mess either, which is a nice change from other jobs that have been completed in the house from other companies.

October 26, 2020
Rated 5 out of 5 stars

My new boiler was fitted efficiently…

My new boiler was fitted efficiently and the old boiler collected. Engineer was very polite. Everything was left in a clean state.

Engineer showed me boiler and explained how things worked. Paperwork was provided for boiler.

September 23, 2020
Rated 5 out of 5 stars

Perfect service. Highly recommend

Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having to chase , was so impressed with the company we knew we didnt need to look elsewhere, new boiler fitted on time in a promt clean manner & aftercare given to show us how to operate. Brillant local service , would highly recommend. So glad we chose you! Huge thanks

September 23, 2020
Rated 5 out of 5 stars

Annual boiler service carried out by…

Annual boiler service carried out by Gary as part of our service plan. Very good and the work surfaces around the boiler were well protected. When competed everything was left clean and tidy.
Everything was checked and heating condition had a clean bill of health. Our service report was with us in mins and everything passed ok.
Certainly can recommend blue flame it gives us peace of mind.
Ronald

September 5, 2020
Rated 5 out of 5 stars

The customer service is second to none

The customer service is second to none. Would recommend anyone use blue flame, excellent, friendly, knowledgeable and helpful. If I could give 6 stars out of 5 I would.

September 2, 2020
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Many thanks Sarah! Really appreciate your kind feedback, hope to see you soon!

Best Wishes
Garry-Blue Flame Gas

Rated 5 out of 5 stars

A very good efficient team

A very good efficient team, worked well, left place tidy and no problems.

August 29, 2020
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Thank you, very much appreciated.

Kind Regards
Garry and the team

Rated 5 out of 5 stars

Impressed with the professionalism of…

Impressed with the professionalism of the company. Installers, Leon and Charlie, were friendly and polite and respected our home during the installation. Would recommend Blue Flame Gas Solutions to family, friends and neighbours.

August 29, 2020
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Hi Paul, thank you for the kind review of us, it’s always good to hear such positive feedback.

Garry and the team

Rated 5 out of 5 stars

Boiled service

Very happy with Garry and the service he carried out on our boiler 👍😊

August 28, 2020
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Thank you John. Nice to see your both keeping well 👍

Kind Regards
Garry-Blue Flame Gas

Rated 5 out of 5 stars

Excellent Service once again

Cant fault Gary and his team really. Fitted a new boiler last August and then came out again this week for its annual service. Impressed with how professional and friendly Gary always is. Decided to take out the Silver service cover package Blue Flame offers as I know i can call/message Gary anytime there's an issue with the heating and they'll be straight out. In these uncertain times it also helps to have a friendly local company you can rely on, and it also helps them back with having the regular business.

August 28, 2020
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Thank you Michael and see you soon!

Nice to have a genuine review not like the last two, either bots or wrong business!

Thanks again.

Cheers. Garry

Rated 5 out of 5 stars

Friendly and excellent service

Friendly and excellent service from start to finish from Blue Flame Gas Solutions. The work was held up from original start date because of the virus but they came as soon as a date could be set and arrived on time. Even though I had a very old back boiler to replace they done it very efficiently and quickly. Would have them back to do other work if necessary and 100% recommend them to anyone. Couldn't fault them at all. Great to have a good quality local business.

August 7, 2020
Rated 5 out of 5 stars

Perfection

Absolutely brilliant company. Can’t fault any part of the service! From the first visit for the no obligation quote to the follow up visit after installation, professional, honest, friendly, reassuring. The lads who fitted are the cleanest workmen I have ever had in my home. I think the room was cleaner when they left than when they arrived 😂. I would absolutely 100% recommend Blue Flame Gas to anybody considering using them. Realistic price for the work, good quality products & follow up service excellent! Thankyou Blue Flame!

August 5, 2020
Rated 5 out of 5 stars

Annual boiler service.

A friendly, reliable and proficient service from start to finish.

June 18, 2020
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Many thanks Richard. Glad your keeping well and thanks for your continued business over the last 4 years! Appreciate it.

Garry-Blue Flame Gas

Rated 5 out of 5 stars

Professional Service

Professional, personable service. Articulate clear explanation of the work undertaken. I would highly recommend to friends and family.

Terry Jones, Tonyrefail

May 12, 2020
Unprompted review
Blue Flame Gas Solutions logo

Reply from Blue Flame Gas Solutions

Hi Terry, thanks very much for the kind review of us, and in joining our Service Plans, particularly in these testing times.

Kind Regards
Garry-Blue Flame Gas

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